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17 jobs found

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-French -Customer Success -Hybrid
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MotorK  (1) OneStream Software  (1) HeyTeam  (1) Wakeo  (1) Cox Automotive Europe  (1) Trace One  (1)
Les Nouvelles Recrues - RPO recruiters collective  (1) YesWeHack  (1) Trusted Shops  (1) Check Point Software  (1) Gartner  (1) Microsoft  (1) HP  (1) Yooz  (1) SECUTIX  (1) Signaturit Group  (1) Botify  (1)
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Botify
Feb 03, 2026
-Permanent/CDI
SEO Success Manager [Opening soon]
Botify Hybrid (Paris)
Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes...
SECUTIX
Feb 03, 2026
-Permanent/CDI
Customer Success Senior Specialist
SECUTIX Hybrid (Paris, France)
About Us SECUTIX est le leader du marché des solutions digitales avancées pour l’industrie de l’événementiel. Offrant une plateforme cloud ouverte et parfaitement intégrée, SECUTIX donne aux organisations un contrôle total ainsi qu’une suite d’outils pour mieux comprendre et engager leurs publics grâce au digital, monétiser leurs produits et services, sécuriser leurs opérations et offrir des expériences de haut niveau. SECUTIX accompagne une large gamme d’organisations à l’échelle mondiale, notamment des clubs de sport, stades, musées, organisateurs de spectacles, parcs de loisirs et festivals. Parmi ses clients emblématiques figurent l’UEFA, l’Opéra National de Paris, le Centre Pompidou, le Paléo Festival, le Musée Picasso Paris et bien d’autres. Job Description Nous recherchons un professionnel qualifié pour rejoindre notre équipe Customer Success en tant que   Customer Success Senior Specialist . Votre mission sera de renforcer les...
Check Point Software
Feb 02, 2026
-Permanent/CDI
Customer Success Manager
Check Point Software Hybrid (Paris, France)
Why Join Us? As a Customer Success Manager at Check Point, you will act as a trusted advisor to strategic customers throughout their post-sales journey. You will be responsible for driving customer value, adoption, and long-term retention by ensuring customers fully leverage Check Point’s industry-leading cybersecurity solutions. In this role, you will build strong relationships with executive and technical stakeholders, understand their business and security objectives, and advocate on their behalf internally across Product, Engineering, and Support teams. You will lead account planning and customer engagement activities such as QBRs and regular cadence calls, monitor deployment and usage, and ensure contractual commitments are met. You will also play a key role in identifying growth opportunities, supporting upsell and cross-sell initiatives, and collaborating with partners on strategic accounts — all while delivering an outstanding customer experience that strengthens...
MotorK
Jan 30, 2026
-Permanent/CDI
Customer Success Manager - Automotive industry
MotorK Hybrid (Bordeaux, Nouvelle-Aquitaine, France)
About the job MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us. As a result of this growth, we are looking for a talented Customer Success Specialist to join our dynamic French team. The role The Customer Success Specialist role will cover a wide range of customer support and sales tasks, working closely with the client and our wider Sales team. In this role, the Customer Success Manager is expected to visit customers within the South Western region of France . The Customer Success Manager will:...
Microsoft
Jan 29, 2026
-Permanent/CDI
Customer Success Account Mgmt Apprentice Opportunity
Microsoft Hybrid (Paris, France)
Overview Start date:  September 2026 Placement length:  12 or 24 months Type of Employment:  Apprenticeship Location:  Paris, France   Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.     As a  Customer Success Account Management Intern , you will help develop and strengthen foundational relationships with key customer stakeholders and technical teams to support high‑quality solution delivery. In this role, you will guide and facilitate conversations that drive progress toward customer business objectives and ensure alignment across stakeholders. You will contribute to the planning and execution of customer programs, including leading customer‑facing program reviews and supporting structured program management activities. This experience...
Trusted Shops
Jan 29, 2026
-Permanent/CDI
Team Lead Customer Success France (f/m/d)
Trusted Shops Hybrid (Lille, Hauts-de-France)
Jobbeschreibung Chez   Trusted Shops , nous aidons plus de   30 000 sites marchands à travers l’Europe   à développer leur activité grâce à des avis fiables et à des solutions digitales adaptées. En tant que   leader européen de la confiance digitale , nous combinons   agilité, exigence et dimension internationale   pour générer un impact concret pour nos clients.   Nous recherchons un(e)   Team Lead Customer Success   pour   embarquer, structurer et faire grandir   une équipe existante en France, tout en pilotant la performance dans une phase clé de développement. Ce rôle stratégique a un   impact direct sur la satisfaction client, la rétention et la création de valeur à long terme .     Piloter   et inspirer   une équipe de Customer Success Managers , en définissant et atteignant des   KPIs   clairs, orientés   usage et adoption rapide   de notre solution Accompagner l’équipe au quotidien   via du coaching opérationnel (avant/après...
Yooz
Jan 27, 2026
-Permanent/CDI
Customer Success Manager (F/H) - CDD
Yooz Hybrid (Greater Montpellier Metropolitan Area)
Chez Yooz, nous réinventons la gestion documentaire avec l’IA et l’automatisation. Rejoignez l’aventure ! Avec 600 000 utilisateurs dans plus de 50 pays,   Yooz   est un leader innovant qui place la satisfaction client et l’excellence technique au cœur de sa mission. Certifiée Great Place To Work , Yooz offre : ✅ Un cadre de travail agréable   : Locaux modernes à Aimargues ou Montpellier, télétravail hybride. ✅ Une ambiance dynamique   : Activités sportives (foot, crossfit, boxe, piscine) pour renforcer la cohésion d’équipe. ✅ Un environnement stimulant   : Culture de l’innovation et des défis techniques passionnants. Votre mission : En tant que Customer Success Manager,   en CDD sur l'année 2026 , vous rejoindrez notre division   Sales   et vos tâches seront les suivantes : Accompagner votre portefeuille clients sur l'utilisation de notre solution Yooz. Réduire le churn et garantir la satisfaction de vos clients. Contribuer à faire de...
Signaturit Group
Jan 26, 2026
-Permanent/CDI
Customer Success Manager
Signaturit Group Hybrid (Paris, La Défense)
ABOUT US Signaturit Group is a leading Saas company revolutionizing the way people do business through secure digital transactions. We are the European champions of unified digital transaction management, helping hundreds of thousands of clients in 180 countries authenticate and manage their digital identity, handle client onboarding and KYC (Know Your Customer), electronically sign documents, and securely archive critical transactions. In France, you may know us as   Universign   (for electronic signatures) and   VIALINK   (for client onboarding and KYC). Today, more than 400 experts and passionate professionals, based in Paris, Barcelona, Valencia, and Madrid, are working every day towards our shared success. Context Overview   🔎 At Signaturit Group our mission is to simplify and secure our clients’ digital journeys. We automate and secure critical client interactions such as onboarding, customer verification, and contract signing. As part of a scale-up in the...
YesWeHack
Jan 22, 2026
-Permanent/CDI
Customer Success Manager (Paris ou Rennes)
YesWeHack Hybrid (Paris, France)
À propos de   Yes We Hack Fondé en 2015,   YesWeHack   propose aux entreprises une approche innovante de la cyber sécurité, grâce au Bug Bounty (récompense à la vulnérabilité), en mettant en relation notre communauté d’experts en cyber sécurité (hackers éthiques) répartis dans 130 pays, et des entreprises pour sécuriser leurs périmètres exposés et rechercher les vulnérabilités (bugs) de leurs sites web, applications mobiles, infrastructures et objets connectés. Le poste En tant que  Customer Success Manager , vous êtes responsable de la satisfaction des clients et vous contribuez activement et positivement à la réussite de leurs programmes de Bug Bounty & Vulnerability Disclosure Policy (VDP). Ce poste peut être basé au Campus Cyber ( Paris ) ou dans notre bureau à   Rennes . Vous êtes l’interlocuteur privilégié des clients et vous assurez un suivi régulier auprès de chacun d’entre eux. Vous êtes le premier représentant de YesWeHack auprès des...
Les Nouvelles Recrues - RPO recruiters collective
Jan 21, 2026
-Permanent/CDI
Customer Success Confirmé H/F
Les Nouvelles Recrues - RPO recruiters collective Hybrid (Paris)
Notre mission chez   Les Nouvelles Recrues   ? Vous recruter pour ce que vous êtes et pas seulement ce que l'on attend de vous et surtout, vous aider à trouver LE poste qui VOUS correspond. Aujourd'hui, nous recrutons sur un poste de   Customer Success Confirmé H/F   pour notre client qui   digitalise la collaboration des équipes de production en usine. Une des futures pépites du FT120 .   Le poste est basé   Paris Mission et valeurs de notre client : L'ambition est de faire rayonner l’industrie européenne en rendant l’usine plus compétitive et l’ouvrier plus autonome. Nous ne vendons pas seulement un logiciel, nous construisons le projet de société de la relocalisation industrielle. Notre client développe l' Operating System (OS) des ateliers de production via une plateforme SaaS qui digitalise les rituels de lean management (routines, SQCDP, QRQC) pour résoudre les problèmes terrain 3 fois plus vite que le papier ou Excel. Enjeux et missions du poste : Tu...
HP
Jan 21, 2026
-Permanent/CDI
Digital Services - Customer Success Engineer - French Speaking
HP Hybrid (Meudon, Hauts-de-Seine, France)
HP’s Digital Solutions team is looking for a senior EU based post sales technical customer success engineer to join the team to help customers implement HP’s software solutions with a primary focus on DEX and Security. While the role is primarily post-sales, this candidate may occasionally assist in strategic presales technical activities with prospects. The ideal candidate understands Microsoft Windows endpoints, Azure, Intune, and has experience with service delivery. KEY QUALITIES FOR SUCCESS Agile + Flexible . Can adapt and pivot effortlessly to new information and realities to get the job done.     Lead Strategically + Execute Tactically .  Ability to think, engage and lead strategically (including with senior business leaders) and enjoy rolling up your sleeves and working tactically with individuals across the organization to get work done. Leverage Insights + Customer Orientation.  Use data to deliver actionable insights to...
Gartner
Jan 20, 2026
-Permanent/CDI
Client Success Associate - French Speaking
Gartner Hybrid (Barcelona)
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams. What you will do:  Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth Introduce Gartner services and capabilities to new clients and communicate value to...
Wakeo
Jan 19, 2026
-Permanent/CDI
Customer Success Manager - Large Accounts
Wakeo Hybrid (Paris, Île-de-France)
About the job Wakeo provides a SaaS platform to bring real-time visibility on intercontinental transportation. Using AI-based technology, we help shippers and logistics providers build a resilient and sustainable supply chain 🌍   We already work with global leaders such as Uniqlo, Michelin, Corteva, Air Liquide, Rhenus or Hartrodt with users in more than 180 countries and we are rapidly growing our network.   And we do not plan to stop there! We just raised €18 million with Statkraft Ventures and our historical investors Promus Ventures, 360 Capital, 50 Partners and Techstars, to give even more visibility to worldwide transport actors. 🚀   As a Customer Success Manager , you will be the trusted advisor of your customers. You will be taking over the customer after the contract is signed.   Your main objectives are: Drive usage & build amazing ROI alongside your customers Guarantee 0 churn Boost upsell/ cross sell over...
HeyTeam
Jan 19, 2026
-Permanent/CDI
Customer Success Account Manager
HeyTeam Hybrid (Paris, France)
HeyTeam, la solution incontournable pour une expérience collaborateur réussie ! Nous révolutionnons la gestion des parcours collaborateurs grâce à une plateforme innovante dédiée à l’onboarding, aux campagnes RH et à l’accompagnement des talents à chaque moment clé : mobilité interne, évolution, offboarding, et bien plus encore. Fondée par un entrepreneur à succès (ancien fondateur de Cafeyn), HeyTeam compte aujourd’hui une trentaine de passionnés, basés près des Champs-Élysées. Notre solution séduit déjà plus de 200 entreprises, dont de grands noms du CAC40 comme Decathlon, Caisse des Dépôts, SNCF, BPCE, Veolia, Kiloutou, PWC, et bien d’autres. Notre ambition ? Devenir le leader européen de l’expérience collaborateur. Pour y parvenir, nous recherchons des talents prêts à relever des défis passionnants, dans un environnement collaboratif, exigeant et bienveillant. Prêt(e) à embarquer dans l’aventure HeyTeam ? 🚀 Tâches Vous rejoignez l’équipe...
OneStream Software
Jan 15, 2026
-Permanent/CDI
Customer Success Manager - France
OneStream Software Hybrid (Paris, Île-de-France)
Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction...
Trace One
Jan 14, 2026
-Permanent/CDI
Customer Success Manager
Trace One Hybrid (Puteaux, Île-de-France)
About the job 🚀 Rejoignez Trace One Vous êtes à la recherche d'un nouveau défi dans une entreprise innovante et en pleine croissance ? Nous avons une opportunité pour vous ! En tant que Customer Success Manager (CSM), vous jouerez un rôle essentiel dans la réussite, la satisfaction et la fidélisation de nos clients des secteurs de la grande distribution et des fabricants qui utilisent les solutions Trace One. Sous la responsabilité du Customer Success Southern Europe Manager. Vous ferez partie d'une équipe multiculturelle, chargée d'établir de solides relations avec les clients, de promouvoir l'adoption des solutions et de veiller à ce que les clients obtiennent des résultats business mesurables, le tout dans le but de contribuer à leur fidélité et à leur rétention à long terme. 🛠 Le poste Vous serez rattaché(e) au Customer Success South Europe Manager. Vos principales missions seront : Gestion des relations avec les clients Être le...
Cox Automotive Europe
Jan 05, 2026
-Permanent/CDI
Customer Performance Manager (France)
Cox Automotive Europe Hybrid (France)
Customer Performance Manager – EU Wholesale Location:  France - Hybrid  Lead the Future of Automotive Remarketing Faites la différence – Devenez le partenaire de confiance qui transforme le remarketing automobile en Europe! At   Cox Automotive Europe , we’re reshaping the automotive industry with innovative digital solutions. Our   Customer Performance Management team   plays a key role in helping OEMs, fleets, and dealers unlock measurable value from our EU Wholesale suite of products and services. We’re looking for a   Customer Performance Manager   who combines deep industry knowledge with a consultative approach to help customers achieve their remarketing goals. If you’re passionate about building relationships, driving product adoption, and delivering real business impact, this is your opportunity. What You’ll Do Act as a   trusted advisor   to automotive customers, aligning our solutions with their business objectives. Coach clients on...
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