45 customer success manager jobs found

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main  point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc.  We are looking to speak to candidates who are based in Dublin for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of...

Disclaimer: Fr- La disponibilité des offres d’emploi publiées sur Sales-Talent.net n’est pas garantie. Certaines annonces peuvent être modifiées, suspendues ou pourvues sans préavis.   En- The availability of job postings published on Sales-Talent.net is not guaranteed. Some listings may be modified, suspended, or filled without prior notice. ----------------------------------------------------------------- The Success Manager demonstrates deep business, industry, and product knowledge to partner with customers and guides them to accelerate business value and return from their investment with Salesforce. In this role, the Success Manager will specialise in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realisation. They are aligned at the key partner levels, building and encouraging positive relationships to help customers progress on their digital journey. Success Managers are working directly with...

About the job At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers. From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection. As a certified B Corp , we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance. Today, more than 500,000 businesses across 180 countries —from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches. We recently exceeded 200m ARR and reached...

About the job Le poste Au sein de la Direction Régie et rattaché(e) à une Team Lead CSM, nous recherchons un Customer Success Manager en CDD pour remplacer une personne en détachement, pour commencer début Avril 2026 jusque fin Juillet 2026. Vos missions seront les suivantes Effectuer une veille économique et marketing des marchés et des analyses stratégiques fines afin d’enrichir la réflexion d’amorçage du business par la Régie, sur la base d’outils de veille à votre disposition. Ainsi, vous serez capable de projeter les enjeux et objectifs des marques de produits de grande consommation et des enseignes. Analyser les principaux insights de la recommandation de la Régie auprès des annonceurs Construire une approche de macro médiaplanning mettant en corrélation les meilleurs leviers avec la définition des enjeux et la pertinence de cible, permettant une stratégie d’activation shopper cohérente dans une approche customer journey. Piloter les campagnes...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.  Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.  Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity?    As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.  Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.  Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity?    As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.  Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.  Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity?  Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.  Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.  Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity?  Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those...

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Docusign Strategic Customer Success Account Manager (CSAM) is a high-impact, multi-faceted position, responsible for owning a portfolio of strategic accounts and renewals in an assigned territory. The Strategic CSAM serves as a customer adoption advisor, driving a return on our customers’...

The Opportunity Nutanix is hiring Technical Account Manager (TAM), based in Belgrade, to support our Customer Success organization. The TAM is a technical expert in the Nutanix platform who helps ensure customer satisfaction, strengthens customer relationships, and serves as a trusted advisor to Nutanix customers. The Nutanix TAM acts as a single point of contact and customer advocate, providing direct access to various Nutanix business functions, including Support, Engineering, Product Management, Marketing, and Executive Leadership. Experience in virtualization (private/public cloud) and data center IT infrastructure (storage, compute, networking) is highly desirable. About The Team The Technical Account Manager (TAM) role is a key part of Nutanix’s highly skilled and dynamic Technical Account Management team, which is dedicated to delivering exceptional customer success. This team thrives on collaboration and mutual support, with members regularly sharing insights and...

Hungry, Humble, Honest, with Heart. The Opportunity Are you a proactive, French-speaking professional with a passion for building strong customer relationships and driving renewals? If so, you’ll thrive in our collaborative team environment in Barcelona, where you’ll have the opportunity to engage directly with customers, leverage your negotiation skills for upselling, and enjoy flexibility in a hybrid work setup while contributing to our team's growth and success in the French Speaking market. About The Team The subscription account management team at Nutanix is a dynamic and collaborative group based in Barcelona, Spain, focused on delivering exceptional customer success and renewal services. The team is driven by a strong mission to build lasting relationships with customers and drive the subscription cycle. With a culture that emphasizes teamwork, open communication, and trust-building, team members work closely with channel partners and field organizations to create...

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will...

Disclaimer: Fr- La disponibilité des offres d’emploi publiées sur Sales-Talent.net n’est pas garantie. Certaines annonces peuvent être modifiées, suspendues ou pourvues sans préavis.   En- The availability of job postings published on Sales-Talent.net is not guaranteed. Some listings may be modified, suspended, or filled without prior notice. ----------------------------------------------------------------- Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements...

Disclaimer: Fr- La disponibilité des offres d’emploi publiées sur Sales-Talent.net n’est pas garantie. Certaines annonces peuvent être modifiées, suspendues ou pourvues sans préavis.   En- The availability of job postings published on Sales-Talent.net is not guaranteed. Some listings may be modified, suspended, or filled without prior notice. ----------------------------------------------------------------- Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with...

The Relationship Account Management team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established 18 months ago and continues to grow and scale with our expansion to EMEA. Individuals in the Relationship Account Manager (RAM) role have a passion for technology that delivers business outcomes  and understand how to retain and grow clients through a focus on   their   success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a  Relationship Account Manager you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between for a book of strategic, enterprise accounts.   We are looking to speak to candidates who are based in Dublin for our hybrid working model. Our ideal candidate will have 4+ years...

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Please note: This role is based from Dublin and will cover France in different markets. Your mission: You will play a key role as you lead this highly visible and motivated team that achieves individual, team and organizational quotas. Your team is responsible for developing and qualifying revenue opportunities within the France customer...

Disclaimer: Fr- La disponibilité des offres d’emploi publiées sur Sales-Talent.net n’est pas garantie. Certaines annonces peuvent être modifiées, suspendues ou pourvues sans préavis.   En- The availability of job postings published on Sales-Talent.net is not guaranteed. Some listings may be modified, suspended, or filled without prior notice. ----------------------------------------------------------------- We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Overview of the role Also known as a " Presales Consultant,"...

The Salesforce Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success & Growth (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce. RESPONSIBILITIES: Develop and execute win/win negotiation strategies for small, medium and large account contract renewals that maximize contract value while protecting and enhancing customer trust Maximize account growth opportunities by playing an active role on the account team and helping to identify incremental opportunities upon contract renewal Own, drive...

About the job Pilotez la stratégie et la croissance de grands comptes stratégiques ! Rejoignez VISEO et prenez la responsabilité de comptes majeurs. Chez VISEO , nous faisons de la transformation digitale un levier de performance, d’innovation et de compétitivité pour les organisations internationales. Nos équipes interviennent sur toute la chaîne de valeur grâce à un portefeuille d’offres complet. Ensemble, nous sommes des #PositiveDigitalMakers : créateurs de solutions, accélérateurs de transformation et partenaires des programmes les plus stratégiques de nos clients. Ce que nous allons faire ensemble ? Au sein de l’équipe commerciale France, vous jouerez un rôle clé dans la stratégie de développement de VISEO auprès de grands comptes internationaux. Vous piloterez la relation globale, influencerez les décisions C‑Level et positionnerez VISEO comme partenaire stratégique long terme. Vos missions consisteront à : Définir et conduire la stratégie...

About the job Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide. Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages. We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics...