12 strategic customer success manager jobs found

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by...

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by...

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the  fastest-growing startup ever,   Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven  track record of success  and a culture that values world-class talent.   Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.  Summary...

The Relationship Account Management team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established 18 months ago and continues to grow and scale with our expansion to EMEA. Individuals in the Relationship Account Manager (RAM) role have a passion for technology that delivers business outcomes  and understand how to retain and grow clients through a focus on   their   success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a  Relationship Account Manager you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between for a book of strategic, enterprise accounts.   We are looking to speak to candidates who are based in Dublin for our hybrid working model. Our ideal candidate will have 4+ years...

Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role. Ability to communicate in English and French fluently to support client relationship management in this region. Preferred qualifications: Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling and engaged selling. Experience thought leadership and high executive functioning within the digital marketing space. Knowledge of online marketing strategy and tactics; expertise in managing digital advertising campaigns with a focus on performance marketing. Ability to build compelling narratives and utilize storytelling as a client engagement strategy. Ability to own a portfolio in an advertising or media sales context and consistently...

Minimum qualifications: Bachelor's degree or equivalent practical experience 5 years of experience in sales, digital marketing, product or digital analytics roles. Ability to communicate in French and English fluently to support client relationship management in this region. Preferred qualifications: Experience in external-facing customer interaction role, customer support, business development, or relationship development. Experience in data management or its integration into media buys. Knowledge of the local internet industry, cultural landscape, and current marketplace trends in France. Knowledge of value proposition and core capabilities for Google Analytics, and with Google advertising solutions, including the Google Ads and Google Marketing Platform. Ability to translate business objectives into technical solutions. About the job Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to...

About Us Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation. At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights. Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery...

s an Account Manager, you will act as a key interface between customers and internal teams, taking ownership of revenue growth and performance within your assigned territory. You will be responsible not only for selling software products, but also for driving the adoption of comprehensive solutions, including services and support offerings tailored to customer needs. You will coordinate and prepare commercial offers, maintain oversight of forecasts and order backlog, and ensure smooth contract administration. Through regular interaction with customers, you will build strong, long-term relationships and ensure successful project execution. Your tasks: Manage and develop existing customer relationships while expanding new business across the full ZUKEN product portfolio Prepare and lead negotiations for projects, contracts, and pricing Regular project tracking and management Execute defined account strategies, including the development of project and action plans...

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have...

Hungry, Humble, Honest, with Heart. The Opportunity Are you a proactive, French-speaking professional with a passion for building strong customer relationships and driving renewals? If so, you’ll thrive in our collaborative team environment in Barcelona, where you’ll have the opportunity to engage directly with customers, leverage your negotiation skills for upselling, and enjoy flexibility in a hybrid work setup while contributing to our team's growth and success in the French Speaking market. About The Team The subscription account management team at Nutanix is a dynamic and collaborative group based in Barcelona, Spain, focused on delivering exceptional customer success and renewal services. The team is driven by a strong mission to build lasting relationships with customers and drive the subscription cycle. With a culture that emphasizes teamwork, open communication, and trust-building, team members work closely with channel partners and field organizations to create...

About the job Description de l'entreprise Parce que chez EASYVISTA, nous accordons une attention particulière au bien-être de tous nos employés, nous avons obtenu la certification Great Place To Work® 2022-2023. Vous souhaitez rejoindre un éditeur de logiciels français en pleine croissance qui place le développement professionnel et la réussite de ses collaborateurs au cœur de sa stratégie ? Leader sur le marché de l'ITSM, EasyVista a récemment acquis 3 sociétés technologiques dédiées à l'ITOM, ce qui renforce et complète le catalogue de notre offre logicielle. Notre objectif est de nous développer au niveau mondial et de doubler notre chiffre d'affaires au cours des cinq prochaines années. Pour ce faire, nous investissons dans nos employés. L'humain est au cœur de notre éthique d'entreprise, permettant à nos employés de se développer au sein d'équipes expertes/multidisciplinaires. Si vous aimez les défis et la culture collaborative, alors n'hésitez pas et...

About the job Vous aimez les projets complexes, les clients exigeants et les défis à l'international ? Ce poste est pour vous. Dispatcher, plateforme SaaS de planification de ressources pour la construction et l'énergie, recherche un(e) Key Account Manager pour piloter le déploiement de sa solution chez un client grand compte — plusieurs milliers d'utilisateurs, plusieurs pays. Depuis juin 2025, Dispatcher fait partie du groupe HCSS , leader du logiciel pour la construction aux États-Unis (40 ans d'expérience, 4 000+ clients). Vous rejoignez une start-up avec la solidité d'un grand groupe. 🎯 Vos missions Vous êtes l'interlocuteur(rice) référent(e) du client grand compte. Concrètement : Réussir le programme de déploiement de la solution dans les filiales et pays, avec toute la rigueur que cela implique (planning, priorisation, livrables, jalons) Animer les ateliers fonctionnels et techniques — vous faites le lien entre les équipes MOA/MOE/Change du...