6 strategic customer success manager jobs found

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by...

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by...

The Relationship Account Management team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established 18 months ago and continues to grow and scale with our expansion to EMEA. Individuals in the Relationship Account Manager (RAM) role have a passion for technology that delivers business outcomes  and understand how to retain and grow clients through a focus on   their   success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a  Relationship Account Manager you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between for a book of strategic, enterprise accounts.   We are looking to speak to candidates who are based in Dublin for our hybrid working model. Our ideal candidate will have 4+ years...

s an Account Manager, you will act as a key interface between customers and internal teams, taking ownership of revenue growth and performance within your assigned territory. You will be responsible not only for selling software products, but also for driving the adoption of comprehensive solutions, including services and support offerings tailored to customer needs. You will coordinate and prepare commercial offers, maintain oversight of forecasts and order backlog, and ensure smooth contract administration. Through regular interaction with customers, you will build strong, long-term relationships and ensure successful project execution. Your tasks: Manage and develop existing customer relationships while expanding new business across the full ZUKEN product portfolio Prepare and lead negotiations for projects, contracts, and pricing Regular project tracking and management Execute defined account strategies, including the development of project and action plans...

Hungry, Humble, Honest, with Heart. The Opportunity Are you a proactive, French-speaking professional with a passion for building strong customer relationships and driving renewals? If so, you’ll thrive in our collaborative team environment in Barcelona, where you’ll have the opportunity to engage directly with customers, leverage your negotiation skills for upselling, and enjoy flexibility in a hybrid work setup while contributing to our team's growth and success in the French Speaking market. About The Team The subscription account management team at Nutanix is a dynamic and collaborative group based in Barcelona, Spain, focused on delivering exceptional customer success and renewal services. The team is driven by a strong mission to build lasting relationships with customers and drive the subscription cycle. With a culture that emphasizes teamwork, open communication, and trust-building, team members work closely with channel partners and field organizations to create...

About the job Vous aimez les projets complexes, les clients exigeants et les défis à l'international ? Ce poste est pour vous. Dispatcher, plateforme SaaS de planification de ressources pour la construction et l'énergie, recherche un(e) Key Account Manager pour piloter le déploiement de sa solution chez un client grand compte — plusieurs milliers d'utilisateurs, plusieurs pays. Depuis juin 2025, Dispatcher fait partie du groupe HCSS , leader du logiciel pour la construction aux États-Unis (40 ans d'expérience, 4 000+ clients). Vous rejoignez une start-up avec la solidité d'un grand groupe. 🎯 Vos missions Vous êtes l'interlocuteur(rice) référent(e) du client grand compte. Concrètement : Réussir le programme de déploiement de la solution dans les filiales et pays, avec toute la rigueur que cela implique (planning, priorisation, livrables, jalons) Animer les ateliers fonctionnels et techniques — vous faites le lien entre les équipes MOA/MOE/Change du...