Spiko
Paris, Île-de-France, France
Our Mission 🌐 We're making cash management easy and rewarding Spiko is a Paris-based fintech, founded in 2023 by Paul-Adrien Hyppolite and Antoine Michon. We empower businesses of all sizes to access the best cash management products that are usually reserved for large corporations and institutional investors. Our products are available through a web app, via API, or through a growing network of distribution partners. Unlike banks, which tend to offer rigid products, our solutions are straightforward, transparent, and incredibly flexible. Hundreds of companies trust us to collectively manage hundreds of millions of euros through our platform. The role: Customer Success Manager As a Customer Success Manager at Spiko, you are the voice of Spiko to our customers. The role spans two core areas: Tech-Touch Approach / Customer Care / You own the end-to-end client care experience and are accountable for key satisfaction metrics, including first response time, resolution rate,...
