42 business manager jobs found

Context: Vizzia is scaling rapidly, with the ambition to grow from   €4M ARR today to €9M by the end of 2026 and €30M by the end of 2027 . Alongside new sales, this growth relies heavily on strong   product adoption, customer satisfaction, and account expansion . Today, more than 200 local authorities use Vizzia to tackle illegal dumping and better manage public space issues. Our goal is to   reach 450 local authorities by the end of 2026 . Customer Success is a key driver of our growth. As a   Customer Success Manager , you will manage a portfolio of local authorities and ensure the   successful implementation, adoption, and long-term engagement   with our solution. You act as the main point of contact for clients from project launch throughout the entire lifecycle of the relationship. Your role is to build strong partnerships with public-sector stakeholders, ensuring they   derive real value from the platform while maintaining high levels of satisfaction and...

About the job Êtes-vous prêt pour un nouveau défi ? Rejoins l’agence spécialiste de la Vente en France et donne un tournant à ta carrière. UPTOO , c'est plus de 150 collaborateurs, 5 bureaux et une place de n°1 au classement Great Place To Work France 2023. Nous accompagnons chaque jour les dirigeants de PME et d’ETI à accélérer leur croissance grâce à des équipes commerciales bien recrutées, bien formées, bien managées et bien outillés. Notre terrain de jeu : le Sales Enablement, un marché en pleine explosion aux US. Notre ambition : devenir la référence française. Votre rôle : accompagner nos clients dans leurs projets de transformation commerciale via nos plateformes POP et Formation / Coaching Et pour raconter cette histoire, faire rayonner notre marque et sublimer nos messages… on cherche notre futur·e CSM à Paris. Ce qu’on vous propose Être CSM, c’est être au cœur de l’action. Les clients tout comme leurs...

The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience, enabling customers to achieve outcomes and making the value they’re getting out of HubSpot visible as a way of driving usage, desired outcomes, retention and growth. As a Lead Customer Success Manager (CSM) on the Strategic Accounts team, you will work with a wide variety of primarily corporate/enterprise-sized businesses. You will be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. You’ll work with a broad number of stakeholders, including leadership, to learn how their teams function and the challenges they face, and help set them up for long-term growth.  In this role, you will: Oversee the customer experience for a portfolio of 30-40 enterprise-level,...

Descriptif du poste You will play a key role in ensuring the satisfaction and loyalty of our customers, travel agencies, by guaranteeing their success on Ezus, from onboarding to growing their use of the software. In the midst of a scaling phase, the Ezus   Operations   team is at the heart of the customer experience. As a   true conductor , you will be the primary point of contact for our users, while working closely with the   Product   and   Sales   departments to develop the solution and maximize the value it provides. Specifically, you will be responsible for: 🎓   Training and supporting our new customers : ensuring their complete onboarding, leading training sessions, and guaranteeing their activation on the platform. 💬   Managing an agency portfolio : monitoring satisfaction, renewals, additional sales (upsells), recommendations (referrals), and usage analysis. 🧩   Collaborating with Product & Tech : identifying customer pain points,...

About the job Rejoignez l’une des plus grandes et des plus innovantes entreprises de la tech immobilière au monde. Soutenue par les leaders mondiaux de l’investissement KKR et CPP Investments, AVIV Group redéfinit la manière dont les gens achètent, vendent, louent et estiment des biens immobiliers. Présent en France, en Allemagne, en Belgique et en Israël, nous sommes à l’origine de certaines des plateformes immobilières digitales les plus emblématiques dont SeLoger🇫🇷, Immowelt 🇧🇪, Immoweb🇩🇪, Meilleurs Agents (leader de l’estimation immobilière en ligne en France) Yad2 (site de petites annonces n°1 en Israël), et Homeday, l’une des proptech à la croissance la plus rapide en Allemagne. Notre mission? Simplifier et fluidifier l'expérience immobilière à travers l'ensemble de nos plateformes. Nous allions données, technologie et expertise humaine pour trouver le bon endroit pour chacun ! Rejoignez-nous pour façonner l’avenir de l’immobilier. Description du...

Licorne Society a été missionné par une startup en pleine croissance pour les aider à trouver un Customer Success Manager. [justify]Alors que le numérique transforme le monde, l’enseignement dans les collèges et les[/justify] [justify]lycées s’appuie encore massivement sur le papier. Les enjeux de la numérisation[/justify] [justify]sont grands :[/justify] Accompagner la transition numérique du corps enseignant et démultiplier leurs capacités pédagogiques ; Démocratiser le numérique éducatif auprès d’une génération d'élèves nés avec un smartphone dans la main ; Réinventer l’accès aux ressources des manuels scolaires en les rendant totalement granulaires, modifiables et collaboratives, et permettre à des collectivités de produire des contenus territoriaux ; Garantir un cadre de confiance intégrant notamment l’éducation aux médias et le respect des données personnelles. [justify]Cette EdTech relève ce défi ! La startup qui permet déjà à 12 millions...

About the job CleverConnect est une scale-up franco-allemande de la HR Tech qui révolutionne l’expérience du recrutement. Fondée il y a 10 ans par des ingénieurs passionnés, nous réinventons l’embauche grâce à des solutions digitales innovantes et des plateformes SaaS de nouvelle génération, rendant le processus plus rapide, intelligent et efficace. 🚀 Chaque année, nous aidons plus de 10 millions de candidats à trouver le job idéal en valorisant leur personnalité et leur motivation. En parallèle, nous accompagnons les recruteurs dans l’optimisation de leurs processus grâce à une technologie de pointe basée sur l’IA, leur offrant plus d’agilité, d’impact et d’efficacité. 🔎 CleverConnect , c’est aussi une équipe européenne de 150 collaborateurs, unis par des valeurs fortes : l’innovation, l’impact sociétal et l’ambition de transformer le monde du travail. 👌 Nous sommes convaincus que le recrutement de demain doit être plus inclusif, transparent et humain et...

About the job En tant que Responsable Customer Success Manager H/F, rattaché(e) directement au Directeur Commercial Europe, vous êtes responsable du succès commercial et de l'excellence opérationnelle de votre périmètre. Vous serez en charge du pilotage et du management d'une équipe de 4 personnes (3 Customer Success Manager et 1 superviseuse). LES MISSIONS Business, excellence opérationnelle et croissance Définir et mettre en œuvre les priorités régionales pour garantir que tous les objectifs de revenus récurrents, de marge et de croissance du portefeuille sont atteints Piloter les renouvellements de contrats, l'expansion (foisonnement/upselling/cross-selling) et l'acquisition de nouveaux services au sein de la base installée en dirigeant une équipe performante de Customer Success Managers Collaborer étroitement avec les équipes Avant-ventes et Offres pour concevoir des stratégies de solutions gagnantes adaptées aux besoins évolutifs des clients...

About the job We are recruiting for a proactive and customer-focused Customer Relationship Manager to manage and nurture long-term relationships with key clients. Key Responsibilities: Build and maintain strong, long-term relationships with assigned clients. Act as the primary point of contact for customers, ensuring timely responses and proactive communication. Understand client needs and business goals to provide tailored solutions and support. Monitor customer health, usage patterns, and satisfaction metrics to anticipate and address issues early. Drive customer retention and loyalty through regular check-ins, feedback sessions, and service reviews. Collaborate with internal teams (sales, product, operations, support) to ensure a seamless customer experience. Identify and pursue upsell, cross-sell, and renewal opportunities. Manage onboarding, training, and adoption processes for new clients. Handle escalations and work to resolve issues...

About Us  At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.  We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.  We operate in 145+ countries while proudly maintaining headquarters in New Zealand.  Role The Customer Solution Specialist (CSS) role is dedicated to providing technical support and subject matter expertise, providing product advice and solutions to our regional sales teams and customers. The role may have a domain specialism. The role sits within the regional Customer Solutions team.   The ideal candidate will bring proven technical and solution design skills gained within a complex technological solution-sale-based...

About the job Société Notre partenaire est une scale-up aujourd'hui leader de l'onboarding digital en France et en Europe auprès des établissements bancaires. Composée d'une centaine de personnes, rentable, avec une croissance à deux chiffres sans financement, elle continue à se développer à l'international et recherche un Customer Success Manager / Project Manager bilingue espagnol ou portugais. L'objectif sera de gérer 4 à 5 comptes structurants : Missions Assister au pilotage et au suivi de projets complexes à fort enjeu et déployer les bonnes pratiques de gestion de projet (pilotage de la performance via des KPIs, anticiper les risques et assurer le reporting/alerting auprès de la direction). Piloter le portefeuille projets, gérer la relation client multi-interlocuteurs et assurer l’alignement de tous les acteurs internes/client afin de produire des reportings consolidés et proposer des méthodes/process pour améliorer l’exécution....

About Energy One Energy One is a leading provider of software solutions and services for the global energy trading industry. With a presence in Australia, the UK, France, and Belgium, we help businesses optimize their energy trading strategies through technology-driven solutions and expert market insights. As part of our ongoing expansion in Europe, we’re seeking a Customer Succes Manager to join our team in Paris, France.  About the Role The Customer Success Manager is responsible for driving customer satisfaction and long-term success by managing accounts throughout the entire lifecycle, from onboarding to renewal. This role ensures a seamless customer experience, resolves escalations promptly, and provides both functional and technical support in collaboration with development teams. The position focuses on building strong relationships, promoting customer retention, and identifying growth opportunities through upselling strategies. Additionally, the...

La plateforme publicitaire omnicanale de   Locala   exploite des informations granulaires et une IA de pointe pour aider les spécialistes du marketing à planifier, activer et mesurer efficacement des campagnes personnalisées en fonction du consommateur local. Notre plateforme est spécialisée dans la transformation de données complexes sur la mobilité et les consommateurs en informations exploitables sur l'audience, alimentant ainsi des stratégies médiatiques avancées qui produisent systématiquement des résultats commerciaux plus intelligents. Depuis sa création en 2012, Locala est fière de travailler avec des marques de premier plan dans 40 pays. Avec plus de 180 employés dans le monde, Locala a des bureaux aux États-Unis, en France, en Belgique, au Royaume-Uni, à Singapour, en Malaisie, en Italie, au Canada et à Dubaï. Votre rôle Rattaché(e) au VP Enablement, vous serez un acteur clé de l’efficacité opérationnelle de nos équipes Sales (New Business) et Account...

🌱 About us Greenly was founded in 2019 by   Alexis ,   Matthieu   and   Arnaud   with one mission:   make carbon management as essential as financial management . Today, we are a   global leader in carbon accounting , proudly   B-Corp certified   and part of the   French Tech 120 . Our climate suite combines smart data collection with intuitive automation, helping companies measure, reduce, and report their emissions with ease — supported at every step by our in-house climate experts. 💚 More than   3,500 companies in 20+ countries   use Greenly to manage their climate strategy: from carbon assessments and life-cycle analyses to SBTi trajectories and compliance with CSRD and CBAM. We are now a team of   200+ people from 40+ nationalities , based in Paris, London, Barcelona, and New York. 🌎 To date, we’ve tracked over 200 million tons of CO₂ through our platform. Our next milestone: 10,000 clients and   one billion tons of CO2 under management . 🌱 Our...

About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace. Job Summary: Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be In-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, support & delivery performance. Essential Duties and Responsibilities:...

Hello, we're MakiPeople 👋 MakiPeople is solving one of the biggest problems in HR: recruitment. In 2024, Maki has experienced extraordinary growth of 300%,   transforming hiring for industry leaders   like H&M, BNP Paribas, PWC, Deloitte, Capgemini, FIFA, Clarins and many others, achieving 80% automation of screening and interviews, 3x faster time-to-hire and 20% lower turnover. Beginning 2025, we were thrilled to announce we raised a $28.6M Series A to   revolutionize HR with conversational AI agents . Led by Blossom Capital, with participation from DST Global and existing investors Frst, GFC, and Picus Capital, this funding will fuel our geographical expansion and our product development. Our mission is to   give human resources more-than-human powers , as we believe the future lies in a powerful mix of human ingenuity and AI-driven intelligence. Our agents don’t just assist—they do the work , enabling teams to focus on strategic priorities, unlock...

Chez Yooz, nous réinventons la gestion documentaire avec l’IA et l’automatisation. Rejoignez l’aventure ! Avec 600 000 utilisateurs dans plus de 50 pays,   Yooz   est un leader innovant qui place la satisfaction client et l’excellence technique au cœur de sa mission. Certifiée Great Place To Work , Yooz offre : ✅ Un cadre de travail agréable   : Locaux modernes à Aimargues ou Montpellier, télétravail hybride. ✅ Une ambiance dynamique   : Activités sportives (foot, crossfit, boxe, piscine) pour renforcer la cohésion d’équipe. ✅ Un environnement stimulant   : Culture de l’innovation et des défis techniques passionnants. Votre mission : En tant que   Customer Success Manager, en CDI sur notre marché FR,   vous rejoindrez notre division   Sales   et vos tâches seront les suivantes : Accompagner votre portefeuille clients sur l'utilisation de notre solution Yooz. Réduire le churn et garantir la satisfaction de vos clients. Contribuer à faire...

Job Description Introduction Account Manager (EMEA)   SymphonyAI Retail is a leading provider of advanced AI-driven solutions and services specifically designed for the retail industry. We empower retailers and consumer packaged goods (CPG) companies with innovative technology to enhance their operations, optimise decision-making, and deliver exceptional customer experiences.   Role Overview: We are seeking an experienced Account Manager to own commercial outcomes and strategic relationships across a portfolio of enterprise retail and CPG customers in EMEA. Based in France, you will drive renewals, expansion, and value realisation, partnering closely with customer success, delivery, product, and sales. This is a high-impact role for a consultative, data-driven relationship builder with deep understanding of retail and enterprise SaaS. Job Description Key Responsibilities:   Account ownership and strategy Own a defined portfolio of EMEA...

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: As a Senior Customer Success Manager, you will set the standard of what great looks like in our CS organization. You will master your craft by focusing on the disciplined execution of the Customer Post-Sales Process, directly driving adoption, expansion, and risk mitigation. This role is strategic, requiring you to blend technical knowledge with an executive mindset to deliver exceptional business value. What you will do: Drive Strategic Customer Success:   Develop comprehensive success plans covering use cases, roadmaps, and positive business outcomes. Value realization:   Take customers through a value-based engagement model, and...

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: As a member of the Customer Success team, you will act as a champion for Kong customers. You will function as the primary post-sales point of contact for all technical, product, and support questions on a day-to-day basis. In addition, you will help establish, implement, and run processes and projects that help deliver successful adoption of Kong products. In this role, you will have the opportunity to interface with everyone in the customer environment, from developers to executives, to represent our values every day and to understand their business, operational, and technical needs to help them achieve the greatest value from Kong. What you will...