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21 business manager jobs found

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-Customer Success business manager -Hybrid
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-SaaS  (21)
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Algolia  (2) Navan  (2) Kyriba  (1) Banqup Group  (1) RusHour.io  (1) LumApps  (1)
Postman  (1) Synthesia  (1) Akeneo  (1) Beamy  (1) STATION F  (1) Tomorro  (1) Klaviyo  (1) Pelico  (1) AB Tasty  (1) Modjo  (1) SoftwareOne  (1) Ecair  (1) ChooseMyCompany  (1)
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Ecair
Jun 25, 2026
-Permanent/CDI
Customer Success Manager
Ecair Hybrid (Paris Île-de-France France)
Customer Success Manager (B2B) – ECAIR À propos d’ECAIR Chez ECAIR, notre mission est simple : permettre aux entreprises de travaux engagées dans la rénovation énergétique d’avancer plus vite et plus sereinement grâce à des solutions de financement opérationnelles et fiables. Dans ce modèle, le Customer Success Manager (CSM) occupe une place centrale. Il est le point de contact privilégié des entreprises clientes et garantit la qualité de leur expérience au quotidien : visibilité sur leurs dossiers, confiance dans les délais, résolution rapide des blocages et satisfaction durable. En tant que CSM, vous prenez en charge un portefeuille de clients B2B et pilotez l’ensemble du suivi opérationnel de leurs dossiers de financement. Votre rôle est à la croisée de la relation client, du pilotage de portefeuille et de...
Synthesia
Jun 11, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
Synthesia Hybrid (Paris, Île-de-France, France)
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at...
Modjo
Jun 11, 2026
-Permanent/CDI
Customer Success Manager Mid Market
Modjo Hybrid (Paris, Île-de-France, France)
You are comfortable engaging and influencing C-level stakeholders You are highly organised and structured, able to manage multiple accounts and inbound requests efficiently You have strong business acumen and can translate product value into tangible outcomes You are proactive, autonomous, and solution-oriented, with an entrepreneurial mindset You are fluent/native in French and fluent in English and you are excited to manage french and possibly international clients Bonus points if You have experience in SaaS, CRM, or Customer Success platforms You have worked with mid-market clients and managed complex sales cycles You have a strong interest or experience in AI and its business applications Why this role matters As we scale, the mid-market segment represents a huge growth opportunity for Modjo. This role is critical to ensuring that these customers not only succeed but expand with us over time. By combining strategic...
LumApps
Jun 11, 2026
-Permanent/CDI
Learning Customer Success Manager
LumApps Hybrid (Valbonne, Provence-Alpes-Côte d'Azur, France)
LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub   that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program. ✨ In 2025, LumApps strengthened its leadership position by partnering with   Beekeeper , a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline. Our mission: To make people feel that they belong and have a...
Pelico
Jun 09, 2026
-Permanent/CDI
Customer Operations & Success Manager (Paris)
Pelico Hybrid (Paris, Île-de-France, France)
About Pelico  We are creating the factory of the future where disruptions are avoided, processes synchronized and value captured. Our factory operations management platform enables factory teams to be more agile and resilient in a world where supply chain disruptions occur every 16 minutes. Pelico empowers users to identify bottlenecks, avoid problems, and focus on innovation instead of fire-fighting. Since our foundation in 2019, we’ve partnered with industry leaders across aerospace, industrial equipment, and luxury watchmaking, revolutionizing factory operations in over 15 countries. Esteemed clients include Airbus, Safran, Cartier, Daikin, and Eaton. Our Team  With a dynamic team of over 180 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains. Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing....
Navan
Jun 05, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Enterprise Customer Success Manager)
As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program. This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance. What You'll Do: Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution Manage complex integration cycles, relationship, with each Enterprise customers; developing key relationships and executing within customer...
STATION F
Jun 25, 2026
-Permanent/CDI
CUSTOMER SUCCESS MANAGER SENIOR (H/F)
STATION F Hybrid (Paris Île-de-France France)
Cette offre Diduenjoy – Customer Success Manager est probablement l'une des plus intéressantes parmi toutes celles que vous avez partagées si votre objectif est un poste CSM stratégique avec une forte exposition business. Points forts ✅ Portefeuille premium Clients prestigieux : LVMH, L'Oréal, SMCP, Doctolib. Interlocuteurs CX, CRM, Digital, IT et Produit. Comptes stratégiques entre 30k€ et 100k€ d'ARR. ✅ CSM complet Le poste couvre l'ensemble du cycle : onboarding, adoption, business reviews, renouvellements, upsell, pilotage KPI. C'est beaucoup plus valorisant qu'un rôle de support client ou d'account management classique. ✅ Dimension business Ils recherchent clairement un CSM orienté croissance : détection d'opportunités, négociation, expansion des...
Tomorro
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Enterprise
Tomorro Hybrid (Paris Île-de-France France)
Vous avez partagé un grand nombre d'offres (Business Development, Customer Success, Enterprise CSM, Sales Manager, etc.) dans des secteurs variés : fintech, SaaS, legaltech, foodtech, mobilité, IA, cloud et hospitality. Je peux vous aider de plusieurs façons : Classer les offres par pertinence pour votre profil (du meilleur au moins bon). Identifier celles qui maximisent vos chances d'obtenir un entretien. Comparer les salaires, l'évolution de carrière et la stabilité des entreprises. Sélectionner les meilleures opportunités pour Paris, Londres ou en remote. Adapter votre CV à ces postes. Préparer des lettres de motivation ou messages LinkedIn ciblés. Évaluer votre adéquation (%) avec chaque poste. Dites-moi simplement : votre expérience (années, secteur, poste actuel),...
Akeneo
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager (Italian-Speaker)
Akeneo Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager About Akeneo Akeneo is the leading AI-powered Product Data Platform, helping brands, manufacturers, distributors, and retailers unify product data and pricing to deliver better product experiences, smarter business decisions, and sustainable growth in an AI-driven commerce environment. At Akeneo, employees thrive in a collaborative, innovative, and flexible work environment where ideas and expertise make an impact from day one. The company promotes professional growth, work-life balance, and meaningful relationships across teams. Position: Enterprise Customer Success Manager Role Overview The Enterprise Customer Success Manager plays a strategic role within Akeneo's Customer Experience organization, ensuring that enterprise customers achieve their business objectives and maximize value from Akeneo's products and services. You will manage a portfolio of strategic accounts, guiding customers from implementation through...
AB Tasty
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Team Leader - France M/F/D
AB Tasty Hybrid (Paris Île-de-France France)
Customer Success Team Leader – Enterprise Accounts (France) About AB Tasty AB Tasty is a global leader in AI-powered experience optimization solutions, helping brands create exceptional digital experiences that drive growth and customer satisfaction. Since 2009, AB Tasty has partnered with more than 1,000 customers, including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris, and LVMH. With over 300 employees across 8 countries and 3 continents, AB Tasty is committed to building the future of the internet through innovation, collaboration, and customer success. Our Core Values Client Satisfaction Impact Going Above and Beyond One Team, One Dream Position: Customer Success Team Leader – France (Enterprise Accounts) Location: Paris, France Contract: Permanent, Full-Time Remote Policy: Up to 2 days remote work per week Reporting to the Head of Customer Success France, you will lead a...
Algolia
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Algolia Hybrid (Paris Île-de-France France)
Customer Success Manager Company Overview At Algolia, we are proud to be a pioneer and market leader in AI-powered Search, helping more than 17,000 businesses deliver fast, predictive search and discovery experiences at internet scale. Every week, Algolia powers over 30 billion search requests—more than four times the combined volume of Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo. Backed by $150 million in Series D funding and valued at $2.25 billion, Algolia continues to invest in its market-leading platform and serves renowned customers including Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. Position: Customer Success Manager We are looking for a passionate and customer-focused Customer Success Manager to join our growing team. You will act as a trusted advisor to customers, helping them maximize value from Algolia’s solutions, increase adoption, reduce churn, and identify growth opportunities. You will work closely with Account...
ChooseMyCompany
Jun 25, 2026
-Permanent/CDI
Customer Success Manager SMB (F/H)
ChooseMyCompany Hybrid (Paris Île-de-France France)
Customer Success Manager (SMB Accounts) Company: ChooseMyCompany Industry: HR Tech / SaaS / Employee Experience Location: Paris, France (Hybrid) About ChooseMyCompany ChooseMyCompany is a mission-driven HR technology company that helps organizations measure, certify, and enhance relationships with their stakeholders, including employees, candidates, interns, customers, and students. Since its creation in 2011, the company has supported more than 1,500 organizations and educational institutions worldwide through certified surveys, employer branding certifications, employee experience programs, and ESG/CSRD reporting initiatives. At the heart of the business is a SaaS platform that enables organizations to collect, analyze, and act on certified stakeholder feedback. Role Overview As a Customer Success Manager , you will be responsible for ensuring the successful delivery of customer survey and certification projects from onboarding through renewal....
Navan
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager Industry: Travel Technology / SaaS Role Overview As an Enterprise Customer Success Manager , you will serve as a trusted advisor to strategic enterprise customers, ensuring they achieve maximum value from the platform throughout their entire customer lifecycle. You will be responsible for onboarding, implementation, adoption, retention, executive stakeholder management, and long-term customer success. Working closely with customer executives, including C-suite stakeholders, you will drive strategic alignment, business outcomes, and customer satisfaction while collaborating internally with Sales, Product, Engineering, Marketing, Support, and Finance teams. This role combines: Enterprise Customer Success Strategic Account Management Executive Relationship Management Customer Adoption Retention & Growth Project Management Key Responsibilities Enterprise...
RusHour.io
Jun 25, 2026
-Permanent/CDI
Customer Success Manager - CDI/Freelance
RusHour.io Hybrid (Paris Île-de-France France)
Customer Success Manager Company: RusHour Industry: FoodTech / SaaS About RusHour RusHour is a French FoodTech company transforming how restaurants operate to maximize their online success. Today, the company supports more than 5,000 restaurants across Europe by providing a centralized platform that allows restaurants to manage all delivery and click-and-collect orders from a single tablet and printer. RusHour envisions a future where restaurants operate multiple virtual brands from the same kitchen and efficiently serve customers within a 15–20-minute delivery radius. Joining RusHour means becoming part of a rapidly evolving restaurant technology sector and helping shape the future of online food ordering. Role Overview As a Customer Success Manager , you will play a key role in delivering an exceptional customer experience to restaurant partners by supporting them throughout their journey with RusHour's platform. You will assist customers...
Kyriba
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Kyriba Hybrid (Paris Île-de-France France)
🔷 Kyriba — Customer Success Manager, EMEA (France) La Défense, Paris · Hybrid (2x/week) · Fintech / SaaS Salary: €74,320 – €93,940 + Variable + LTI About Kyriba Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, risk management and working capital solutions. Kyriba serves 3,000+ customers worldwide, managing $15 trillion in payments annually . Your Mission As a Customer Success Manager, you'll be the strategic partner for finance leaders across your book of business. You'll drive adoption, retention and growth across a portfolio of complex accounts in France (and select EMEA markets), building deep executive relationships and delivering measurable business outcomes. How You'll Contribute Portfolio Management & Value Delivery Drive adoption of Kyriba's full solution suite to maximize customer value realization Establish success...
Klaviyo
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Klaviyo Hybrid (Paris Île-de-France France)
Customer Success Manager (Mid-Market & Enterprise) Company: Klaviyo Location: Hybrid (3 days in office) Region: EMEA About Klaviyo Klaviyo is a leading customer data and marketing automation platform that empowers brands to build stronger relationships with their customers through personalized experiences powered by first-party data. The company helps businesses leverage customer insights across email, SMS, and digital marketing channels, enabling them to drive growth, retention, and revenue through data-driven marketing strategies. Klaviyo fosters an inclusive culture where individuals from diverse backgrounds can thrive, innovate, and contribute to helping customers succeed. Role Overview Klaviyo is seeking an experienced Customer Success Manager (CSM) to support its Mid-Market and Enterprise customers across the EMEA region. This role combines: Customer Success Strategic Account Management Marketing Consulting...
SoftwareOne
Jun 24, 2026
-Permanent/CDI
Customer Success Manager • Sales
SoftwareOne Hybrid (Paris, Île-de-France, France)
Do you enjoy supporting sales teams and building strong, long‑term relationships with customers?  Do you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact?  Interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?    Practical Information  Location: Paris France | Reports to: Team Lead Delivery Customer Success Manager | Work Arrangement: Hybrid | Visa Requirements: Valid Visa for France | Language Requirements: English and French at a professional level | Learn more: softwareone.com    As our Customer Success Delivery Manager you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers (Major Enterprise Accounts). You will work closely with a collaborative team of Sales Operations Specialists to support...
Beamy
Jun 23, 2026
-Permanent/CDI
Senior Customer Success / Account Manager
Beamy Hybrid (Paris, Île-de-France, France)
We're looking for a Senior Customer Success to join our team! You will play a key role in our land & expend strategy. Your main objective will be to build and strengthen relationships with our clients and secure strong sponsorship to sustain the business. You’ll be the orchestrator of the customer journey, coordinating the various day-to-day use cases MISSIONS Ensure the ROI : Work closely with key accounts to define clear business objectives, timelines, priorities, and metrics of success. Your ability to forge strong relationships will be critical in guiding our clients towards their goals. Be the trusted advisor in SaaS Governance: Organize and lead a community of customers through sharing success stories, gathering feedback, and fostering peer engagement. Your insights will shape our approach to customer success. Be the main contact of the partnership: Ensure robust sponsorship across diverse stakeholders, including CTOs, Architects,...
Postman
Jun 18, 2026
-Permanent/CDI
Customer Success Engineer, French Speaking
Postman Hybrid (Paris, Île-de-France, France)
Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading  The "API-First World" graphic novel  to understand the bigger picture and our vision at Postman. About the Role We're building out the Customer Success Engineering team at Postman, and we...
Algolia
Jun 24, 2026
-Permanent/CDI
Customer Success Engineer
Algolia Hybrid (Paris, Île-de-France, France)
At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. As a Customer Success Engineer at Algolia, you will play a key role in ensuring our customers adopt, implement, and scale our search and discovery platform successfully. You’ll partner closely with customers to deliver high-quality technical onboarding, solution design, best-practice guidance, and hands-on implementation support. This role is...
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