7 expert opportunity jobs found

About This Opportunity We're working with a leading foundational AI lab to find experienced enterprise customer success managers who can help train their latest language model on professional presentation and slide deck tasks. We're looking for CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations. Compensation: $70/hour Commitment: Flexible, 5-20 hours per week (or more if desired) Location: Fully remote, work on your own schedule Start date: ASAP Qualifications 4+ years in enterprise customer success at a top company Track record of building and delivering executive business reviews Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to...

Summary The Customer Success team within Guidewire is a team focused on helping our customers maximize the value of their Guidewire investment. Job Description Customer Success Senior Manager The Customer Success Manager is accountable for continuity and successful execution of all stages of the customer journey. We expect that our customers will see their Success Manager as a trusted advisor and true partner - encouraging customer teams to adopt best practices, advocating for their needs back to other Guidewire teams, and helping to find new ways to derive value from their Guidewire investment. The end goal is a set of satisfied customers that make daily use of the platform, that renew their subscriptions, and are eager to expand the footprint of the Guidewire solutions within their organization. Responsibilities Ensure Guidewire customers continuously achieve the maximum value from their Guidewire investment Consistently engage with customers fostering knowledge of the...

About This RoleHi I'm Loren the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep consultative partnerships within the Enterprise space.Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer experience across the Enterprise Segment. We're thrilled to be hiring our next CSM in EMEA as we continue to grow the team.In this role you'll partner with Ashby's largest and most complex customers focusing on driving product adoption customer health and long-term value. You'll help shape how we support a diverse set of enterprise customers from high-growth teams to public companies.Ashby is powerful and highly configurable requiring depth of understanding. You'll develop strong product and domain expertise to help customers apply Ashby within their hiring workflows and achieve hiring excellence.Role RequirementsYou have a strong track record of customer success experience in B2B SaaS at least five years...

We are seeking an experienced Customer Value Manager enhance our customer success initiatives. The ideal candidate should have a strong background in Source-to-Pay (S2P) and procurement domain. Candidates are working as Solution Architect OR Solutions Consultant OR Implementation Consultants Or Customer Advisor Or Procurement Manager OR Procurement Advisor OR Procurement COE to join our Customer Value Management (CVM) team who will bring together solution expertise with customer success and value delivery. The role is ideal for seasoned Solution experts in Procurement (S2P/P2P) who want to leverage their design, consulting, and advisory experience to drive measurable business outcomes for customers post-implementation. As a CVM, you will use your deep expertise in Source-to-Pay, Procure-to-Pay and Procurement Transformation to design value roadmaps, optimize procurement platforms, and ensure customers maximize ROI. You will act as a strategic advisor to clients-providing thought...

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts....

The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer's objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications. This role is a first step in the CSM organisation. Although you will primarily focus on the...