15 it consulting jobs found

With over 45 years of expertise, Xelians is a French company specializing in   document management services   for businesses: publishing and integrating EDM software, digitization & BPO, physical archiving, electronic archiving, and document management consulting. Xelians positions itself as a partner in the digital transformation. Our ambition? To be the single, preferred point of contact for our clients, supporting them at every stage of the document chain. TODAY, XELIANS IS: €87 million in revenue in 2024 11,000 customers 35 conservation sites in France (26 of which are SIAF approved) 3 data centers 8 BPO centers 3 R&D sites OUR VALUES & OUR COMMITMENTS Our success is based on the daily investment of our 800 employees. Our strength lies in the full range of key skills deployed and the values ​​conveyed that build the Xelians culture: Sense of collective Transparency Efficiency Autonomy Because we want to have a positive impact on...

You will be part of the Success department, made up of nearly 40 people, whose mission is to support our clients in the adoption and maximum value of the Partoo platform. Your team, the CSM Key Accounts, is a business unit in its own right. It manages Partoo's strategic accounts, those with an ARR exceeding 55,000 euros, with tight portfolios (approximately 15 accounts per CSM) and challenges related to C-level relationships, complex deployments, and long-term growth. You will report directly to Caroline, our Customer Success Team Manager. You will work closely with the Sales (AE), Care, Product teams and local teams internationally. MISSIONS   🔥 Portfolio management and retention Managing a portfolio of approximately 15 key accounts (averaging over €1M in ARR), including multi-country and multi-brand accounts Develop proactive retention and churn prevention strategies by anticipating risks and implementing concrete action plans....

▶︎ 𝗖𝗲 𝗾𝘂'𝗼𝗻 𝗳𝗮𝗶𝘁 𝗰𝗵𝗲𝘇 𝗟𝘂𝗰𝗰𝗮 At Lucca, since 2002, we've been designing an HR platform that simplifies the daily lives of HR professionals, employees, managers… everyone, really. Thanks to our software suite, we automate internal processes to free up time for companies: fewer tedious tasks, more energy for what really matters. Today, we are more than 800 Luccaians spread across Paris, Nantes, Marseille, Barcelona, ​​Munich, and Geneva, and already more than 8,700 clients trust us in 130 countries. And to continue growing, we need you. ▶︎ Your career opportunities You will be part of the Customer Success (CS) team dedicated to supporting our key accounts (Annual Recurring Revenue exceeding €14,000 and with more than 250 employees) and made up of around forty enthusiastic Luccasians. ▶︎ 𝗖𝗲 𝗽𝗼𝘂𝗿 𝗾𝘂𝗼𝗶 𝗼𝗻 𝗮 𝗯𝗲𝘀𝗼𝗶𝗻 𝗱𝗲 𝘃𝗼𝘂𝘀 Under the responsibility of our CS Director and in close collaboration with all Customer Success teams, your main mission will be to support clients in the...

With over 45 years of expertise, Xelians is a French company specializing in   document management services   for businesses: publishing and integrating EDM software, digitization & BPO, physical archiving, electronic archiving, and document management consulting. Xelians positions itself as a partner in the digital transformation. Our ambition? To be the single, preferred point of contact for our clients, supporting them at every stage of the document chain. TODAY, XELIANS IS: €87 million in revenue in 2024 11,000 customers 35 conservation sites in France (26 of which are SIAF approved) 3 data centers 8 BPO centers 3 R&D sites OUR VALUES & OUR COMMITMENTS Our success is based on the daily investment of our 800 employees. Our strength lies in the full range of key skills deployed and the values ​​conveyed that build the Xelians culture: Sense of collective Transparency Efficiency Autonomy Because we want to have a positive impact on...

Introduction I am Romain Franck, Executive Consultant at Fed Legal, specializing in the recruitment of legal, tax, and compliance professionals. I am seeking, for one of my clients, a rapidly growing Legal Tech company and key player in the digital transformation of businesses, a Project Management Consultant/Customer Success Manager with initial experience in consulting/project management/customer service within a successful tech environment. Assignment Your mission will be to be at the heart of the customer relationship. You will be in direct contact with the Product, Sales, Marketing, and IT teams, using the latest techniques and tools to best support clients. Key responsibilities: Sales - Collaborate closely with the Sales team to identify needs and demonstrate the power of our solution - Deliver impactful demonstrations of the platform and expertly answer functional questions - Prepare prospect demonstration environments jointly with Sales - Provide expert feedback on...

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by...

Disclaimer: Fr- La disponibilité des offres d’emploi publiées sur Sales-Talent.net n’est pas garantie. Certaines annonces peuvent être modifiées, suspendues ou pourvues sans préavis.   En- The availability of job postings published on Sales-Talent.net is not guaranteed. Some listings may be modified, suspended, or filled without prior notice. ----------------------------------------------------------------- Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our...

Disclaimer: Fr- La disponibilité des offres d’emploi publiées sur Sales-Talent.net n’est pas garantie. Certaines annonces peuvent être modifiées, suspendues ou pourvues sans préavis.   En- The availability of job postings published on Sales-Talent.net is not guaranteed. Some listings may be modified, suspended, or filled without prior notice. ----------------------------------------------------------------- Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our...

Disclaimer: Fr- La disponibilité des offres d’emploi publiées sur Sales-Talent.net n’est pas garantie. Certaines annonces peuvent être modifiées, suspendues ou pourvues sans préavis.   En- The availability of job postings published on Sales-Talent.net is not guaranteed. Some listings may be modified, suspended, or filled without prior notice. ----------------------------------------------------------------- Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.  Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.  Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity?    As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.  Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.  Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity?  Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.  Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.  Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity?  Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.  Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.  Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity?    As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer...

Disclaimer: Fr- La disponibilité des offres d’emploi publiées sur Sales-Talent.net n’est pas garantie. Certaines annonces peuvent être modifiées, suspendues ou pourvues sans préavis.   En- The availability of job postings published on Sales-Talent.net is not guaranteed. Some listings may be modified, suspended, or filled without prior notice. ----------------------------------------------------------------- The Success Manager demonstrates deep business, industry, and product knowledge to partner with customers and guides them to accelerate business value and return from their investment with Salesforce. In this role, the Success Manager will specialise in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realisation. They are aligned at the key partner levels, building and encouraging positive relationships to help customers progress on their digital journey. Success Managers are working directly with...

At Lucca, since 2002, we've been designing an HR platform that simplifies the daily lives of HR professionals, employees, managers—everyone, really. Thanks to our software suite, we automate internal processes to free up time for businesses: fewer tedious tasks, more energy for what truly matters. Today, we are over 800 Lucca employees spread across Paris, Nantes, Marseille, Barcelona, ​​Munich, and Geneva, and already more than 10,000 clients in 130 countries trust us. And to continue growing, we need you. You will be part of the  Customer Success team  dedicated to companies with fewer than 250 employees (the Mid-Market department) and made up of about thirty people whose average age is 27 years old. Your main mission will be to  support our small and medium-sized enterprise (SME) clients in the implementation  ,  adoption, and use of our solutions,  both in France and internationally, from Bordeaux. The position comprises three main areas. 1️⃣...