5 saas jobs found

As a Customer Support Assistant, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities Provide clear, accurate, and empathetic written and verbal responses to a variety of customer support queries. Contribute to the development and refinement of AI-driven customer support tools by offering real-world insights. Assess, annotate, and review support interactions to ensure quality and consistency. Identify common customer pain points and document best practices for issue resolution. Collaborate closely with the customer's team to share feedback, suggest process improvements, and enhance training data quality. Maintain high standards of communication, staying detail-oriented and responsive in a fast-paced remote work environment. Ensure data privacy and...

About Playbook Playbook is the #1 platform for fitness creators — the tools fitness trainers, athletes, and coaches use to scale their subscription businesses and build thriving communities. With over 210,000 paid users and 64% growth since 2023, we power everything from workout subscriptions and one-time programs to challenges, livestreams, and creator CRM. We're a fast-moving, product-obsessed team, and our Support function sits right at the center of it all. About the Role As Playbook grows, so does the complexity and volume of our customer support. We're looking for a Customer Support Representative based in Southeast Asia to extend our coverage into U.S. evening hours and help us maintain the high-quality, responsive experience our customers expect. This is a high-ownership role — you'll handle frontline tickets, fraud and dispute work, help center documentation, and provide hands-on support to Product team prior to new feature rollouts. Hours:   ~9PM–5AM ET...

Vous êtes à la recherche d'une opportunité intéressante et inspirante ? Vous avez envie de faire partie d’une équipe performante ?     Rejoignez nos équipes ! Chez Baker Hughes, nous transformons l'avenir de l'énergie. Présents dans plus de 120 pays, nous développons et déployons des technologies et des services de pointe pour faire progresser l'énergie. Depuis plus d'un siècle, nos inventions révolutionnent l'énergie. Aujourd'hui, nous apportons notre expertise pour rendre le pétrole et le gaz plus sûrs, plus propres et plus efficaces.     Collaborez avec les meilleurs En tant que Technical Customer Success Manager (F/H), vous établirez et développerez nos relations clients afin de promouvoir l’adoption, la création de valeur, la rétention et la fidélisation autour de nos solutions logicielles Cordant et vous   serez l'interlocuteur principal pour les demandes clients et remonter les problèmes si nécessaire. A ce titre, vous serez...

We are looking for a   French-speaking LCA Customer Success Specialist   to join our fast-growing team. You will join a supportive, effective and mission-oriented team in a flexible, friendly work environment. Why One Click LCA One Click LCA is the world-leading construction and manufacturing Life Cycle Assessment platform, operated as SaaS.  It integrates with all the leading design software packages and all environmental databases in the industry, and provides over 60 modules for low-carbon design and carbon transparency. You will be working with cutting-edge tools and a team of world-class professionals and leading organisations to solve one of the world's biggest challenges - decarbonising buildings and construction. We help businesses create value by using science-based and robust metrics to quantify and improve environmental performance. This full-time, permanent position is available on a remote basis for candidates based in the EU time zones. What you will...

Join our customer's team as a Customer Success Analyst, where you'll leverage your expertise in customer success management and AI training to drive innovative solutions. In this high-impact expert role, you will design and create complex, realistic AI training scenarios, collaborate across functions, and champion top-tier customer experiences. Key Responsibilities: Design high-fidelity, challenging customer success prompts and training tasks for AI systems. Analyze current workflows and recommend improvements for enhanced efficiency and effectiveness. Collaborate cross-functionally to ensure alignment of AI training tasks with real-world customer support challenges. Utilize platforms such as Zendesk, Intercom, Gorgias, and ServiceNow to simulate and assess complex customer inquiries. Create diverse scenarios reflecting actual customer interactions to ensure rigorous AI evaluation and training. Deliver clear, actionable feedback to both technical...