Paessler GmbH
Remote (European Economic Area)
About the job
THE ROLE
As an Enterprise Renewals Manager (all genders), you will be responsible for managing the end-to-end renewals process for our enterprise customer base. Your primary goal is to ensure timely renewals, secure long-term commitments, and maximize customer retention. Acting as a trusted advisor, you will engage directly with customers and partners, build strong relationships, and drive strategic renewal negotiations.
You will work closely with Sales, Customer Success, and Channel teams to deliver a seamless customer experience, proactively manage churn risks, and identify opportunities for expansion.
An important information for you: please note that we can only consider applications from permanent residents of Germany, Poland, the Netherlands, Italy, Spain, Greece, Croatia and the UK.
YOUR TASKS
Lead the transition of XL+ customers (Direct and Channel) from perpetual licenses to subscription licensing...