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68 enterprise customer success manager jobs found

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Navan
Jun 05, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Enterprise Customer Success Manager)
As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program. This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance. What You'll Do: Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution Manage complex integration cycles, relationship, with each Enterprise customers; developing key relationships and executing within customer...
Akeneo
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager (Italian-Speaker)
Akeneo Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager About Akeneo Akeneo is the leading AI-powered Product Data Platform, helping brands, manufacturers, distributors, and retailers unify product data and pricing to deliver better product experiences, smarter business decisions, and sustainable growth in an AI-driven commerce environment. At Akeneo, employees thrive in a collaborative, innovative, and flexible work environment where ideas and expertise make an impact from day one. The company promotes professional growth, work-life balance, and meaningful relationships across teams. Position: Enterprise Customer Success Manager Role Overview The Enterprise Customer Success Manager plays a strategic role within Akeneo's Customer Experience organization, ensuring that enterprise customers achieve their business objectives and maximize value from Akeneo's products and services. You will manage a portfolio of strategic accounts, guiding customers from implementation through...
Navan
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager Industry: Travel Technology / SaaS Role Overview As an Enterprise Customer Success Manager , you will serve as a trusted advisor to strategic enterprise customers, ensuring they achieve maximum value from the platform throughout their entire customer lifecycle. You will be responsible for onboarding, implementation, adoption, retention, executive stakeholder management, and long-term customer success. Working closely with customer executives, including C-suite stakeholders, you will drive strategic alignment, business outcomes, and customer satisfaction while collaborating internally with Sales, Product, Engineering, Marketing, Support, and Finance teams. This role combines: Enterprise Customer Success Strategic Account Management Executive Relationship Management Customer Adoption Retention & Growth Project Management Key Responsibilities Enterprise...
Tomorro
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Enterprise
Tomorro Hybrid (Paris Île-de-France France)
Vous avez partagé un grand nombre d'offres (Business Development, Customer Success, Enterprise CSM, Sales Manager, etc.) dans des secteurs variés : fintech, SaaS, legaltech, foodtech, mobilité, IA, cloud et hospitality. Je peux vous aider de plusieurs façons : Classer les offres par pertinence pour votre profil (du meilleur au moins bon). Identifier celles qui maximisent vos chances d'obtenir un entretien. Comparer les salaires, l'évolution de carrière et la stabilité des entreprises. Sélectionner les meilleures opportunités pour Paris, Londres ou en remote. Adapter votre CV à ces postes. Préparer des lettres de motivation ou messages LinkedIn ciblés. Évaluer votre adéquation (%) avec chaque poste. Dites-moi simplement : votre expérience (années, secteur, poste actuel),...
Cognizant
Jun 26, 2026
-Permanent/CDI
Senior Account Manager - Insurance
Cognizant Hybrid (Paris Île-de-France France)
Senior Account Manager / Associate Director | Cognizant Cognizant is a global IT services and consulting company that helps organizations accelerate digital transformation through consulting, technology, cloud, AI, and outsourcing solutions. As a Senior Account Manager / Associate Director , you will lead strategic client relationships within the Insurance sector, driving account growth while ensuring the successful delivery of technology and consulting services. In this role, you will own the commercial performance and P&L of a portfolio of enterprise accounts, serving as the primary executive contact for clients. You will identify expansion opportunities, lead complex sales engagements, manage RFPs and contract negotiations, and collaborate with delivery teams to ensure projects meet client objectives. Working closely with internal stakeholders, you will develop tailored solutions across cloud, AI, automation, software development, and core insurance platforms to...
Synthesia
Jun 11, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
Synthesia Hybrid (Paris, Île-de-France, France)
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at...
Wellhub
Jun 11, 2026
-Permanent/CDI
Client Success Senior Manager (ENT)
Wellhub Hybrid (Paris, Île-de-France, France)
Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.  Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a  Client Success Senior Manager  to join our  Client Sales Development  team in  Paris ! Wellhub is officially...
STATION F
Jun 25, 2026
-Permanent/CDI
CUSTOMER SUCCESS MANAGER SENIOR (H/F)
STATION F Hybrid (Paris Île-de-France France)
Cette offre Diduenjoy – Customer Success Manager est probablement l'une des plus intéressantes parmi toutes celles que vous avez partagées si votre objectif est un poste CSM stratégique avec une forte exposition business. Points forts ✅ Portefeuille premium Clients prestigieux : LVMH, L'Oréal, SMCP, Doctolib. Interlocuteurs CX, CRM, Digital, IT et Produit. Comptes stratégiques entre 30k€ et 100k€ d'ARR. ✅ CSM complet Le poste couvre l'ensemble du cycle : onboarding, adoption, business reviews, renouvellements, upsell, pilotage KPI. C'est beaucoup plus valorisant qu'un rôle de support client ou d'account management classique. ✅ Dimension business Ils recherchent clairement un CSM orienté croissance : détection d'opportunités, négociation, expansion des...
AB Tasty
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Team Leader - France M/F/D
AB Tasty Hybrid (Paris Île-de-France France)
Customer Success Team Leader – Enterprise Accounts (France) About AB Tasty AB Tasty is a global leader in AI-powered experience optimization solutions, helping brands create exceptional digital experiences that drive growth and customer satisfaction. Since 2009, AB Tasty has partnered with more than 1,000 customers, including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris, and LVMH. With over 300 employees across 8 countries and 3 continents, AB Tasty is committed to building the future of the internet through innovation, collaboration, and customer success. Our Core Values Client Satisfaction Impact Going Above and Beyond One Team, One Dream Position: Customer Success Team Leader – France (Enterprise Accounts) Location: Paris, France Contract: Permanent, Full-Time Remote Policy: Up to 2 days remote work per week Reporting to the Head of Customer Success France, you will lead a...
Klaviyo
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Klaviyo Hybrid (Paris Île-de-France France)
Customer Success Manager (Mid-Market & Enterprise) Company: Klaviyo Location: Hybrid (3 days in office) Region: EMEA About Klaviyo Klaviyo is a leading customer data and marketing automation platform that empowers brands to build stronger relationships with their customers through personalized experiences powered by first-party data. The company helps businesses leverage customer insights across email, SMS, and digital marketing channels, enabling them to drive growth, retention, and revenue through data-driven marketing strategies. Klaviyo fosters an inclusive culture where individuals from diverse backgrounds can thrive, innovate, and contribute to helping customers succeed. Role Overview Klaviyo is seeking an experienced Customer Success Manager (CSM) to support its Mid-Market and Enterprise customers across the EMEA region. This role combines: Customer Success Strategic Account Management Marketing Consulting...
Bolt
Jun 25, 2026
-Permanent/CDI
B2B Business Development Manager
Bolt Hybrid (Paris Île-de-France France)
Business Development Manager – Bolt for Business Location: Paris, France About Bolt With over 200 million customers across 50+ countries, Bolt is one of the fastest-growing technology companies in Europe and Africa. Our success is driven by our people. We are committed to creating an inclusive workplace where everyone is welcome, regardless of race, color, religion, gender identity, sexual orientation, age, or disability. Our mission is to make cities for people, not cars, and we need your help to achieve it. About the Role We are looking for an experienced Business Development Manager to join our Bolt for Business team in Paris, France. In this role, you will contribute directly to our commercial growth by prospecting companies, meeting clients, presenting our solutions, negotiating contracts, and closing deals with medium-sized and large enterprises. You will develop a deep understanding of SME and mid-market customer needs, build strong...
ServiceNow
Jun 25, 2026
-Permanent/CDI
Senior Enterprise Account Executive - Public Sector
ServiceNow Hybrid (Issy-les-Moulineaux Île-de-France France)
Account Executive – ServiceNow About ServiceNow Founded in 2004 by Fred Luddy, ServiceNow has become a global leader in AI-powered enterprise workflow and digital transformation software. Today, ServiceNow serves: Over 8,100 customers worldwide 85% of Fortune 500 companies Organizations seeking to automate workflows across IT, operations, HR, customer service, and business functions Its cloud platform connects people, systems, and processes to help companies work smarter and faster. Role Overview As an Account Executive , your primary objective is to generate new SaaS subscription revenue within an assigned territory, industry, or account segment. This is a strategic enterprise sales role focused on: New business acquisition Executive relationship building Complex enterprise sales Territory planning Multi-stakeholder deal management Selling business transformation...
Insight
Jun 25, 2026
-Permanent/CDI
Account Executive
Insight Hybrid (Paris Île-de-France France)
Account Executive Level 3 (AE3) – Strategic Accounts | Insight Company: Insight Location: France Department: Enterprise Sales / Strategic Accounts Industry: IT Solutions, Cloud, Cybersecurity, Managed Services, Digital Transformation About Insight Founded in 1988, Insight has grown from a small startup into a Fortune 500 global technology solutions and services provider. Today, Insight helps organizations accelerate their digital transformation by combining innovative technology solutions with high-value professional services. Through strategic partnerships with leading technology vendors and a strong services organization, Insight supports customers across cloud, security, workplace modernization, data, infrastructure, and managed services initiatives. At Insight, our culture is built around three core values: Hunger – Passion for growth and achievement Heart – Care for customers, colleagues, and communities...
Volta Software
Jun 25, 2026
-Permanent/CDI
Account Executive
Volta Software Hybrid (Paris Île-de-France France)
Account Executive – France | Volta Location: France (Field-Based) Company: Volta Department: Go-To-Market / Sales Industry: AI SaaS | Workflow Automation | B2B Software About the Role Volta is seeking an entrepreneurial and field-oriented Account Executive to own the full commercial cycle across France. This role combines new business acquisition, strategic account growth, and go-to-market (GTM) development. You will work with mid-market distributors, wholesalers, and brands, helping them transform operations through AI-powered solutions. As one of Volta's early commercial hires, you will not only close revenue but also contribute directly to building the sales playbook, refining the Ideal Customer Profile (ICP), and shaping the company's commercial strategy. Target Market You will sell to: B2B Distributors Wholesalers Manufacturers Consumer Brands Company Size €20M –...
SoftwareOne
Jun 24, 2026
-Permanent/CDI
Corporate sales account manager
SoftwareOne Hybrid (Paris, Île-de-France, France)
Do you enjoy supporting sales teams and building strong, long‑term relationships with customers?  Do you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact?  Interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?    Practical Information  Location: Paris France | Reports to: Team Lead Delivery Customer Success Manager | Work Arrangement: Hybrid | Visa Requirements: Valid Visa for France | Language Requirements: English and French at a professional level | Learn more: softwareone.com    As our Customer Success Delivery Manager you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers (Major Enterprise Accounts). You will work closely with a collaborative team of Sales Operations Specialists to support...
SoftwareOne
Jun 24, 2026
-Permanent/CDI
Customer Success Manager • Sales
SoftwareOne Hybrid (Paris, Île-de-France, France)
Do you enjoy supporting sales teams and building strong, long‑term relationships with customers?  Do you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact?  Interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?    Practical Information  Location: Paris France | Reports to: Team Lead Delivery Customer Success Manager | Work Arrangement: Hybrid | Visa Requirements: Valid Visa for France | Language Requirements: English and French at a professional level | Learn more: softwareone.com    As our Customer Success Delivery Manager you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers (Major Enterprise Accounts). You will work closely with a collaborative team of Sales Operations Specialists to support...
Imagicle
Jun 24, 2026
-Permanent/CDI
Sales Account Manager - France
Imagicle Hybrid (Île-de-France, France)
About The Company Imagicle delivers AI-powered UC and CX apps, Omnichannel Contact Center & Receptionist with Virtual Agents, Compliance & Quality Recording, and Advanced Analytics, delivering faster, smarter, and easier communication and collaboration across cloud, hybrid, and on-prem environments for Cisco/Webex and Microsoft Teams. For over 16 years, our culture of passion, respect, commitment, and happiness has fueled a legacy of growth and innovation. Today, Imagicle apps are trusted in 150+ countries, empowering organizations across Europe, the Americas, and the Middle East to deliver seamless, human-centered communication experiences. If you’re ready to work with a dynamic, international team, drive real impact in the French market, and be part of a company that’s redefining the future of business communication, there’s never been a better time to join the Imagicle journey. About The Role We’re looking for a Sales Account...
Google
Jun 24, 2026
-Permanent/CDI
Technical Account Manager, Google Cloud Consulting (French, English)
Google Paris, Île-de-France, France
Google welcomes people with disabilities. Minimum qualifications: Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting. Ability to communicate in English and French fluently to support client relationship management in this region. Preferred qualifications: MBA or Master’s degree in a Management, Technical, or Engineering field. Experience translating business requirements into technological solutions. Experience in application or workload migration to public cloud providers. Experience collaborating with teams, groups, business units, channel partners, systems integrators, and...
Signaturit Group France
Jun 24, 2026
-Permanent/CDI
Account Executive - Mid Market SAAS
Signaturit Group France Hybrid (Puteaux, Île-de-France, France)
  About Signaturit Group, a Namirial Company   Signaturit Group, part of the Namirial group, is the European leader in secure digital transactions. Its cloud-native, unified and modular platform enables public and private organisations to manage the entire lifecycle of their digital operations: from identity verification and onboarding to electronic signatures, authentication, communications, fraud prevention, qualified archiving and electronic invoicing. As a Qualified Trust Service Provider (QTSP) under the eIDAS Regulation, the group guarantees the highest level of legal certainty and regulatory compliance, anticipating initiatives such as eIDAS 2 and the European Digital Identity Framework (EUDI Wallet). Following the integration of Signaturit into the Namirial Group in 2025, the company consolidates a multinational position with more than 250,000 customers, a presence in more than 90 countries, and a team of more than 1,400 employees. Headquartered...
Thunes
Jun 23, 2026
-Permanent/CDI
Account Manager (Acceptance payments)
Thunes Hybrid (Paris Île-de-France France)
About the job About Thunes Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the network receive unrivaled speed, control, visibility, protection and cost efficiencies when making real-time payments, globally. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks....
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