198 senior customer success manager jobs found

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: As a Senior Customer Success Manager, you will set the standard of what great looks like in our CS organization. You will master your craft by focusing on the disciplined execution of the Customer Post-Sales Process, directly driving adoption, expansion, and risk mitigation. This role is strategic, requiring you to blend technical knowledge with an executive mindset to deliver exceptional business value. What you will do: Drive Strategic Customer Success:   Develop comprehensive success plans covering use cases, roadmaps, and positive business outcomes. Value realization:   Take customers through a value-based engagement model, and...

Description Type:   Full time Salary:   £80k–£100k base + performance bonus + share options Location:   Remote (work from anywhere within +/- 2 hours of UK time) 👋 Meet The Guru   is a blissfully simple scheduling tool that helps busy teams stay on track. We boost efficiency, improve resource utilisation, and increase project profitability - while promoting a healthy work/life balance. We’re proud to be   , trusted by customers in over 100 countries - including top creative agencies like Publicis, TBWA, Grey, BBH, and M&C Saatchi, as well as household names like NASA, Accenture, CNN, Kraft Heinz, and the NHS. They rely on Resource Guru to manage one of their most valuable assets - their people’s time. We’re a small, fully remote team based across the UK and Europe. We collaborate mainly via Slack, with occasional meetups to connect, plan, and celebrate.   ⭐️ The role This is a senior, hands-on Customer Success role at the heart of our customer...

Job Description Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.   Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their...

The Opportunity   From the moment you wake up in the morning until you go to bed at night consider the media you consume, the ads you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product.   We have a fantastic opportunity for an Enterprise Account Executive   to join our Creativity & Productivity business based in Paris (3 days a week office presence required + Remote work options across the year).  Adobe’s Creativity & Productivity Unit focuses on advancing state of the art content and driving digital transformation of industries. It provides tools and services that enable enterprises to create, publish, promote, manage and monetize their content anywhere through the Adobe Creative Cloud and Document Cloud. With the recent addition of Firefly...

Tu cherches à donner du sens à ton talent et à avoir un impact positif sur le monde ? Née en 2016, padoa c’est 300 collaborateurs passionnés autour d’un logiciel et une offre de services conçus pour moderniser les services de santé au travail. Aujourd'hui, plus de 8 millions de salariés en France sont suivis sur notre logiciel SaaS. Après une levée de fonds de 80M€ en 2022, padoa est rentable et nous poursuivons notre mission avec encore plus d’ambition : Faire du monde du travail un univers de prévention afin d’améliorer la santé de millions de personnes ! Grâce à nos équipes et à notre positionnement premium, nous sommes devenus leader sur le marché français. Nous recrutons régulièrement les meilleurs talents pour concevoir, améliorer, développer, promouvoir et déployer padoa. Le projet te plait ? Rejoins l’aventure ! Tes missions Les Customer Success Managers, appelés chefs de projet run en interne, prennent le relai des équipes déploiement pour maintenir...

Job description Contexte du poste Dans le cadre du développement de son activité à l’international, notamment sur l’Espagne et les pays francophones à l’export, Kinvent renforce son équipe Customer Success. Le poste de Customer Success Manager Junior s’inscrit dans une logique de développement de l’offre par l’adoption, la rétention et l’expansion, avec un fort accent sur l’accompagnement client post-vente et la création de valeur sur le long terme. Le/la CSM Junior travaillera en étroite collaboration avec les équipes Care (Support), Sales, Produit, Hardware & Software, et sera encadré(e) par la Head of Customer Success. Missions principales 1. Adoption & Onboarding clients Piloter l’ onboarding des nouveaux clients   (Espagne + pays francophones export) Accompagner les clients dans la   prise en main des capteurs et de l’App Kinvent Suivre les premières semaines d’utilisation et sécuriser l’adoption Contribuer à la...

Offer details Ti piacerebbe unire l'energia di una scale-up fintech alla solidità di un grande gruppo internazionale? Il nostro cliente è una realtà d’eccellenza nata in Francia e specializzata nella   cybersecurity applicata ai pagamenti bancari . Partecipata da   BNP Paribas   e da un fondo statale francese, l’azienda è oggi l’hub EMEA di un gruppo globale con sedi a Sydney e Dallas. Con un portfolio clienti che vanta i pesi massimi del lusso, dell'industria, e molti altri settori, il nostro cliente sta ridisegnando gli standard della sicurezza finanziaria. Per potenziare il team italiano, siamo alla ricerca di un/a: Account Executive (Mercato Italiano) con base a Lione. La Sfida Come Account Executive, sarai il motore della crescita sul mercato italiano, che ha l'obiettivo ambizioso di raddoppiare il proprio peso nei prossimi tre anni. Non sarai solo un venditore, ma un consulente strategico capace di parlare il linguaggio di   CFO e Tesorieri . Cosa farai...

Who We Are   HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.   With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create  big impact through big ideas .   Purpose of the Job Our Regional Account Directors are responsible for the development and nurturing of key HH Global clients - the role is essential in strengthening relationships with the client, identifying growth opportunities for the business as well as ensuring solutions are developed and delivered on time and against operational and financial business targets. You will...

About Dedale: Dedale is the   differentiating source of strategic intelligence   in the   technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10 000 market professionals to deliver on the ground strategic intelligence to investors and corporates, with a core focus around North America and Europe.  Our team gathers   top talents with diverse and international backgrounds . Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors.   Our Culture: Dedale gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others). The leadership team is composed of experienced investment professionals & management consultants (ex-McKinsey, BCG consultants...

About Dedale: Dedale is the   differentiating source of strategic intelligence   in the   technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10 000 market professionals to deliver on the ground strategic intelligence to investors and corporates, with a core focus around North America and Europe. Our team gathers   top talents with diverse and international backgrounds . Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors.   Our Culture: Dedale gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others). The leadership team is composed of experienced investment professionals & management consultants (ex-McKinsey, BCG consultants &...

Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of...

Started in France in 2016, MyTraffic’s mission is to empower commerce professionals with the best location analytics and insights to make smarter decisions every day and design the best experiences in physical locations We already serve more than 500 customers across multiple sectors — Retail, Real Estate, Cities, and Electric Vehicles (EV Connect) — all over Europe, helping them expand their businesses, analyze or predict investment performance, better understand customer behaviors, and benchmark results against competitors. Backed by a €30M Series B fundraising round in November 2022 and strengthened by the strategic acquisition of Geoblink in January 2024, Mytraffic has become Europe’s leading location intelligence platform. 2026 will be a pivotal year for MyTraffic. We are launching Gini, our AI assistant for geospatial analytics, designed to help businesses easily explore location data, analyze markets and territories, and generate actionable insights. This launch also...

About the job Description De L'entreprise Vous rejoindrez l'une des plus grandes marketplace immobilière au monde et une filiale d'Axel Springer. Notre mission est de permettre à chacun de trouver l'endroit idéal ! Vous travaillerez ainsi sur certaines des marques immobilières numériques les plus connues d'Europe, notamment :🇫🇷Meilleurs Agents, 🇫🇷Groupe SeLoger, 🇧🇪Immoweb,🇩🇪Immowelt, 🇧🇪Realo,🇩🇪Neuraum, 🇮🇱 Yad2. Description Du Poste En tant que Senior CRM Marketing Manager, vous êtes le(a) chef d'orchestre de la relation avec nos utilisateurs. Votre mission est simple mais ambitieuse : transformer notre base de données en une communauté engagée, fidèle et active. Rattaché(e) à l'équipe Marketing Engagement, vous concevez des stratégies omnicanales sophistiquées pour accompagner chaque utilisateur tout au long de son cycle de vie, de l'onboarding à la réactivation. Vos Missions Principales: Stratégie & Lifecycle Management Définir et piloter la roadmap CRM...

Trustpair stops vendor fraud before it happens.   We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle...

About Clarity AI   🪴 Clarity AI is a global tech company founded in 2017 with a unique mission:   bringing societal impact to markets. We leverage AI and machine learning technologies to provide   top international   investors, governments, companies, and consumers   with the right data, methodologies, and tools to make more informed decisions.  We are now a team of more than   300 highly passionate and curious individuals   from all over the world, with offices in New York, Madrid, London, Paris, and Abu Dhabi. Together, we have established Clarity AI as a   leading sustainability tech AI company   backed by investors and strategic partners such as   BlackRock, SoftBank, and Deutsche Börse , who believe in us and share our goals.  We are dedicated to cultivating an exceptional workplace environment, and we take pride in our culture, defined by our commitment to being   fact-based, diverse, transparent, meritocratic, and flexible.  We have plans to...

About Naboo is the smart, all-in-one concierge for corporate events — helping companies book everything from venues and catering to transportation and team-building activities.   Whether it’s a business lunch or a full-blown annual retreat, Naboo makes it happen smoothly and in style. Behind the scenes, our platform uses   AI-powered automation   to eliminate the tedious admin and repetitive tasks no one wants to deal with. The result? Less time chasing invoices and emails, more time focusing on what really matters: creating unforgettable moments. After closing our third funding round in 2024, we’re scaling fast — because let’s face it: the corporate event space is long overdue for a shake-up. Budgets are growing, but tools and workflows haven’t evolved in decades. We're here to change that. And in a world transformed by   remote and hybrid work , real human connection has become a business imperative. From fostering a sense of belonging to building loyalty and...

About Naboo is the smart, all-in-one concierge for corporate events — helping companies book everything from venues and catering to transportation and team-building activities.   Whether it’s a business lunch or a full-blown annual retreat, Naboo makes it happen smoothly and in style. Behind the scenes, our platform uses   AI-powered automation   to eliminate the tedious admin and repetitive tasks no one wants to deal with. The result? Less time chasing invoices and emails, more time focusing on what really matters: creating unforgettable moments. After closing our third funding round in 2024, we’re scaling fast — because let’s face it: the corporate event space is long overdue for a shake-up. Budgets are growing, but tools and workflows haven’t evolved in decades. We're here to change that. And in a world transformed by   remote and hybrid work , real human connection has become a business imperative. From fostering a sense of belonging to building loyalty and...

Job description Strategic Alliances Manager OEM - ISV Context & Impact   Lansweeper is scaling its   ISV partnership business   as one of the company’s most strategic growth levers. Today, our ISV revenue contribution sits at   approximately 5% of our total ARR   — with the ambition to grow this to   20% of total ARR   within the next five years.  As Strategic Alliances Manager OEM - ISV, you’ll play a pivotal role in realizing this growth. You’ll drive the   expansion, development, and commercialization   of Lansweeper’s integrations with   Independent Software Vendors (ISVs)   — turning our market‑leading   IT Asset Intelligence   data into a product advantage for technology partners across ITSM, Cybersecurity, SAM, and CMDB automation markets.  Your focus will be on   growing the current business as well as   capturing new business opportunities with strategic ISVs (focusing on cybersecurity), and building scalable frameworks for...

Job description Strategic Enterprise Account Executive Context & Impact: Lansweeper is accelerating from   product‑led to solution‑led selling , redefining how we engage with global enterprises. Following the acquisition of   Redjack , we’ve expanded into   cyber asset intelligence , empowering organizations to better understand their risk landscape. To drive this transformation, we’re hiring 2   Strategic Account Managers (1 EMEA, 1 AMER)   — each responsible for   15–20 of Lansweeper’s top strategic enterprise accounts , representing our most valuable global partnerships. This is the   most senior individual contributor role   within our commercial organisation, driving long‑term growth and expansion across our most influential customers as we scale from $100M to $500M ARR. Challenge: The main challenges you'll face are: Leading the shift from   transactional to consultative, value‑driven selling . Building strong,...

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. Reporting to the Senior Manager, Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and cross-functional teams to maximize the campaign ROI of our customers, working closely with Market Lead and Client Services management in planning and shaping the...