Sales and Account Manager - Cryptocurrency OTC Desk (Europe)

We deliver secure, efficient, and personalized trading solutions to High-Net-Worth Individuals(HNWI) and institutional clients across Europe. Our Warsaw-based team is expanding, and weare seeking a proactive Sales and Account Manager to help grow our business whilemaintaining our commitment to regulatory compliance and exceptional client service.

Key Responsibilities


Lead Generation & Sales:


○ Identify and engage new HNWI and institutional clients across Europe and the EEA.

○ Develop and execute strategic sales plans targeting clients in cryptocurrency, iGaming, tradFi, FX, and private banking sectors.


Compliance & Lead Screening:


○ Possess a strong understanding of compliance requirements for VASPs, including regulatory restrictions across jurisdictions.

○ Pre-screen potential leads to ensure adherence to regulatory standards before onboarding.


Account Management:


○ Build and maintain long-term relationships with clients, fostering trust and loyalty.

○ Provide personalized onboarding support and ensure a seamless client experience.

○ Deliver ongoing account management, offering tailored trading solutions and proactive problem-solving.


Market Engagement:○ Represent Coinchange at conferences, trade shows, and industry events to promote services and expand our market presence.


○ Stay informed on cryptocurrency trends, regulatory changes, and market developments to provide value-added insights to clients.


Negotiation & Client Support:


○ Negotiate competitive trading rates and terms tailored to client needs.

○ Ensure timely and professional communication with clients, identifying market opportunities and offering comprehensive trading solutions.

Qualifications & Skills


Minimum 2 years of experience in OTC sales or cryptocurrency exchange sales, with a proven track record of success.
Experience working with HNWI and institutional clients.
Strong understanding of compliance requirements and ability to pre-screen leads based on regulatory standards.
Ideally, a book of business to bring to the role.
Background in iGaming, tradFi, FX, private banking, or OTC trading is advantageous but not essential.
Excellent interpersonal and negotiation skills, with the ability to build trust and close deals.
Highly organized and capable of managing multiple accounts while ensuring compliance.
Willingness to travel across Europe and the EEA for client meetings, conferences, and industry events.
Fluency in English; additional European languages are a plus


Compensation


Base Salary: €50,000 - 70,000 per annum.


‍


Performance Bonus: 10% commission on new client revenue.


‍


Transition Bonus: 20% commission on revenue from any existing business brought to the company.


‍


Additional benefits and travel allowances for attending industry events.


Why Join Coinchange?


Be part of a registered VASP operating at the forefront of cryptocurrency trading.
Contribute to a growing, innovative team committed to regulatory excellence and client satisfaction.
Work in a fast-paced, client-focused environment with significant growth potential.
Gain exposure to the cryptocurrency ecosystem and establish yourself as a trusted professional in the industry.


Contact Us