Renewal Sales Representative (Multilingual)

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Job Summary

What Makes This Role Exciting… 

MathWorks is where bold ideas become real-world breakthroughs. From developing technology that transforms healthcare and protects our planet to designing the self-driving cars of tomorrow, MathWorks tools empower innovators to turn imagination into impact. Whether you’re passionate about sustainability, excited by AI, or eager to make a difference in people’s lives, chances are MATLAB and Simulink are powering the innovations you care about behind the scenes.

MathWorks opened its EMEA Shared Sales and Services Center in Galway in 2016. The Galway office is home to a vibrant, multicultural team and a strong culture rooted in our core values.

As a Renewal Sales Representative, you will help drive revenue growth by managing renewals and actively prospecting for new opportunities. You will build and maintain strong customer relationships while consistently meeting engagement and prospecting targets. You will work in ateam selling environment to achieve both individual and team goals.

Responsibilities

Role & responsibilities:         

• Drive revenue growth by proactively managing customer renewals, re-engaging lapsed customers, and identifying new business opportunities, while educating customers on licensing options and consolidations to ensure timely renewals.
• Identify and act on upsell and cross-sell opportunities or collaborate with the sales team to complete the sales cycle.
• Prepare accurate quotes, follow up on purchase orders, and resolve any discrepancies.
• Effectively manage your sales funnel by maintaining accurate CRM data, applying strong territory planning and forecasting, collaborating with sales teams to support territory and account strategy development.
• Contribute to local and international projects while actively supporting continuous improvement initiatives that enhance team operations and customer engagement.

Minimum Qualifications

• A bachelor's degree and 2 years of experience (or equivalent experience) with one year in a customer facing role is required.

Additional Qualifications

• 2–4 years of post-university experience, including 1–2 years in a customer-facing role
• Fluent English, and fluency in two of the following languages; French, Italian, and Spanish - C1 level. 
• Strong verbal and written communication, including excellent phone skills and attention to detail.
• Strong prioritisation skills with the ability to manage tasks and time in a fast-paced, process-driven sales environment. 
• Additional language skills highly beneficial.

What Makes You a Great Fit… 

• You are excited by technology: You are passionate about innovation in software and driven to contribute to accelerating the pace of engineering and science
• You are a standout communicator: Youlove speaking with customers over the phone. You use yourpersuasive verbal and written communication to make a real impact. 
• You think strategically:You handle multiple priorities with ease, act with urgency, and always go the extra mile. You are self-motivated and resourceful. 
• You put people first: Your can-do attitude, empathy, and commitment to quality set you apart.
• You thrive in a sales environment: Youenjoy engaging and influencing others and consistently contribute to success. You sweat the details: You are accurate and clear in your work, with strong computer, analytical, and social networking skills.

Work Model:

• This is a hybrid role based in our Galway office. Staff are expected to work onsite at least three days per week, including Tuesday and Thursday as core in-office days. 

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