Senior Account Executive (m/f/d)

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At JustRelate, we help marketing organizations within more than 4,000 medium-sized and enterprise companies create outstanding digital customer experiences. Our AI-powered Customer Engagement Platform combines CRM, Marketing Automation, Web Experience, Email, Analytics, CPQ, and Portals into one integrated ecosystem, enabling marketing teams to deliver measurable business impact while preparing for the next generation of AI-driven customer engagement.

With offices in France, Germany, and Poland, more than 200 colleagues work together to help marketing organizations within medium-sized and large enterprises across Europe transform the way they engage with their customers. We believe long-term customer relationships, collaboration, and innovation create the foundation for sustainable growth.

Your Role

The Senior Account Executive drives revenue growth in France by leading complex, consultative enterprise sales from initial discovery through contract signature. Partnering with Solution Consultants, Product Management, Marketing, and Customer Success, the role acts as a trusted advisor to help marketing organizations modernize their digital marketing and customer engagement capabilities across CRM, AI, web, email, analytics, and marketing automation.

What You'll Do

• Identify and win new enterprise customers in the French market.
• Build trusted relationships with CMOs, Heads of Marketing, Digital Leaders, Customer Experience teams, CRM owners, and their IT counterparts.
• Lead complex consultative SaaS and MarTech sales cycles from discovery to contract signature.
• Conduct discovery workshops to understand business objectives and identify customer value.
• Develop compelling solution strategies together with internal subject-matter experts.
• Coordinate multidisciplinary teams throughout the sales process.
• Build trusted relationships with executive stakeholders and decision-makers.
• Prepare commercial proposals, negotiate contracts, and successfully close strategic opportunities.
• Ensure a seamless transition to Account Management and Customer Success after contract signing.
• Contribute customer insights and market feedback to continuously strengthen our products and go-to-market strategy.
• Represent JustRelate at executive meetings, industry events, and customer engagements.

What You'll Bring

Professional Skills

• Proven experience leading consultative customer engagements within enterprise software, management consulting, digital consulting, system integration, or digital agency environments, with responsibility for shaping and commercializing complex transformation initiatives.
• Experience in selling complex enterprise SaaS, MarTech, CRM, Digital Experience, or related software solutions is a plus.
• Proven success managing long, consultative enterprise sales cycles with multiple stakeholders.
• Strong understanding of marketing organizations, customer experience, digital marketing, CRM, marketing automation, AI, and enterprise software.
• Demonstrated ability to engage C-level executives and facilitate strategic business conversations.
• Experience leading discovery workshops, business value discussions, and solution-oriented sales engagements.
• Strong commercial acumen with excellent negotiation, proposal management, and closing skills.
• Experience working collaboratively with cross-functional teams including product, consulting, and delivery organizations.
• Excellent written and verbal communication skills in French (native or bilingual) and English.

Personal Competencies

• Outstanding relationship-building and stakeholder management skills.
• Strong consultative mindset with the ability to understand business challenges before proposing solutions.
• Entrepreneurial attitude with a high degree of ownership, accountability, and resilience.
• Excellent communication, presentation, and negotiation skills across business and technical audiences.
• Structured, analytical, and solution-oriented way of working.
• Ability to coordinate complex sales engagements involving multiple internal and external stakeholders.
• Curious, adaptable, and motivated to continuously learn about new technologies, AI, and evolving customer needs.
• Team-oriented personality who enjoys succeeding together with colleagues across functions and countries.

Why Join JustRelate?

• Work on challenging digital transformation projects for leading European organizations.
• Join an experienced international team with offices in France, Germany, and Poland.
• Flexible remote and hybrid working options.
• Continuous learning, professional development, and language courses.
• Modern equipment and collaborative working culture.
• International events and team activities.
• Performance-based annual bonus.
• The opportunity to shape one of Europe's leading AI-powered Customer Engagement Platforms.

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