Sales Development Representative - French Speaking

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About the Role

The Sales Development Representative is an inside sales role focused on outreach, prospecting, and lead qualification — with the goal of connecting with as many leads as possible to determine their fit for Hyland's solutions. Fluent in French, this role plays a key part in driving pipeline growth and expanding Hyland's presence across French-speaking markets by identifying, engaging, and nurturing prospective customers in their native language.

Your Role Responsibilities? Here's What You'll Do.

• Initiate discovery calls to qualified lead prospects with the assistance of the account manager — gathering information, assessing needs, educating on suitable product offerings, and determining the viability of a sale across French-speaking markets.
• Maintain purposeful, regular contact with identified prospects through emails, phone calls, and other relevant activities in French and English to add value and drive the sale forward.
• Generate new qualified lead prospects by developing a targeted list of customers and executing calling and email campaigns, while partnering with Field Reps and cross-functional teams to develop targeted outreach initiatives tailored to French-speaking audiences.
• Participate in trade shows and events, making contact with potential customers at the booth and ensuring proper lead follow-up after each event — accompanying account managers to onsite customer meetings as needed.
• Review and evaluate requests for proposals, assist prospects with drafting appropriate documentation, and facilitate transition calls with account managers when a potential customer moves from lead to genuine sales opportunity.
• Update all internal systems on all activities and leverage a multi-tactical technology stack to maximize outreach efficiency and pipeline visibility across French-speaking regions.

Role Essentials

• Bachelor's degree or equivalent experience, with experience as a Sales Associate and a background in inside sales and relevant industry experience.
• Fluency in French and English — able to speak and write with ease, clarity, and impact in both languages, using a communication style appropriate to the subject and audience.
• Demonstrated ability to establish rapport, gain the trust of others, and thrive in a fast-paced, deadline-driven environment.
• Sharp, fast learner with a curiosity for technology, strong business acumen, and the ability to ask probing questions to successfully obtain quality information.
• Self-motivated with high energy, an engaging level of enthusiasm, and the ability to manage work independently to completion.

What We'd Like to See

• Experience working within French-speaking markets, with a solid understanding of the regional landscape, cultural nuances, and customer expectations.
• Proficiency with Microsoft Windows and Office products to support day-to-day operations and communication.
• Proven ability to partner effectively with Field Reps, account managers, and cross-functional teams to develop and execute targeted campaigns for French-speaking audiences.
• Experience leveraging a multi-tactical technology stack to drive prospecting efficiency and engagement across a variety of channels.
• Willingness and ability to travel up to 10% of the time to support trade shows, customer events, and onsite meetings across French-speaking regions.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

© Hyland. All rights reserved.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

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