Strategic Account Manager

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COMPANY OVERVIEW
At Ivalua, we are a global community of exceptional professionals who believe that digital transformation can revolutionize the sustainability and resilience of supply chains, unlocking the full power of supplier collaboration.

We achieve this through our market‑leading cloud-based Spend Management platform, which helps hundreds of the world’s most respected brands effectively manage all spend categories and all suppliers – to increase profitability, improve ESG (Environmental, Social and Corporate Governance) performance, reduce risk and boost productivity. Driven by our passions and united by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners and communities.

Learn more at www.ivalua.com and follow us on LinkedIn.

THE OPPORTUNITY

CONTEXT
Our Strategic Account Management team operates across EMEA, AMER and APAC. The team plays a central role in our sales organization by working with our strategic existing customers and focusing on up‑selling and cross‑selling.

ROLE
The Strategic Account Manager (SAM) is an integral part of Ivalua’s sales organization. This person is responsible for deepening Ivalua’s relationship with our largest, established customers and expanding the use of our solutions within these organizations in the Southern EMEA region. This role carries an annual software subscription bookings target.

WHAT YOU WILL DO

• Position Ivalua as a trusted advisor to key customers. Advise clients on shaping their digital transformation roadmap and demonstrate how Ivalua’s solutions can help automate additional business areas and increase transparency and accountability.
• Ensure optimal utilization of Ivalua’s solutions at our customers to drive higher ROI for the assigned strategic accounts.
• Work closely with Customer Success, Professional Services and implementation partners to identify and develop value propositions / business cases that support the sale of additional Ivalua software modules.
• Identify internal champions and build relationships at all levels within customer organizations.

YOUR PROFILE

If you bring the experience and strengths below, this role could be a good fit.

Skills and experience:

• Experience in customer‑facing roles – for example as a Consultant, Strategic Account Manager or in Service Delivery.
• Strong understanding of, and proven experience in, navigating large, complex organizations.
• Knowledge of procurement processes, procurement technologies and the success factors for technology implementations.
• Ability to collaborate effectively with internal teams and customer teams.
• Strong attention to detail and the ability to understand others’ needs. You have excellent listening skills that make people feel heard, as well as the ability to mediate when needed.
• Strong executive presence, with the ability to lead conversations and drive discussions toward positive outcomes.
• Excellent communication skills in English and French are essential. 
• Ideally, a background as a Consultant, in Delivery, or as a Strategic Account Manager in the area of procurement digitalization.

Preferred education:

• Bachelor’s degree or equivalent professional experience. 

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

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United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

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