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About the role
Amenitiz is seeking an Account Manager for the French Market to play a key role in maximizing client value and driving revenue growth. This position focuses on strengthening customer relationships, enhancing product adoption, and strategically increasing Monthly Recurring Revenue (MRR) across a portfolio of clients. The Account Manager will be responsible for maintaining a positive revenue retention rate, ensuring customer satisfaction, and contributing to the company’s long-term success.
Your missions
Driving Revenue Growth – Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients.
Enhancing Customer Retention – Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction.
Increasing Product Adoption – Guiding clients through platform features to optimize usage and unlock additional revenue opportunities.
Leading High-Impact Conversations – Conducting engaging video demonstrations and business reviews to showcase new features and tailored solutions.
Leveraging Data for Performance Optimization – Monitoring key upsell and retention metrics, analyzing customer trends, and refining strategies to meet revenue goals.
Acting as a Brand Ambassador – Representing Amenitiz with professionalism and enthusiasm, reinforcing its value and fostering client loyalty.
About you
2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS company
Fluency in French and proficiency in English. Either Spanish or Italian is a plus.
Client-focused problem solver, with experience in account management, customer success, or sales.
Passionate about customer success, going the extra mile to help clients grow.
Highly organized and detail-oriented, able to balance multiple priorities while keeping long-term goals in sight.
Driven by ownership and results, always seeking ways to exceed targets and contribute to Amenitiz’s success.
Our offer
Competitive salary with performance-based incentives
Stock options with a progressive vesting schedule
Comprehensive health insurance
25 days of holidays from day one, rising to 28 after your first year and 30 after two years
€10 a day for lunch through our virtual canteen, Kombo, every day you work from the office
Flexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration options
On-demand salary access - no need to wait until the end of the month
Any book, purchased for you, plus access to a shared team library
An international team of 35+ nationalities based in one of Europe's leading tech hubs
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At Amenitiz, we’re on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats of Bolivia.
Empowering over 14,000 hoteliers worldwide, we’re not just another SaaS scaleup - we’re revolutionising one of the world’s oldest industries. With over $50M raised from top-tier VCs backing disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we’ve been named a TravelTech Titan and one of Wired's hottest start-ups.
With a diverse team of 300+ in Barcelona, Amenitiz fosters a culture of positivity and personal development. Within our ranks, you’ll find enthusiastic individuals who thrive on ownership and collaboration. Every day, we lead by example, putting client satisfaction first and fostering a culture of strong execution. We’re dedicated to making a positive impact wherever we go.
Ready to take on new challenges? --> https://careers.amenitiz.io