Energy One Limited
Hybrid (France)
About Energy One
Energy One is a leading provider of software solutions and services for the global energy trading industry. With a presence in Australia, the UK, France, and Belgium, we help businesses optimize their energy trading strategies through technology-driven solutions and expert market insights.
As part of our ongoing expansion in Europe, we’re seeking a Customer Succes Manager to join our team in Paris, France.
About the Role
The Customer Success Manager is responsible for driving customer satisfaction and long-term success by managing accounts throughout the entire lifecycle, from onboarding to renewal. This role ensures a seamless customer experience, resolves escalations promptly, and provides both functional and technical support in collaboration with development teams.
The position focuses on building strong relationships, promoting customer retention, and identifying growth opportunities through upselling strategies. Additionally, the...