1 b2b account manager jobs found

Customer Success Manager – Medium Accounts | Pennylane Pennylane is seeking a Customer Success Manager to manage a portfolio of medium-sized accounting firms, ensuring they successfully adopt the platform, achieve their business goals, and maximize long-term value. Acting as a trusted advisor, you will guide customers through digital transformation, improve product adoption, drive customer satisfaction and retention, identify expansion opportunities, and proactively reduce churn through data-driven account management. ( welcometothejungle.com ) The role requires at least two years of experience in B2B SaaS Customer Success, accounting/audit, or client-side project management, along with strong communication, relationship-building, and organizational skills. Familiarity with accounting concepts, CRM tools (Salesforce), customer success metrics, and a passion for technology are highly valued. Pennylane offers a flexible remote-first environment, competitive benefits,...