Red Hat
Remote (France)
About the Job:
The Technical Account Manager (TAM) role at Red Hat involves providing premium support and architectural guidance for the OpenShift Container Platform to enterprise customers. This position focuses on building long-lasting customer relationships and requires a strong technical background in cloud technologies, particularly in container orchestration and automation. The role is not sales-oriented but emphasizes customer engagement and collaboration with various teams within Red Hat.
What you will do:
Support enterprise customers in implementing automated and containerized cloud application platform solutions
Learn new technologies quickly, including container orchestration and microservices
Perform technical reviews and proactively identify and prevent issues
Understand customer technical infrastructures and advocate on their behalf
Collaborate with engineering, R&D, product management, and technical support teams...