40 senior key account manager jobs found

Role Overview As a Key Account Manager, you will own and grow a portfolio of around 100+ clients. Your clients are fast-growing scale-ups, SaaS companies, and   established Mid Market to small Enterprise organizations   across sectors including tech, fintech, retail, healthcare, and professional services. This is a   highly commercial and strategic account management role . Your mission is to renew, grow and secure your portfolio by leading   upsell ,   win back , and   expansion   opportunities, while managing complex sales cycles, multi-stakeholder environments, and challenging commercial conversations. You will work in close partnership with a   Customer Success Manager , forming a duo on your portfolio to drive both commercial growth and long-term client success. Scope & Responsibilities As a Key Account Manager, you will be responsible for: Managing and growing a portfolio of around 100+ existing clients Driving  ARR and NRR growth  across...

About the Role As a Customer Success Manager, you will be the   main point of contact for our clients   , playing a key role in ensuring they get the most value from Patrowl. Your mission is simple:   drive customer satisfaction, retention, and growth   . You'll build strong relationships with your clients, support them throughout their journey, and contribute directly to our upsell strategy. What You'll Do You will work closely with clients on the following topics: Customer Relationship & Success Act as the primary point of contact for your clients Build strong, long-term relationships based on trust Customer support during onboarding to ensure a smooth start Provide guidance and share best practices to maximize product adoption Strategic Account Management Build and execute structured   account plans Identify and drive   upsell and cross-sell opportunities Map key stakeholders (CISOs, cybersecurity...

As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and you will join a team of 5 KAMs (Mid-market).You will be in charge of around 100 accounts (existing customers from 100 to 2,500 employees). At 360Learning, the KAM role is 80% sales oriented and your goal is to develop your portfolio and generate growth. But, you will not work alone! Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) are in charge of the client’s project monitoring and execution. Collaborating with these teams will be instrumental to succeed in your upsell actions. We are eager to retain the best talent in our teams, and we will encourage internal moves after 2-3 years of continuous success to build together fulfilling career paths. This KAM Mid-role offers the possibility of moving to a KAM Large position (existing customers from 2,500 to 10,000+ employees). Within 1 month, you will: Become a...

As a   Sales Executive   at   Kolecto   , you will have three   key responsibilities   : Managing the entire sales cycle   : from   in-depth discovery   (needs analysis, identification of customer challenges) to   closing   , with sharp expertise to convince various profiles (independents, micro-enterprises, SMEs, large accounts depending on the team). Closing sales in a short cycle   (one month on average): by directly targeting   decision-makers   (manager, CFO, etc.) and adapting your message to maximize impact and speed of conversion. Ensure rigorous pipeline management : daily   CRM (HubSpot)   updates   , opportunity tracking, accurate reporting, and close collaboration with internal teams to optimize sales performance. You will actively contribute to expanding our customer base and structuring our commercial approach.  🕵️‍♂️ Your profile 🔧 Key Skills Excellent command of complex B2B sales (active listening, framing,...

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by...

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by...

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by...

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Netflix is seeking a Senior Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Senior Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Senior Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service.   Sr. Account Managers will also be responsible for being the first point of escalation for the other Account Managers on their teams.  They will have...

The offer As part of the growth of its LifeSciences activities in the Grenoble region, Pharmacos is looking for   a Senior Business Manager / Business Unit Manager    to strengthen its teams.   Business Managers, true   intrapreneurs   , are the pillars of the Group's development.    What are your daily responsibilities?   🔹  Business Development       You identify and prospect for new clients in the SECTOR sector.  You understand their challenges and propose suitable engineering profiles.  You build a relationship of trust and ensure follow-up and loyalty.  🔹  Recruitment & Management       You play a key role in   identifying and recruiting top talent   , in collaboration with the   Talent Acquisition team   .  You build and lead   your team of consultants    , supporting them in   their career development   .  You provide   personalized support    by taking into account...

Senior Customer Success Manager - Energy & Utilities Paris, Île-de-France Region, FranceEmployees work in a hybrid modeWork 3 days a week from customer site or IFS office Full-time IFS Referral Bonus Code: SH Job Location: Hybrid Company Description IFS is a billion-dollar revenue company with 7,000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s...

MongoDB and Customer Success MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications. Our Customer Success team is the linchpin of the post-sales customer relationship. By combining...

The Mission Backlight is a global media technology company dedicated to improving the entire video content lifecycle, from creation to monetization. Our suite of SaaS solutions empowers creative teams at every stage of production and is trusted by video-forward organizations like Google, Ubisoft, the Atlanta Hawks, and Marvel. As our Senior Customer Success Manager, France, you'll own the success of our high-growth, mid-market customer portfolio in a key European market. You'll serve as a trusted advisor, driving retention, satisfaction, and expansion by ensuring customers maximize value from our solutions. Responsibilities Own the customer journey from onboarding to renewal and expansion. Build consultative relationships with key stakeholders, aligning solutions with strategic goals. Drive proactive, insight-driven engagements to ensure tangible customer value. Monitor account health, preemptively mitigate risk, and identify upsell...

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Docusign Strategic Customer Success Account Manager (CSAM) is a high-impact, multi-faceted position, responsible for owning a portfolio of strategic accounts and renewals in an assigned territory. The Strategic CSAM serves as a customer adoption advisor, driving a return on our customers’...

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main  point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc.  We are looking to speak to candidates who are based in Dublin for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of...

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Please note: This role is based from Dublin and will cover France in different markets. Your mission: You will play a key role as you lead this highly visible and motivated team that achieves individual, team and organizational quotas. Your team is responsible for developing and qualifying revenue opportunities within the France customer...

Disclaimer: Fr- La disponibilité des offres d’emploi publiées sur Sales-Talent.net n’est pas garantie. Certaines annonces peuvent être modifiées, suspendues ou pourvues sans préavis.   En- The availability of job postings published on Sales-Talent.net is not guaranteed. Some listings may be modified, suspended, or filled without prior notice. ----------------------------------------------------------------- Descriptif du poste As a Senior Account Executive, you are responsible for driving EasyPicky’s commercial development within your territory (geographical area to be defined). Your role combines pure acquisition (around 80% of your time) and the development of existing accounts (mid-market / small high-potential accounts). Your main responsibilities: Develop and execute a commercial strategy for your target accounts Manage the entire long sales cycle (up to 12 months): qualification,...

We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. By embracing our diverse experiences and views, we are better positioned to deliver results, create innovations that matter, and thrive in today’s changing world. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. You will own and develop your designated customers, pro-actively prospecting, driving sales and supporting sales processes. You will be responsible for developing your region and customer base directly and together with the distribution sales channels, identifying and focusing on high potential existing and new customer development. Job Responsibilities: Account Strategy & Development Define and execute strategic account plans for major customers and research institutions. Identify growth opportunities...

Board of Cyber ​​is a hyper-growth French startup with a mission: to give companies confidence by measuring the cybersecurity performance of their ecosystem.   Board of Cyber ​​develops and markets 4 SaaS Cyber ​​solutions: Security Rating   ®     : our solution for assessing the cyber maturity of an organization (via a continuous and 100% automated rating of its attack surface)     ; AD Rating   ®     : our solution for evaluating the level of an organization's Active Directory (via continuous and 100% automated rating of its Active Directory domains)     ; 365 Rating   ®   : our solution for continuously analyzing your Microsoft 365 environment. TrustHQ   ®     : our cybersecurity governance solution for organizations and management for CISOs. These solutions aim to help businesses and public sector organizations improve their cybersecurity maturity and manage cybersecurity governance. More than 500     clients use our solutions,...

Why We Have This Role Qualtrics is on the lookout for a proactive, collaborative seller that can help us lead and own the strategy for selling Experience Management (XM) SaaS within the largest accounts in France. We’re helping the world’s leading companies improve experiences. Our solutions allow our clients to have a 360° view of the entire experience enabling them to uncover what matters most to clients and employees with the ability to take action in real time. In the Enterprise Sales role, you will be working with accounts in the region with an overarching objective to drive company revenue growth through net new customer acquisition and expansion in our current customer base. This person will work collaboratively to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our clients. How You’ll Find Success Relationship Building: Master stakeholder mapping to cultivate relationships with multiple contacts within an...

You will be part of the Success department, made up of nearly 40 people, whose mission is to support our clients in the adoption and maximum value of the Partoo platform. Your team, the CSM Key Accounts, is a business unit in its own right. It manages Partoo's strategic accounts, those with an ARR exceeding 55,000 euros, with tight portfolios (approximately 15 accounts per CSM) and challenges related to C-level relationships, complex deployments, and long-term growth. You will report directly to Caroline, our Customer Success Team Manager. You will work closely with the Sales (AE), Care, Product teams and local teams internationally. MISSIONS   🔥 Portfolio management and retention Managing a portfolio of approximately 15 key accounts (averaging over €1M in ARR), including multi-country and multi-brand accounts Develop proactive retention and churn prevention strategies by anticipating risks and implementing concrete action plans....