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28 enterprise customer success manager jobs found

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Navan
Jun 05, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Enterprise Customer Success Manager)
As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program. This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance. What You'll Do: Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution Manage complex integration cycles, relationship, with each Enterprise customers; developing key relationships and executing within customer...
Akeneo
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager (Italian-Speaker)
Akeneo Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager About Akeneo Akeneo is the leading AI-powered Product Data Platform, helping brands, manufacturers, distributors, and retailers unify product data and pricing to deliver better product experiences, smarter business decisions, and sustainable growth in an AI-driven commerce environment. At Akeneo, employees thrive in a collaborative, innovative, and flexible work environment where ideas and expertise make an impact from day one. The company promotes professional growth, work-life balance, and meaningful relationships across teams. Position: Enterprise Customer Success Manager Role Overview The Enterprise Customer Success Manager plays a strategic role within Akeneo's Customer Experience organization, ensuring that enterprise customers achieve their business objectives and maximize value from Akeneo's products and services. You will manage a portfolio of strategic accounts, guiding customers from implementation through...
Navan
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager Industry: Travel Technology / SaaS Role Overview As an Enterprise Customer Success Manager , you will serve as a trusted advisor to strategic enterprise customers, ensuring they achieve maximum value from the platform throughout their entire customer lifecycle. You will be responsible for onboarding, implementation, adoption, retention, executive stakeholder management, and long-term customer success. Working closely with customer executives, including C-suite stakeholders, you will drive strategic alignment, business outcomes, and customer satisfaction while collaborating internally with Sales, Product, Engineering, Marketing, Support, and Finance teams. This role combines: Enterprise Customer Success Strategic Account Management Executive Relationship Management Customer Adoption Retention & Growth Project Management Key Responsibilities Enterprise...
Tomorro
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Enterprise
Tomorro Hybrid (Paris Île-de-France France)
Vous avez partagé un grand nombre d'offres (Business Development, Customer Success, Enterprise CSM, Sales Manager, etc.) dans des secteurs variés : fintech, SaaS, legaltech, foodtech, mobilité, IA, cloud et hospitality. Je peux vous aider de plusieurs façons : Classer les offres par pertinence pour votre profil (du meilleur au moins bon). Identifier celles qui maximisent vos chances d'obtenir un entretien. Comparer les salaires, l'évolution de carrière et la stabilité des entreprises. Sélectionner les meilleures opportunités pour Paris, Londres ou en remote. Adapter votre CV à ces postes. Préparer des lettres de motivation ou messages LinkedIn ciblés. Évaluer votre adéquation (%) avec chaque poste. Dites-moi simplement : votre expérience (années, secteur, poste actuel),...
UiPath
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager – Enterprise Transformation Programs
UiPath Remote (Paris Île-de-France France)
Senior Customer Success Manager – Enterprise Transformation Company: UiPath Industry: Enterprise Software / Automation / AI Languages: French & English Level: Senior About UiPath UiPath is a global leader in automation and AI-powered enterprise software, helping organizations transform the way they operate through robotic process automation (RPA), intelligent automation, and emerging agentic AI technologies. The company is committed to empowering organizations to achieve greater efficiency, innovation, and business value through automation at scale. Role Overview UiPath is seeking a Senior Customer Success Manager who can operate as a strategic transformation leader rather than a traditional customer success professional. In this role, you will serve as a trusted advisor to one of UiPath's largest enterprise customers, helping define, drive, and accelerate their automation and digital transformation journey. You will partner closely...
Delinea
Jun 26, 2026
-Permanent/CDI
Customer Success Manager (French Speaking)
Delinea Remote (France)
🔐 Customer Success Manager (French Speaking) | Delinea About Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle — across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities — including workforce, IT administrators, developers, and machines — assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. ashbyhq The Role The...
Wiremind
Jun 26, 2026
-Permanent/CDI
Customer Success Manager (M/F) Wiremind Cargo
Wiremind Remote (France (Full Remote Europe possible))
Customer Success Manager | Wiremind Cargo Wiremind Cargo is looking for a Customer Success Manager to own post-implementation relationships with enterprise airline customers and build its Customer Success function from the ground up. Reporting to the Chief Commercial Officer, you will manage a portfolio of 4–6 strategic airline accounts , ensuring customer adoption, satisfaction, renewals, and revenue growth. The role includes leading Quarterly Business Reviews (QBRs), developing customer health metrics, improving customer success processes, coordinating smooth handoffs from implementation to ongoing support, and acting as the voice of the customer for Product and Engineering teams. Regular travel (approximately 25–30% ) to customer sites and the Paris headquarters is expected. ( Wiremind ) The ideal candidate has 3–6 years of experience in B2B SaaS Customer Success, Strategic Account Management, or another enterprise customer-facing role. Experience...
Riot
Jun 25, 2026
-Permanent/CDI
Customer Success Manager (CSM) Expansion Mid-Market - Italy
Riot Paris Île-de-France France
Customer Success Manager (Italian Market) – Riot About Riot We're a product-first team on a mission to grow cybersecurity culture. 🔐 Our goal is to instill cybersecurity best practices among employees in a way that is both effective and engaging—so much so that it doesn't feel like work. Think Duolingo for cybersecurity . To achieve this, we've built a platform that makes it easy for organizations to deploy cybersecurity awareness programs. Our solution delivers short, chat-based training courses (around four minutes each) directly to employees. In parallel, the platform simulates phishing attacks in a safe environment, helping teams build resilience against real-world cyber threats. Founded in 2020, Riot has raised $45 million from leading investors, including Y Combinator, Left Lane, Base10, FundersClub, and First Capital. Today, we protect more than 2 million employees across 2,000+ companies worldwide, including Intercom, Deel, and Deezer....
Synthesia
Jun 11, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
Synthesia Hybrid (Paris, Île-de-France, France)
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at...
Wellhub
Jun 11, 2026
-Permanent/CDI
Client Success Senior Manager (ENT)
Wellhub Hybrid (Paris, Île-de-France, France)
Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.  Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a  Client Success Senior Manager  to join our  Client Sales Development  team in  Paris ! Wellhub is officially...
Stripe
Jun 09, 2026
-Permanent/CDI
Customer Success Manager
Stripe Paris, Île-de-France, France
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM...
Stripe
Jun 09, 2026
-Permanent/CDI
Customer Success Manager
Stripe Paris, Île-de-France, France
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM...
Ashby
Jun 25, 2026
-Permanent/CDI
Strategic Customer Success Manager EMEA
Ashby Remote (European Union)
Cette offre chez Ashby est, à mon avis, l'une des plus fortes parmi toutes celles que vous avez partagées jusqu'à présent. Pourquoi elle se démarque 1. Vrai Customer Success Enterprise Contrairement à beaucoup d'offres qui mélangent : support, onboarding, account management, renouvellement, Ashby cherche un véritable Strategic Enterprise CSM . Vous gérez : ~20 clients seulement, plus de 2 M€ d'ARR au total, des comptes complexes, des interlocuteurs multiples. C'est le type de poste que l'on retrouve habituellement chez : Salesforce Workday HubSpot Stripe 2. Une culture Customer Success mature Un détail très important : "For renewal negotiation and upsell we have a remarkable team of Contract Managers." Cela signifie que le CSM...
STATION F
Jun 25, 2026
-Permanent/CDI
CUSTOMER SUCCESS MANAGER SENIOR (H/F)
STATION F Hybrid (Paris Île-de-France France)
Cette offre Diduenjoy – Customer Success Manager est probablement l'une des plus intéressantes parmi toutes celles que vous avez partagées si votre objectif est un poste CSM stratégique avec une forte exposition business. Points forts ✅ Portefeuille premium Clients prestigieux : LVMH, L'Oréal, SMCP, Doctolib. Interlocuteurs CX, CRM, Digital, IT et Produit. Comptes stratégiques entre 30k€ et 100k€ d'ARR. ✅ CSM complet Le poste couvre l'ensemble du cycle : onboarding, adoption, business reviews, renouvellements, upsell, pilotage KPI. C'est beaucoup plus valorisant qu'un rôle de support client ou d'account management classique. ✅ Dimension business Ils recherchent clairement un CSM orienté croissance : détection d'opportunités, négociation, expansion des...
AB Tasty
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Team Leader - France M/F/D
AB Tasty Hybrid (Paris Île-de-France France)
Customer Success Team Leader – Enterprise Accounts (France) About AB Tasty AB Tasty is a global leader in AI-powered experience optimization solutions, helping brands create exceptional digital experiences that drive growth and customer satisfaction. Since 2009, AB Tasty has partnered with more than 1,000 customers, including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris, and LVMH. With over 300 employees across 8 countries and 3 continents, AB Tasty is committed to building the future of the internet through innovation, collaboration, and customer success. Our Core Values Client Satisfaction Impact Going Above and Beyond One Team, One Dream Position: Customer Success Team Leader – France (Enterprise Accounts) Location: Paris, France Contract: Permanent, Full-Time Remote Policy: Up to 2 days remote work per week Reporting to the Head of Customer Success France, you will lead a...
Stripe
Jun 25, 2026
-Permanent/CDI
Customer Success Manager
Stripe Remote (Paris Île-de-France France)
Customer Success Manager (Enterprise) Company: Stripe Location: Hybrid (50% in-office) Compensation: €101,900 – €152,900 OTE + Equity + Benefits About Stripe Stripe is a leading financial infrastructure platform that enables businesses of all sizes—from startups to global enterprises—to accept payments, increase revenue, and accelerate growth. Millions of companies worldwide rely on Stripe's products to power online commerce and financial operations. Stripe's mission is to increase the GDP of the internet by creating economic infrastructure that enables businesses to thrive globally. About the Customer Success Team Customer Success Managers (CSMs) at Stripe own the post-sales relationship with enterprise customers, ensuring they maximize value from their investment in Stripe's platform. The team plays a critical role in: Customer retention Product adoption Revenue expansion Customer...
Klaviyo
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Klaviyo Hybrid (Paris Île-de-France France)
Customer Success Manager (Mid-Market & Enterprise) Company: Klaviyo Location: Hybrid (3 days in office) Region: EMEA About Klaviyo Klaviyo is a leading customer data and marketing automation platform that empowers brands to build stronger relationships with their customers through personalized experiences powered by first-party data. The company helps businesses leverage customer insights across email, SMS, and digital marketing channels, enabling them to drive growth, retention, and revenue through data-driven marketing strategies. Klaviyo fosters an inclusive culture where individuals from diverse backgrounds can thrive, innovate, and contribute to helping customers succeed. Role Overview Klaviyo is seeking an experienced Customer Success Manager (CSM) to support its Mid-Market and Enterprise customers across the EMEA region. This role combines: Customer Success Strategic Account Management Marketing Consulting...
Wiremind
Jun 25, 2026
-Permanent/CDI
Customer Success Manager (M/F) - Paris (Full Remote Europe possible) - Wiremind Cargo
Wiremind Remote (France)
Customer Success Manager (Enterprise SaaS) Company: Wiremind Cargo Location: Paris or London (Preferred) Reporting to: Chief Commercial Officer About Wiremind Since 2014, Wiremind has been transforming the transportation and events industries through a unique combination of UX, software engineering, and artificial intelligence. The company develops innovative solutions for capacity optimization, pricing, forecasting, and revenue management. Wiremind's technologies are trusted by leading organizations including SNCF, United Airlines, Qatar Airways, and Paris Saint-Germain (PSG). Profitable and self-financed since its inception, Wiremind operates a SaaS-driven business model and is composed primarily of engineers, data scientists, and industry experts. About Wiremind Cargo Wiremind Cargo has experienced significant commercial growth over the past 18 months. Its CargoStack and SkyPallet solutions have been adopted by several of the world's largest...
Kong
Jun 25, 2026
-Permanent/CDI
Staff Customer Success Manager
Kong Remote (Neuilly-sur-Seine Île-de-France France)
Customer Success Manager (Technical) Company: Kong About Kong Kong is a leading developer of API and AI connectivity technologies, building the infrastructure that powers the next generation of intelligent and agent-driven applications. Trusted by Fortune 500 enterprises and innovative startups alike, Kong's unified API and AI platform, Kong Konnect , enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. Role Overview As a member of the Customer Success Team , you will serve as the primary post-sales technical contact for Kong customers. You will act as a customer advocate, trusted advisor, and technical partner, helping organizations successfully adopt, implement, and expand their use of Kong products. This role combines: Technical Customer Success Solution Consulting Product Adoption Account Growth Support Technical Relationship...
SoftwareOne
Jun 24, 2026
-Permanent/CDI
Customer Success Manager • Sales
SoftwareOne Hybrid (Paris, Île-de-France, France)
Do you enjoy supporting sales teams and building strong, long‑term relationships with customers?  Do you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact?  Interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?    Practical Information  Location: Paris France | Reports to: Team Lead Delivery Customer Success Manager | Work Arrangement: Hybrid | Visa Requirements: Valid Visa for France | Language Requirements: English and French at a professional level | Learn more: softwareone.com    As our Customer Success Delivery Manager you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers (Major Enterprise Accounts). You will work closely with a collaborative team of Sales Operations Specialists to support...
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