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40 enterprise customer success manager jobs found

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-Customer Success enterprise customer success manager -Hybrid
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Akeneo
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager (Italian-Speaker)
Akeneo Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager About Akeneo Akeneo is the leading AI-powered Product Data Platform, helping brands, manufacturers, distributors, and retailers unify product data and pricing to deliver better product experiences, smarter business decisions, and sustainable growth in an AI-driven commerce environment. At Akeneo, employees thrive in a collaborative, innovative, and flexible work environment where ideas and expertise make an impact from day one. The company promotes professional growth, work-life balance, and meaningful relationships across teams. Position: Enterprise Customer Success Manager Role Overview The Enterprise Customer Success Manager plays a strategic role within Akeneo's Customer Experience organization, ensuring that enterprise customers achieve their business objectives and maximize value from Akeneo's products and services. You will manage a portfolio of strategic accounts, guiding customers from implementation through...
Navan
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager Industry: Travel Technology / SaaS Role Overview As an Enterprise Customer Success Manager , you will serve as a trusted advisor to strategic enterprise customers, ensuring they achieve maximum value from the platform throughout their entire customer lifecycle. You will be responsible for onboarding, implementation, adoption, retention, executive stakeholder management, and long-term customer success. Working closely with customer executives, including C-suite stakeholders, you will drive strategic alignment, business outcomes, and customer satisfaction while collaborating internally with Sales, Product, Engineering, Marketing, Support, and Finance teams. This role combines: Enterprise Customer Success Strategic Account Management Executive Relationship Management Customer Adoption Retention & Growth Project Management Key Responsibilities Enterprise...
Tomorro
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Enterprise
Tomorro Hybrid (Paris Île-de-France France)
Vous avez partagé un grand nombre d'offres (Business Development, Customer Success, Enterprise CSM, Sales Manager, etc.) dans des secteurs variés : fintech, SaaS, legaltech, foodtech, mobilité, IA, cloud et hospitality. Je peux vous aider de plusieurs façons : Classer les offres par pertinence pour votre profil (du meilleur au moins bon). Identifier celles qui maximisent vos chances d'obtenir un entretien. Comparer les salaires, l'évolution de carrière et la stabilité des entreprises. Sélectionner les meilleures opportunités pour Paris, Londres ou en remote. Adapter votre CV à ces postes. Préparer des lettres de motivation ou messages LinkedIn ciblés. Évaluer votre adéquation (%) avec chaque poste. Dites-moi simplement : votre expérience (années, secteur, poste actuel),...
SoftwareOne
Jul 24, 2026
-Permanent/CDI
Customer Success Manager * Sales
SoftwareOne Hybrid (SoftwareOne)
Do you enjoy supporting sales teams and building strong, long‐term relationships with customers? Do you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact? Interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation? Practical Information Location: Paris France | Reports to: Team Lead Delivery Customer Success Manager | Work Arrangement: Hybrid | Visa Requirements: Valid Visa for France | Language Requirements: English and French at a professional level | Learn more: softwareone.com As our Customer Success Delivery Manager you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers (Major Enterprise Accounts). You will work closely with a collaborative team of Sales Operations Specialists to support customer needs, strengthen relationships, and...
SAP
Jul 23, 2026
-Permanent/CDI
Customer Success Manager - SAP Academy for Customer Success - Switzerland (Hybrid)
SAP Hybrid (Kloten, Zurich, Switzerland (Hybrid))
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Who You'll Become The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case...
Basware
Jul 17, 2026
-Permanent/CDI
Customer Success Manager
Basware Hybrid (Paris, Île-de-France, France (Hybrid))
Are you a customer success professional with a passion for building genuine, long-term partnerships with enterprise clients? At Basware, we are looking for a Customer Success Manager who puts customer outcomes at the heart of everything they do - managing a portfolio of enterprise accounts in the French market, acting as a trusted advisor, driving adoption and ensuring our customers succeed. The Basware Customer Success team is a global organisation dedicated to helping customers achieve maximum value from our solutions. As a CSM, you will partner closely with enterprise customers - leading success planning, driving adoption, managing renewals, monitoring account health, and ensuring customers realise a clear return on their Basware investment. You are the customer's primary advocate inside Basware and the primary face of Basware to the customer. , In order to thrive and succeed in this role, we expect you to have: Experience & Background 2-3 years of experience in...
Basware
Jul 12, 2026
-Permanent/CDI
Customer Success Manager
Basware Hybrid (Paris, Île-de-France, France (Hybrid))
Are you a customer success professional with a passion for building genuine, long-term partnerships with enterprise clients? At Basware, we are looking for a Customer Success Manager who puts customer outcomes at the heart of everything they do - managing a portfolio of enterprise accounts in the French market, acting as a trusted advisor, driving adoption and ensuring our customers succeed. The Basware Customer Success team is a global organisation dedicated to helping customers achieve maximum value from our solutions. As a CSM, you will partner closely with enterprise customers - leading success planning, driving adoption, managing renewals, monitoring account health, and ensuring customers realise a clear return on their Basware investment. You are the customer's primary advocate inside Basware and the primary face of Basware to the customer. , In order to thrive and succeed in this role, we expect you to have: Experience & Background 2-3 years of experience in...
Alan
Jul 12, 2026
-Permanent/CDI
Senior Customer Success Manager - France 🇫🇷
Alan Hybrid (Paris, Île-de-France, France (Hybrid))
Health can't wait. Not for symptoms to get worse. Not for a six‐month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's...
Equinix
Jul 12, 2026
-Permanent/CDI
Senior Manager, Customer Success - Networks
Equinix Hybrid (Paris, Île-de-France, France (Hybrid))
Who are we? Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary The Senior Manager, Enterprise & Commercial Customer Success Management (CSM Networks) leads a team of Customer Success Managers to deliver sustained revenue growth, customer retention, and expansion across a defined portfolio of enterprise and commercial customers. This role is the primary people leader responsible for...
Alan
Jul 10, 2026
-Permanent/CDI
Senior Customer Success Manager - France 🇫🇷
Alan Hybrid (Paris, Île-de-France, France)
Health can't wait. Not for symptoms to get worse. Not for a six‐month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's...
BlackLine
Jul 06, 2026
-Permanent/CDI
Senior Customer Success Manager
BlackLine Hybrid (Paris, Île-de-France, France (Hybrid))
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at...
Synthesia
Jul 06, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
Synthesia Hybrid (Paris, Île-de-France, France (Hybrid))
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and...
AB Tasty
Jul 06, 2026
-Permanent/CDI
Senior Customer Success Manager - France m/f/d
AB Tasty Hybrid (Paris, Île-de-France, France (Hybrid))
Who We Are Ready to shape the future of digital optimization as part of a global leader in AI-powered experience solutions? AB Tasty recently joined forces with VWO to create one of the most comprehensive and innovative digital experimentation and experience optimization platforms in the market. Together, we empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer journey. Since 2009, AB Tasty has partnered with 1000+ global brands including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris, and LVMH. With a strong international presence across Europe, North America, and APAC, and a global team of 400+ talents across the AB Tasty and VWO ecosystem, we are building the future of digital optimization-powered by AI, experimentation, personalization, and data. Our mission is simple: help brands grow by creating meaningful user experiences that drive business performance. Joining us means stepping into a dynamic,...
Peripass
Jul 06, 2026
-Permanent/CDI
Customer Success Manager France
Peripass Hybrid (Paris, Île-de-France, France (Hybrid))
Are you passionate about building lasting relationships and ensuring customers achieve exceptional results? Do you thrive on driving value for clients while contributing to the success of a fast-growing scale-up that's transforming the logistics industry? If so, we have the perfect opportunity for you! Logistics? Maybe not what you dreamed of as a kid. But building a fast-growing international SaaS scale-up that's transforming how some of the world's largest industrial companies operate? That's a different story. Peripass is a tech company at heart. We build software that digitises and automates complex logistics environments for companies like Bridgestone, Alpro and Arcelor Mittal. These companies have hundreds of trucks (un)loading every month, and our SaaS platform helps them orchestrate that whole process. Peripass is a high-impact SaaS platform used in international enterprise environments. As our Customer Success Manager Benelux, you will play a key role in the entire...
Scality
Jul 06, 2026
-Permanent/CDI
Customer Success Manager
Scality Hybrid (Paris, Île-de-France, France (Hybrid))
Department: CS Reporting to: VP CS EMEA & APAC TYPE : FULL TIME - HYBRID ( Regular travel to customer sites) Location: FR Experience: 3 to 6 years About Scality Scality solves organisations' biggest data storage challenges: growth, security, performance, and cost. Designed for end-to-end cyber resilience, only Scality S3 object storage with CORE5 safeguards data at every level of the system, from API to architecture. Its patented MultiScale Architecture enables limitless, independent scalability in all critical dimensions to meet the unpredictable demands of modern workloads. The world's most discerning companies depend on Scality to accelerate high-performance AI initiatives, optimize cloud deployments, and defend their data with confidence. Recognized as a leader by Gartner, Scality software is reliable, secure, and sustainable. Follow us on LinkedIn. Visit www.scality.com and our blog. About The Role This is not a support role: it is a strategic, revenue-driving...
BlackLine
Jul 02, 2026
-Permanent/CDI
Senior Customer Success Manager
BlackLine Hybrid (Paris, Île-de-France, France)
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at...
SVP
Jul 02, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
SVP Hybrid (Paris, Île-de-France, France)
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and...
Pigment
Jul 01, 2026
-Permanent/CDI
Customer Success Manager
Pigment Hybrid (Paris, Île-de-France, France)
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic QuadrantTM for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at...
STATION F
Jun 25, 2026
-Permanent/CDI
CUSTOMER SUCCESS MANAGER SENIOR (H/F)
STATION F Hybrid (Paris Île-de-France France)
Cette offre Diduenjoy – Customer Success Manager est probablement l'une des plus intéressantes parmi toutes celles que vous avez partagées si votre objectif est un poste CSM stratégique avec une forte exposition business. Points forts ✅ Portefeuille premium Clients prestigieux : LVMH, L'Oréal, SMCP, Doctolib. Interlocuteurs CX, CRM, Digital, IT et Produit. Comptes stratégiques entre 30k€ et 100k€ d'ARR. ✅ CSM complet Le poste couvre l'ensemble du cycle : onboarding, adoption, business reviews, renouvellements, upsell, pilotage KPI. C'est beaucoup plus valorisant qu'un rôle de support client ou d'account management classique. ✅ Dimension business Ils recherchent clairement un CSM orienté croissance : détection d'opportunités, négociation, expansion des...
AB Tasty
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Team Leader - France M/F/D
AB Tasty Hybrid (Paris Île-de-France France)
Customer Success Team Leader – Enterprise Accounts (France) About AB Tasty AB Tasty is a global leader in AI-powered experience optimization solutions, helping brands create exceptional digital experiences that drive growth and customer satisfaction. Since 2009, AB Tasty has partnered with more than 1,000 customers, including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris, and LVMH. With over 300 employees across 8 countries and 3 continents, AB Tasty is committed to building the future of the internet through innovation, collaboration, and customer success. Our Core Values Client Satisfaction Impact Going Above and Beyond One Team, One Dream Position: Customer Success Team Leader – France (Enterprise Accounts) Location: Paris, France Contract: Permanent, Full-Time Remote Policy: Up to 2 days remote work per week Reporting to the Head of Customer Success France, you will lead a...
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