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16 expert opportunity jobs found

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-Customer Success expert opportunity
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Ethos
Jul 12, 2026
-Permanent/CDI
Expert Opportunity - Customer Success Manager (Enterprise)
Ethos Remote (European Union (Remote))
About This Opportunity We're working with a leading foundational AI lab to find experienced enterprise customer success managers who can help train their latest language model on professional presentation and slide deck tasks. We're looking for CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations. Compensation: $70/hour Commitment: Flexible, 5-20 hours per week (or more if desired) Location: Fully remote, work on your own schedule Start date: ASAP Qualifications 4+ years in enterprise customer success at a top company Track record of building and delivering executive business reviews Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to...
Alan
Jul 12, 2026
-Permanent/CDI
Senior Customer Success Manager - France 🇫🇷
Alan Hybrid (Paris, Île-de-France, France (Hybrid))
Health can't wait. Not for symptoms to get worse. Not for a six‐month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's...
Alan
Jul 10, 2026
-Permanent/CDI
Senior Customer Success Manager - France 🇫🇷
Alan Hybrid (Paris, Île-de-France, France)
Health can't wait. Not for symptoms to get worse. Not for a six‐month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's...
BlackLine
Jul 06, 2026
-Permanent/CDI
Senior Customer Success Manager
BlackLine Hybrid (Paris, Île-de-France, France (Hybrid))
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at...
Harvey
Jul 06, 2026
-Permanent/CDI
Customer Success Manager, Mid-Market, France
Harvey Paris, Île-de-France, France (On-site)
Why Harvey At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never...
Guidewire Software
Jul 06, 2026
-Permanent/CDI
Customer Success Senior Manager
Guidewire Software Remote (Paris, Île-de-France, France (Remote))
Summary The Customer Success team within Guidewire is a team focused on helping our customers maximize the value of their Guidewire investment. Job Description Customer Success Senior Manager The Customer Success Manager is accountable for continuity and successful execution of all stages of the customer journey. We expect that our customers will see their Success Manager as a trusted advisor and true partner - encouraging customer teams to adopt best practices, advocating for their needs back to other Guidewire teams, and helping to find new ways to derive value from their Guidewire investment. The end goal is a set of satisfied customers that make daily use of the platform, that renew their subscriptions, and are eager to expand the footprint of the Guidewire solutions within their organization. Responsibilities Ensure Guidewire customers continuously achieve the maximum value from their Guidewire investment Consistently engage with customers fostering knowledge of the...
BlackLine
Jul 02, 2026
-Permanent/CDI
Senior Customer Success Manager
BlackLine Hybrid (Paris, Île-de-France, France)
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at...
Ashby
Jun 29, 2026
-Permanent/CDI
Strategic Customer Success Manager, EMEA
Ashby Remote
About This RoleHi I'm Loren the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep consultative partnerships within the Enterprise space.Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer experience across the Enterprise Segment. We're thrilled to be hiring our next CSM in EMEA as we continue to grow the team.In this role you'll partner with Ashby's largest and most complex customers focusing on driving product adoption customer health and long-term value. You'll help shape how we support a diverse set of enterprise customers from high-growth teams to public companies.Ashby is powerful and highly configurable requiring depth of understanding. You'll develop strong product and domain expertise to help customers apply Ashby within their hiring workflows and achieve hiring excellence.Role RequirementsYou have a strong track record of customer success experience in B2B SaaS at least five years...
Kyriba
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Kyriba Hybrid (Paris Île-de-France France)
🔷 Kyriba — Customer Success Manager, EMEA (France) La Défense, Paris · Hybrid (2x/week) · Fintech / SaaS Salary: €74,320 – €93,940 + Variable + LTI About Kyriba Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, risk management and working capital solutions. Kyriba serves 3,000+ customers worldwide, managing $15 trillion in payments annually . Your Mission As a Customer Success Manager, you'll be the strategic partner for finance leaders across your book of business. You'll drive adoption, retention and growth across a portfolio of complex accounts in France (and select EMEA markets), building deep executive relationships and delivering measurable business outcomes. How You'll Contribute Portfolio Management & Value Delivery Drive adoption of Kyriba's full solution suite to maximize customer value realization Establish success...
Zycus
Jul 12, 2026
-Permanent/CDI
Customer Success Manager
Zycus Remote (European Union (Remote))
We are seeking an experienced Customer Value Manager enhance our customer success initiatives. The ideal candidate should have a strong background in Source-to-Pay (S2P) and procurement domain. Candidates are working as Solution Architect OR Solutions Consultant OR Implementation Consultants Or Customer Advisor Or Procurement Manager OR Procurement Advisor OR Procurement COE to join our Customer Value Management (CVM) team who will bring together solution expertise with customer success and value delivery. The role is ideal for seasoned Solution experts in Procurement (S2P/P2P) who want to leverage their design, consulting, and advisory experience to drive measurable business outcomes for customers post-implementation. As a CVM, you will use your deep expertise in Source-to-Pay, Procure-to-Pay and Procurement Transformation to design value roadmaps, optimize procurement platforms, and ensure customers maximize ROI. You will act as a strategic advisor to clients-providing thought...
Synthesia
Jul 06, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
Synthesia Hybrid (Paris, Île-de-France, France (Hybrid))
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and...
Canonical
Jul 06, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Canonical Remote (EMEA (Remote))
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts....
Insider One
Jul 06, 2026
-Permanent/CDI
Customer Success Manager - France
Insider One Hybrid (Paris, Île-de-France, France (Hybrid))
Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About Us Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors,...
Canonical
Jul 06, 2026
-Permanent/CDI
Graduate Customer Success Manager
Canonical Remote (EMEA (Remote))
The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer's objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications. This role is a first step in the CSM organisation. Although you will primarily focus on the...
SVP
Jul 02, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
SVP Hybrid (Paris, Île-de-France, France)
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and...
Wiremind
Jun 25, 2026
-Permanent/CDI
Customer Success Manager (M/F) - Paris (Full Remote Europe possible) - Wiremind Cargo
Wiremind Remote (France)
Customer Success Manager (Enterprise SaaS) Company: Wiremind Cargo Location: Paris or London (Preferred) Reporting to: Chief Commercial Officer About Wiremind Since 2014, Wiremind has been transforming the transportation and events industries through a unique combination of UX, software engineering, and artificial intelligence. The company develops innovative solutions for capacity optimization, pricing, forecasting, and revenue management. Wiremind's technologies are trusted by leading organizations including SNCF, United Airlines, Qatar Airways, and Paris Saint-Germain (PSG). Profitable and self-financed since its inception, Wiremind operates a SaaS-driven business model and is composed primarily of engineers, data scientists, and industry experts. About Wiremind Cargo Wiremind Cargo has experienced significant commercial growth over the past 18 months. Its CargoStack and SkyPallet solutions have been adopted by several of the world's largest...
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