37 saas jobs found

About the job Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the...

As a Customer Success Manager (CSM) for the French market, you will own a portfolio of customers and be responsible for driving product adoption, customer satisfaction, and retention. You will act as a trusted advisor to your customers, helping them achieve tangible outcomes from Tellent’s products and supporting their broader HR strategy. This role requires a strong balance between high-touch relationship management and scaled, data-driven initiatives. You will work hands-on with customers while also contributing to programs and campaigns that allow us to deliver value efficiently across a large portfolio. This is a high-impact role in a fast-growing SaaS scale-up, where your work directly influences churn, GRR, and long-term customer success. About the team The Customer Experience team currently consists of 7 team members. The team’s mission is to evolve into a proactive, data-driven Customer Success organization that drives product adoption, increases...

🌱 About us Greenly was founded in 2019 by   Alexis ,   Matthieu   and   Arnaud   with one mission:   make carbon management as essential as financial management . Today, we are a   global leader in carbon accounting , proudly   B-Corp certified   and part of the   French Tech 120 . Our climate suite combines smart data collection with intuitive automation, helping companies measure, reduce, and report their emissions with ease — supported at every step by our in-house climate experts. 💚 More than   3,500 companies in 20+ countries   use Greenly to manage their climate strategy: from carbon assessments and life-cycle analyses to SBTi trajectories and compliance with CSRD and CBAM. We are now a team of   200+ people from 40+ nationalities , based in Paris, London, Barcelona, and New York. 🌎 To date, we’ve tracked over 200 million tons of CO₂ through our platform. Our next milestone: 10,000 clients and   one billion tons of CO2 under management . 🌱 Our...

About the job STRONG NETWORK. STRONG TEAM. Become part of one of Europe's leading networks for checkout and digital marketing services. More than 3,000 European partner shops trust our high-quality e-commerce solutions to enhance their business. How? By innovatively integrating artificial intelligence into online marketing. Now it's your turn: Enrich our teams with your ideas, energy, and personality. YOUR RESPONSIBILITIES As a Customer Success Manager (m/f/d) you represent Sovendus to our top-selling e-commerce partners in France. You will work in a team with your account management and sales colleagues in France as well as in Germany and will be responsible for the comprehensive support and further development of your e-commerce partners throughout the entire partner lifecycle. You will continuously analyze the performance of your partners and implement optimization measures on your own responsibility. With your expertise in upselling and...

About the job Startup tech B2B, créée récemment, déjà en production, qui développe une plateforme de lead generation basée sur des signaux d’intention.   L’objectif : aider les équipes Sales & Marketing à transformer des signaux business en warm leads activables, avec une approche très data-driven et inspirée des meilleurs standards US, adaptée au marché européen.   Le rôle : Nous recrutons un(e) Founding CSM – Growth & RevOps, un poste clé au cœur du business. Ce n’est pas un rôle de support client : C’est un rôle très transverse, à la croisée du Customer Success, du Growth et du RevOps, avec un fort niveau d’ownership.   Tu rejoins l’équipe très tôt et participes directement à la structuration du go-to-market.   Tes missions : Customer Success (≈ 90 %) Prendre les clients par la main, de l’onboarding à l’activation Comprendre les enjeux Sales / Marketing / RevOps de chaque client Configurer l’outil (setup rapide...

About us: XBO is a fast-growing crypto and fintech platform, reshaping how users interact with digital assets and financial services. Based in Limassol, we’re driven by innovation and dedicated to building a dynamic and efficient business. About the Role:  Location:  Europe / UAE (Remote or Hybrid) Duties Manage VIP and strategic accounts Own retention, expansion, and revenue growth of assigned portfolio Act as trusted advisor to senior client stakeholders Identify and execute upsell and cross-sell opportunities Lead quarterly business reviews (QBRs) Coordinate complex internal resources for VIP clients Act as escalation owner for high-impact issues Contribute to Client Success playbooks and best practices Requirements 5+ years experience managing enterprise or VIP accounts Strong commercial and relationship-management skills Background in fintech, payments, or regulated environments Proven experience driving net revenue retention...

About us: XBO is a fast-growing crypto and fintech platform, reshaping how users interact with digital assets and financial services. Based in Limassol, we’re driven by innovation and dedicated to building a dynamic and efficient business. About the Role:  Location:  Europe / UAE (Remote or Hybrid) Duties Own client relationships post-onboarding Drive product adoption and ongoing usage Monitor client activity, volumes, and engagement Act as first point of contact for operational and commercial matters Proactively manage retention risks Coordinate internally to resolve issues efficiently Maintain accurate account notes and client health indicators Support upsell and expansion opportunities Requirements 2–5 years experience in client success, account management, or operations Experience with B2B fintech, payments, or SaaS clients preferred Strong communication and stakeholder management skills Highly organised and detail-oriented...

Descriptif du poste Fort de 20 années d’expérience, Praxedo s’impose aujourd’hui comme le leader français de la gestion d’interventions en mode SaaS. Avec plus de 32M€ de chiffre d’affaires et plus de 180 collaborateurs, l’entreprise continue sa forte croissance en poursuivant une stratégie de long terme. En tant que Customer Success Manager Grands Comptes, vous êtes le partenaire stratégique d’un portefeuille clients. Votre mission : transformer leur gestion d’intervention en un levier de performance mesurable et pérenne. En binôme avec l’équipe Sales, vous alliez vision business et expertise technico-fonctionnelle pour : maximiser l’adoption et l’utilisation optimale de la solution, identifier les leviers de performance et opportunités d’évolution, accompagner l’intégration et l’exploitation des fonctionnalités, garantir la satisfaction et la fidélisation à long terme. Votre objectif : Devenir le référent de confiance qui garantit une...

About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace. Job Summary: Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be In-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, support & delivery performance. Essential Duties and Responsibilities:...

Hello, we're MakiPeople 👋 MakiPeople is solving one of the biggest problems in HR: recruitment. In 2024, Maki has experienced extraordinary growth of 300%,   transforming hiring for industry leaders   like H&M, BNP Paribas, PWC, Deloitte, Capgemini, FIFA, Clarins and many others, achieving 80% automation of screening and interviews, 3x faster time-to-hire and 20% lower turnover. Beginning 2025, we were thrilled to announce we raised a $28.6M Series A to   revolutionize HR with conversational AI agents . Led by Blossom Capital, with participation from DST Global and existing investors Frst, GFC, and Picus Capital, this funding will fuel our geographical expansion and our product development. Our mission is to   give human resources more-than-human powers , as we believe the future lies in a powerful mix of human ingenuity and AI-driven intelligence. Our agents don’t just assist—they do the work , enabling teams to focus on strategic priorities, unlock...

Description Commencez votre carrière chez Meltwater en tant que  Customer Success Manager   où chaque jour est une nouvelle occasion de faire briller nos précieux clients ! Nous sommes à la recherche de personnes dynamiques et motivées pour rejoindre notre équipe et jouer un rôle clé dans la création d'expériences mémorables. En tant que Customer Success Manager, vous allez booster l’adoption de nos produits, mettre en place des stratégies pour pallier aux risques et animer des sessions de formation pour nos utilisateurs. Chez Meltwater, on ne propose pas juste un job, mais un véritable tremplin pour votre croissance personnelle et professionnelle. Plongez dans un environnement qui valorise vos talents, encourage le mentorat et prône un leadership inclusif. Vous collaborerez avec des Account Managers expérimentés ainsi que des leaders qui s'engagent à soutenir votre parcours. Rejoignez notre équipe et devenez membre d’une communauté diverse qui célèbre vos talents...

About the job Et si vous accompagniez une profession en pleine évolution ?   ECMA , rattachée au Conseil National de l’Ordre des Experts-Comptables, est chargée de commercialiser et de distribuer des outils facilitant l’exercice de la profession et son rôle d’expertise comptable.   Leader sur le marché, nous adressons des enjeux stratégiques pour l’économie en général, accompagnons au quotidien les cabinets d’expertise comptable dans leur transformation digitale et sommes en évolution permanente. A ce titre, nous développons continuellement de nouvelles offres.   Nos plateformes de digitalisation : - jedeclare.com - jesignexpert.com - jefacture.com - conformexpert.com - jedataviz.com Vous trouverez toutes les informations nécessaires sur notre site internet https://ecma-solutions.com/   Notre Direction commerciale dédiée à la facturation électronique recherche 1 Customer Success Manager...

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.   AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.   BUSINESS NETWORK Our Business Network Cloud division is a globally leading B2B solution that powers the world’s largest business network in the Cloud, enabling over 20 billion digital commerce transactions per year. We provide innovative B2B integration solutions that securely...

YOOBIC  is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Boots, Lidl, Vans, Lacoste, and Peloton, YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. This is a high impact role at the center of customer value. As a Senior Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for...

We're looking for a Senior Customer Success to join our team! You will play a key role in our land & expend strategy. Your main objective will be to build and strengthen relationships with our clients and secure strong sponsorship to sustain the business. You’ll be the orchestrator of the customer journey, coordinating the various day-to-day use cases. MISSIONS Ensure the ROI :   Work closely with key accounts to define clear business objectives, timelines, priorities, and metrics of success. Your ability to forge strong relationships will be critical in guiding our clients towards their goals. Be the trusted advisor in SaaS Governance:   Organize and lead a community of customers through sharing success stories, gathering feedback, and fostering peer engagement. Your insights will shape our approach to customer success. Be the main contact of the partnership:   Ensure robust sponsorship across diverse stakeholders, including CTOs, Architects,...

Le pôle Client Services chez Epsor La mission du pôle Clients Services est de délivrer la proposition de valeur d'Epsor en garantissant un haut niveau de satisfaction à l'ensemble de nos utilisateurs BtoB (nos entreprises clientes) et BtoC (les salariés de nos entreprises clientes). Le pôle compte une trentaine de personnes organisée en 5 équipes : L'Onboarding   qui gère l’ensemble des tâches liées à l’arrivée des nouveaux clients entreprises grands comptes chez Epsor Le Customer success   qui accompagne nos clients grands comptes dans la valorisation de leur dispositif d'épargne salariale et retraite, et qui assure un niveau de relation élevé avec ces clients stratégiques Le Customer support   qui gère l'onboarding des nouveaux clients entreprises ETI et PME ainsi que l’ensemble des demandes courantes de tous nos clients entreprises (grands comptes, ETI et PME) Le Customer Care   qui conseille et accompagne nos épargnants (salariés des...

À propos de   Compétences & Métiers Compétences et Métiers   est un   organisme de formation spécialisé dans le bilan de compétences et l’accompagnement des parcours professionnels . Acteur reconnu du secteur, nous accompagnons aujourd’hui   plus de 1 500 bénéficiaires   dans la réalisation de leur bilan de compétences, en présentiel et à distance, au sein d’un cadre méthodologique exigeant et conforme aux standards qualité. L’organisme connaît une   croissance accélérée , portée par un   projet ambitieux en pleine structuration , visant à repenser les dispositifs d’accompagnement et de formation professionnelle grâce à des approches innovantes, digitales et humaines. Située   au cœur de Paris , Compétences et Métiers s’appuie sur les   meilleurs outils digitaux du marché   (CRM HubSpot, téléphonie Ringover, plateformes e-learning, outils d’analyse et solutions intégrant l’intelligence artificielle) afin d’offrir une expérience fluide, performante et...

About the job Responsable Support & Onboarding Clients (Freelance)   Remote   Statut : Prestataire indépendant   Rémunération : forfait 1500 à 1800 € HT / mois selon expérience   À propos d’Oscar AI Solutions   Oscar AI Solutions est une startup spécialisée dans l’automatisation du SEO et de la production de contenus grâce à l’intelligence artificielle. Nous accompagnons des entrepreneurs, PME et agences dans la mise en place de stratégies SEO performantes, scalables et automatisées. Dans un contexte de forte croissance, nous cherchons une personne clé pour devenir le point de contact principal de nos clients.   Tes missions   Tu seras au cœur de la relation client, avec un rôle hybride entre support et onboarding.   Support client   Répondre aux demandes clients (mail, tickets, messages) Diagnostiquer les problèmes liés aux connexions CMS (WordPress, Shopify, etc.) Suivre les demandes...

Who we are  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.   Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if...

Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes...