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66 senior customer success manager jobs found

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Kyriba
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Kyriba Hybrid (Paris Île-de-France France)
🔷 Kyriba — Customer Success Manager, EMEA (France) La Défense, Paris · Hybrid (2x/week) · Fintech / SaaS Salary: €74,320 – €93,940 + Variable + LTI About Kyriba Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, risk management and working capital solutions. Kyriba serves 3,000+ customers worldwide, managing $15 trillion in payments annually . Your Mission As a Customer Success Manager, you'll be the strategic partner for finance leaders across your book of business. You'll drive adoption, retention and growth across a portfolio of complex accounts in France (and select EMEA markets), building deep executive relationships and delivering measurable business outcomes. How You'll Contribute Portfolio Management & Value Delivery Drive adoption of Kyriba's full solution suite to maximize customer value realization Establish success...
Algolia
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Algolia Hybrid (Paris Île-de-France France)
Customer Success Manager Company Overview At Algolia, we are proud to be a pioneer and market leader in AI-powered Search, helping more than 17,000 businesses deliver fast, predictive search and discovery experiences at internet scale. Every week, Algolia powers over 30 billion search requests—more than four times the combined volume of Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo. Backed by $150 million in Series D funding and valued at $2.25 billion, Algolia continues to invest in its market-leading platform and serves renowned customers including Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. Position: Customer Success Manager We are looking for a passionate and customer-focused Customer Success Manager to join our growing team. You will act as a trusted advisor to customers, helping them maximize value from Algolia’s solutions, increase adoption, reduce churn, and identify growth opportunities. You will work closely with Account...
Klaviyo
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Klaviyo Hybrid (Paris Île-de-France France)
Customer Success Manager (Mid-Market & Enterprise) Company: Klaviyo Location: Hybrid (3 days in office) Region: EMEA About Klaviyo Klaviyo is a leading customer data and marketing automation platform that empowers brands to build stronger relationships with their customers through personalized experiences powered by first-party data. The company helps businesses leverage customer insights across email, SMS, and digital marketing channels, enabling them to drive growth, retention, and revenue through data-driven marketing strategies. Klaviyo fosters an inclusive culture where individuals from diverse backgrounds can thrive, innovate, and contribute to helping customers succeed. Role Overview Klaviyo is seeking an experienced Customer Success Manager (CSM) to support its Mid-Market and Enterprise customers across the EMEA region. This role combines: Customer Success Strategic Account Management Marketing Consulting...
Hopae
Jun 17, 2026
-Permanent/CDI
Senior Customer Success Manager - Implementation & Onboarding Lead
Hopae Hybrid (Paris, Île-de-France, France)
🌍  About Hopae At  Hopae , we're building the world's most trusted digital identity platform — private, secure, and built for real life. We believe identity should be in your control — not locked behind outdated systems or centralized gatekeepers. Our product, Hopae Connect, lets businesses verify real people across borders through a single API — no need to build country-by-country integrations themselves. Our technology powers instant, privacy-first verification across fintech, credentials, supply chain, and gaming — for IDV providers, e-signature platforms, and enterprises who need identity to just work, everywhere. Backed by top global investors, Hopae operates across  Seoul, Paris, Luxembourg, and San Francisco , bringing together exceptional talent from over 10 nationalities. We move fast, think globally, and build products that define the future of identity.   💡 Why You’ll Love It Here Global DNA:...
STATION F
Jun 25, 2026
-Permanent/CDI
CUSTOMER SUCCESS MANAGER SENIOR (H/F)
STATION F Hybrid (Paris Île-de-France France)
Cette offre Diduenjoy – Customer Success Manager est probablement l'une des plus intéressantes parmi toutes celles que vous avez partagées si votre objectif est un poste CSM stratégique avec une forte exposition business. Points forts ✅ Portefeuille premium Clients prestigieux : LVMH, L'Oréal, SMCP, Doctolib. Interlocuteurs CX, CRM, Digital, IT et Produit. Comptes stratégiques entre 30k€ et 100k€ d'ARR. ✅ CSM complet Le poste couvre l'ensemble du cycle : onboarding, adoption, business reviews, renouvellements, upsell, pilotage KPI. C'est beaucoup plus valorisant qu'un rôle de support client ou d'account management classique. ✅ Dimension business Ils recherchent clairement un CSM orienté croissance : détection d'opportunités, négociation, expansion des...
Beamy
Jun 23, 2026
-Permanent/CDI
Senior Customer Success / Account Manager
Beamy Hybrid (Paris, Île-de-France, France)
We're looking for a Senior Customer Success to join our team! You will play a key role in our land & expend strategy. Your main objective will be to build and strengthen relationships with our clients and secure strong sponsorship to sustain the business. You’ll be the orchestrator of the customer journey, coordinating the various day-to-day use cases MISSIONS Ensure the ROI : Work closely with key accounts to define clear business objectives, timelines, priorities, and metrics of success. Your ability to forge strong relationships will be critical in guiding our clients towards their goals. Be the trusted advisor in SaaS Governance: Organize and lead a community of customers through sharing success stories, gathering feedback, and fostering peer engagement. Your insights will shape our approach to customer success. Be the main contact of the partnership: Ensure robust sponsorship across diverse stakeholders, including CTOs, Architects,...
Aircall
Jun 27, 2026
-Permanent/CDI
Account Manager
Aircall Hybrid (Paris Île-de-France France)
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors...
Hublo
Jun 27, 2026
-Permanent/CDI
Senior Account Executive Enterprise (x/f/m)
Hublo Hybrid (Paris Île-de-France France)
At Hublo, we believe that a healthy society relies on safeguarding professional vocations. That is why, every day, we reconcile individual aspirations with the constraints of organizations. We do this through an HR platform designed exclusively for healthcare facilities and the people who work in them. For 10 years, we have been working alongside those who care for others. Today, 6,000 facilities and over one million professionals use Hublo to recruit, replace, and organize their teams, without burning out. As a certified B-Corp and a mission-driven company, Hublo has combined a commitment to impact with high performance since 2016. In 2025, we surpassed €30M in annual recurring revenue. Profitable and growing fast. Backed by leading French investors (Five Arrows, Revaia, Bpifrance), we have built a platform that supports healthcare teams throughout their entire journey: recruitment, organization, and career progression. Hublo's true strength lies in...
PlanRadar
Jun 26, 2026
-Permanent/CDI
Account Manager France (m/f/d)
PlanRadar Hybrid (Paris, Île-de-France, France)
Account Executive | PlanRadar PlanRadar is looking for an Account Executive to drive new business growth by selling its SaaS platform for construction, real estate, and facility management professionals. The role involves owning the entire sales cycle—from prospecting and qualifying leads to conducting product demonstrations, negotiating contracts, and closing deals. You will work closely with Sales Development, Marketing, and Customer Success teams to build a strong pipeline, engage senior decision-makers, deliver value-based solution presentations, and help customers digitize project management and collaboration processes. ( Greenhouse ) The ideal candidate has 3–5+ years of B2B SaaS sales experience , a proven track record in new business acquisition, and strong consultative selling, negotiation, and relationship-building skills. Experience selling to the construction, real estate, or PropTech industries is an advantage but not mandatory. PlanRadar offers...
Cognizant
Jun 26, 2026
-Permanent/CDI
Senior Account Manager - Insurance
Cognizant Hybrid (Paris Île-de-France France)
Senior Account Manager / Associate Director | Cognizant Cognizant is a global IT services and consulting company that helps organizations accelerate digital transformation through consulting, technology, cloud, AI, and outsourcing solutions. As a Senior Account Manager / Associate Director , you will lead strategic client relationships within the Insurance sector, driving account growth while ensuring the successful delivery of technology and consulting services. In this role, you will own the commercial performance and P&L of a portfolio of enterprise accounts, serving as the primary executive contact for clients. You will identify expansion opportunities, lead complex sales engagements, manage RFPs and contract negotiations, and collaborate with delivery teams to ensure projects meet client objectives. Working closely with internal stakeholders, you will develop tailored solutions across cloud, AI, automation, software development, and core insurance platforms to...
MyTraffic
Jun 11, 2026
-Permanent/CDI
Senior AI Account Executive – France (M/F)
MyTraffic Hybrid (Paris, Île-de-France, France)
Started in France in 2016, MyTraffic's mission is to empower commerce professionals with the best location analytics and insights to make smarter decisions every day and design the best experiences in physical locations. We already serve more than 500 customers across multiple sectors — Retail, Real Estate, Cities, and Electric Vehicles (EV Connect) — all over Europe, helping them expand their businesses, analyze or predict investment performance, better understand customer behaviors, and benchmark results against competitors. Backed by a €30M Series B fundraising round in November 2022 and strengthened by the strategic acquisition of Geoblink in January 2024, Mytraffic has become Europe's leading location intelligence platform. 2026 will be a pivotal moment for Mytraffic.   Joining us now means being part of a major transformation, as we launch an AI-powered product and redefine our go-to-market strategy around a strong Product-Led Growth approach. 📝 Job Description :...
Synthesia
Jun 11, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
Synthesia Hybrid (Paris, Île-de-France, France)
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at...
Wellhub
Jun 11, 2026
-Permanent/CDI
Client Success Senior Manager (ENT)
Wellhub Hybrid (Paris, Île-de-France, France)
Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.  Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a  Client Success Senior Manager  to join our  Client Sales Development  team in  Paris ! Wellhub is officially...
Via
Jun 10, 2026
-Permanent/CDI
Senior Account Executive, Western Europe
Via Hybrid (Greater Paris Metropolitan Region)
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a   Senior   Partner Success Manager   at Via, you will be the face and voice of Via for   our partners in Western Europe , both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit...
Pelico
Jun 09, 2026
-Permanent/CDI
Customer Operations & Success Manager (Paris)
Pelico Hybrid (Paris, Île-de-France, France)
About Pelico  We are creating the factory of the future where disruptions are avoided, processes synchronized and value captured. Our factory operations management platform enables factory teams to be more agile and resilient in a world where supply chain disruptions occur every 16 minutes. Pelico empowers users to identify bottlenecks, avoid problems, and focus on innovation instead of fire-fighting. Since our foundation in 2019, we’ve partnered with industry leaders across aerospace, industrial equipment, and luxury watchmaking, revolutionizing factory operations in over 15 countries. Esteemed clients include Airbus, Safran, Cartier, Daikin, and Eaton. Our Team  With a dynamic team of over 180 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains. Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing....
Navan
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager Industry: Travel Technology / SaaS Role Overview As an Enterprise Customer Success Manager , you will serve as a trusted advisor to strategic enterprise customers, ensuring they achieve maximum value from the platform throughout their entire customer lifecycle. You will be responsible for onboarding, implementation, adoption, retention, executive stakeholder management, and long-term customer success. Working closely with customer executives, including C-suite stakeholders, you will drive strategic alignment, business outcomes, and customer satisfaction while collaborating internally with Sales, Product, Engineering, Marketing, Support, and Finance teams. This role combines: Enterprise Customer Success Strategic Account Management Executive Relationship Management Customer Adoption Retention & Growth Project Management Key Responsibilities Enterprise...
Planet
Jun 25, 2026
-Permanent/CDI
Business Development Manager – Networking (Hospitality)
Planet Hybrid (Paris Île-de-France France)
Business Development Manager Planet – Hospitality Technology Solutions About Planet Planet is a global technology company delivering innovative solutions that power the hospitality experience. Operating in more than 120 markets with over 2,500 employees worldwide, Planet partners with some of the world's most recognized hospitality brands to provide reliable, scalable, and high-performance technology solutions that enhance guest experiences across hotels and hospitality venues. Role Overview As a Business Development Manager , you will be responsible for driving new business growth within the hospitality sector, focusing on networking and connectivity solutions, including: IP Networks High-Speed Internet Access (HSIA) IPTV Solutions Casting Technologies This is a highly proactive, customer-facing role focused on identifying and securing new business opportunities, managing a robust sales pipeline, and...
ServiceNow
Jun 25, 2026
-Permanent/CDI
Senior Enterprise Account Executive - Public Sector
ServiceNow Hybrid (Issy-les-Moulineaux Île-de-France France)
Account Executive – ServiceNow About ServiceNow Founded in 2004 by Fred Luddy, ServiceNow has become a global leader in AI-powered enterprise workflow and digital transformation software. Today, ServiceNow serves: Over 8,100 customers worldwide 85% of Fortune 500 companies Organizations seeking to automate workflows across IT, operations, HR, customer service, and business functions Its cloud platform connects people, systems, and processes to help companies work smarter and faster. Role Overview As an Account Executive , your primary objective is to generate new SaaS subscription revenue within an assigned territory, industry, or account segment. This is a strategic enterprise sales role focused on: New business acquisition Executive relationship building Complex enterprise sales Territory planning Multi-stakeholder deal management Selling business transformation...
Insight
Jun 25, 2026
-Permanent/CDI
Account Executive
Insight Hybrid (Paris Île-de-France France)
Account Executive Level 3 (AE3) – Strategic Accounts | Insight Company: Insight Location: France Department: Enterprise Sales / Strategic Accounts Industry: IT Solutions, Cloud, Cybersecurity, Managed Services, Digital Transformation About Insight Founded in 1988, Insight has grown from a small startup into a Fortune 500 global technology solutions and services provider. Today, Insight helps organizations accelerate their digital transformation by combining innovative technology solutions with high-value professional services. Through strategic partnerships with leading technology vendors and a strong services organization, Insight supports customers across cloud, security, workplace modernization, data, infrastructure, and managed services initiatives. At Insight, our culture is built around three core values: Hunger – Passion for growth and achievement Heart – Care for customers, colleagues, and communities...
Volta Software
Jun 25, 2026
-Permanent/CDI
Account Executive
Volta Software Hybrid (Paris Île-de-France France)
Account Executive – France | Volta Location: France (Field-Based) Company: Volta Department: Go-To-Market / Sales Industry: AI SaaS | Workflow Automation | B2B Software About the Role Volta is seeking an entrepreneurial and field-oriented Account Executive to own the full commercial cycle across France. This role combines new business acquisition, strategic account growth, and go-to-market (GTM) development. You will work with mid-market distributors, wholesalers, and brands, helping them transform operations through AI-powered solutions. As one of Volta's early commercial hires, you will not only close revenue but also contribute directly to building the sales playbook, refining the Ideal Customer Profile (ICP), and shaping the company's commercial strategy. Target Market You will sell to: B2B Distributors Wholesalers Manufacturers Consumer Brands Company Size €20M –...
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