Business Development Manager

Planet – Hospitality Technology Solutions

About Planet

Planet is a global technology company delivering innovative solutions that power the hospitality experience.

Operating in more than 120 markets with over 2,500 employees worldwide, Planet partners with some of the world's most recognized hospitality brands to provide reliable, scalable, and high-performance technology solutions that enhance guest experiences across hotels and hospitality venues.

Role Overview

As a Business Development Manager, you will be responsible for driving new business growth within the hospitality sector, focusing on networking and connectivity solutions, including:

• IP Networks

• High-Speed Internet Access (HSIA)

• IPTV Solutions

• Casting Technologies

This is a highly proactive, customer-facing role focused on identifying and securing new business opportunities, managing a robust sales pipeline, and building long-term relationships with hospitality decision-makers.

Key Responsibilities

Business Development & Sales Execution

• Identify, target, and acquire new customers within the hospitality industry.

• Develop and execute structured business development plans and sales strategies.

• Build and maintain a healthy sales pipeline.

• Achieve and exceed quarterly and annual revenue targets.

• Conduct proactive prospecting activities, including cold outreach and lead generation.

• Drive the full sales cycle from opportunity identification to contract signature.

Customer Engagement & Relationship Management

• Build and maintain strong relationships with hotel operators, hospitality groups, and key decision-makers.

• Present solutions and conduct customer meetings both remotely and on-site.

• Serve as a trusted advisor on networking infrastructure and hospitality technology solutions.

• Provide market insights and strategic guidance to customers.

• Respond promptly and professionally to customer and partner inquiries.

Commercial Management

• Prepare, present, and follow up on:

  • Commercial proposals

  • Quotations

  • Tenders

  • Business cases

• Lead contract negotiations and successfully close new business opportunities.

• Ensure opportunities are commercially sound and aligned with company objectives.

• Retain and expand existing customer accounts through renewals, service extensions, and upselling opportunities.

Cross-Functional Collaboration

• Collaborate closely with technical, delivery, and commercial teams to ensure successful solution design and implementation.

• Maintain accurate CRM records and pipeline management processes.

• Provide regular sales forecasts, pipeline updates, and management reports.

• Share best practices and contribute to overall team performance and success.

Market Intelligence & Industry Representation

• Monitor market developments, industry trends, and competitor activity.

• Gather customer feedback to support product and commercial strategy.

• Represent Planet at:

  • Industry conferences

  • Trade shows

  • Networking events

  • Hospitality industry forums

Candidate Profile

Professional Experience

• Strong experience in new business development and sales.

• Ideally gained within:

  • Hospitality technology

  • Networking infrastructure

  • Telecommunications

  • IT solutions

  • Connectivity services

Experience selling solutions such as:

• High-Speed Internet Access (HSIA)

• IPTV

• IP Networks

• Hospitality Technology Platforms

is highly desirable.

Sales & Commercial Skills

• Proven track record of consistently achieving or exceeding sales targets.

• Experience managing complex sales pipelines.

• Strong business development and lead generation capabilities.

• Ability to manage the complete sales cycle.

• Experience negotiating commercial agreements and closing deals.

Industry Knowledge

• Understanding of hotel operations and hospitality environments.

• Familiarity with hospitality technology ecosystems.

• Knowledge of networking and connectivity solutions within hospitality settings.

Communication & Relationship Management

• Excellent verbal and written communication skills.

• Strong presentation and consultative selling abilities.

• Ability to influence and engage senior stakeholders.

• Effective relationship-building skills with customers, partners, and internal teams.

Organizational & Technical Skills

• Strong organizational and time management abilities.

• Capable of managing multiple priorities simultaneously.

• Self-motivated and comfortable working independently.

• Proficient in CRM systems (such as Odoo).

• Advanced user of:

  • Microsoft Excel

  • PowerPoint

  • Outlook

  • Sales reporting tools

Personal Attributes

Successful candidates will demonstrate:

• High resilience and determination.

• Strong commercial drive and ambition.

• Accountability and ownership.

• Results-oriented mindset.

• Ability to thrive in a fast-paced growth environment.

• Collaborative approach and team spirit.

Why Join Planet?

Career Growth

• Join a rapidly growing global technology company.

• Work at the forefront of hospitality technology innovation.

• Gain exposure to international hospitality brands and projects.

• Develop your career within a dynamic and evolving market.

Work Environment

• Collaborative and high-performance culture.

• Opportunity to make a meaningful business impact.

• Diverse and inclusive workplace.

Flexible Working

• Hybrid working model.

• Three days per week in the office.

Diversity & Inclusion

Planet is an Equal Opportunity Employer committed to creating an inclusive workplace where employment decisions are based solely on qualifications, merit, and business needs.

Reasonable accommodations are available throughout the employment lifecycle to support individual needs and ensure success in the role.