Customer Success Manager Mid Market - CDI - Paris - H/F/X
- Partoo
- Hybrid (Paris, Île-de-France, France)
- Jun 26, 2026
-Job description:
The Customer Success Manager (Mid Market) at Partoo is responsible for ensuring long-term customer success by managing a portfolio of mid-market clients throughout their lifecycle. The role focuses on onboarding, product adoption, performance monitoring, renewals, and identifying opportunities for upselling and cross-selling, while serving as a trusted advisor to help clients maximize the value of Partoo's AI-first customer experience platform.
Success in this position requires a strong customer-centric mindset, commercial acumen, and the ability to manage strategic client relationships independently. Working closely with Sales, Product, and Support teams, the Customer Success Manager drives customer retention, gathers product feedback, and contributes to continuous product improvement, making this an ideal opportunity for experienced SaaS professionals passionate about customer growth and business impact.
-company
-missions
-work arrangement
-Main language(s)
Partoo is an all-in-one local marketing platform that helps businesses with physical locations get closer to their customers by improving their online visibility and e-reputation. The company was founded in 2014 and is headquartered in Paris, France.