Key Account Manager

Fall Creek is creating a world with better blueberries through its friendly, collaborative team spread across the globe. To help us accomplish this, we are seeking a qualified Key Account Manager This position will be located in EMEA Region (Remote / Regional Office (Flexible) .

The Key Account Manager will assume strategic ownership of key accounts within their geographic region, focusing on nurturing and expanding relationships with Sekoya® members and other major clients. The role involves offering tailored solutions, supporting project execution, and providing insights for long-term and short-term planning to ensure sustainable growth.

Key Responsibilities:


Cultivate, manage, and deepen strategic partnerships with key accounts, acting as the primary contact at a strategic and commercial level.
Develop and maintain account plans, anticipating client needs and delivering high-value solutions.
Analyze and respond proactively to client challenges, providing creative support and recommendations.
Collaborate closely with internal teams (technical, R&D, breeding, production, logistics, marketing) to deliver integrated support.
Guide regional project planning and implementation, ensuring milestones and opportunities are addressed effectively.
Drive adoption of innovations and new genotypes aligned with both client and company priorities.
Contribute to both long-term and short-term business planning, sharing regional intelligence to align global strategies.
Monitor competitor activities, market developments, and risks; propose strategic recommendations.
Facilitate transparent and effective communication among internal and external stakeholders.
Leverage CRM platforms for client data management, project tracking, and account growth initiatives.
Actively contribute to global meetings, sharing market insights and client feedback.
Represent Fall Creek® at trade shows, key meetings, and industry events.
Uphold the highest business ethics, confidentiality, and company values.


Qualifications and Experience:


Minimum 5 years' experience in key account management, preferably within agriculture, plant breeding, or related industries.
Deep understanding of regional berry market dynamics
Proven ability to build trust, manage complex stakeholder relationships, and drive customer success.
Strong technical and product knowledge, with experience working with R&D and breeding teams is preferred.
Excellent communication, negotiation, and stakeholder management skills.
Proficiency with CRM and data analysis tools.
Fluency in English; additional regional language skills are advantageous.
Capable of working independently across different time zones with a collaborative mindset.


Success Metrics:


Strength and satisfaction of client relationships within the portfolio.
Successful regional project management and execution.
Adoption of innovations and new product support by clients.
Contribution to long-term regional planning and risk mitigation strategies.
Effectiveness in providing insights for global planning and strategy.
Effective sharing of market insights, improvements in team methodology, and knowledge transfer


Who is Fall Creek?

We're a US-based company with a keen focus on blueberry genetics, plants, and grower support delivered to the world's premier blueberry growers. From our humble beginnings in Lowell, Oregon more than 40 years ago, we now also have wholly-owned nurseries in Mexico, Peru, Spain, South Africa, Netherlands, China, and Chile. Additionally, we have built a global team of the finest breeders, researchers, propagators and nursery professionals, grower support technicians, sales and customer service experts and more. We're a deeply-planted link in a global chain, ready to serve our customers and our industry throughout North, Central, and South America, Greater Europe, Asia, and Africa. Our mission is to serve the growers and to support the blueberry industry, helping to ensure growers maximize success through our delivery of the best genetics and plants, technical know-how and global market intelligence. To fulfill our mission, we focus on cultivating exceptional plants, building strong relationships and providing responsive customer service. This is all part of how we're helping to build A World with Better BlueberriesTM.