Account Manager

Job description




Role & impact 🎯




At Evaneos, we're passionate about delivering unique, personalized, and sustainable travel experiences. We connect travelers with a global network of local travel agencies, ensuring every trip is meaningful and impactful.




Our mission within the Supply, Sales and Customer Ops department is to shape Evaneos' growth by empowering our network of local agencies and maximizing their business potential.




We're now on the lookout for an ambitious and results-driven Account Manager to take charge of an exciting portfolio of local travel agencies. You'll play a pivotal role in achieving Evaneos' global success by driving revenue, boosting their performance, and ensuring they exceed our Better Trips standards to deliver the best possible experience to travelers.




The AMEA team 👥




Reporting to Mathilde, you'll join the AMEA team, a dynamic squad of 5 other Account Managers all focused on growing our business in American, Middle East, and African destinations.




This is a high-impact team where autonomy and collaboration go hand in hand. You'll be encouraged to challenge the status quo, share ideas, and help us continuously evolve how we work.




Your role as Account Manager 📝




🎯 Strategic Portfolio Management




Design and execute growth-driven strategies tailored to your portfolio of partner agencies, ensuring performance aligns with ambitious sales targets.
Determine your portfolio size to optimize revenue generation, balancing expansion with a focus on high-potentialaccounts.
Cultivate strong, trust-based, and results-oriented relationships that drive engagement and mutual long-term success.




🚀 Drive Business Excellence




Onboard new partners and empower them to thrive and drive high engagement.
Build tailored action plans and collaborate closely with local agencies, coaching them to achieve excellence in sales performance, customer satisfaction, and sustainability standards.
Make data your ally: analyze metrics, identify insights and opportunities, and recommend improvements to optimize the sales funnel and achieve objectives.
Ensure optimal allocation of leads to agencies based on their business capacity, responsiveness, and performance.
Work hand-in-hand with our Sourcing Manager to craft winning destination strategies that align with business objectives.




Why join us? 🚀




💚 Make a direct impact on more responsible tourism: Support a network of committed local agencies, united by a shared goal: offering more sustainable travel that respects both people and places.




🤝 A strategic role at the heart of partnerships: more than a salesperson, you become a trusted advisor. You analyze, guide, and coach each agency to boost its performance, traveler satisfaction, and positive impact.




🌍 A dynamic & international environment: Join a multicultural team of passionate experts, thrive in a dynamic, fast-paced setting, and contribute to a company where impact and collaboration truly matter.




What's in it for you 🎁




La Voyagerie - Our bright and vibrant HQ in the 9th arrondissement is more than an office: it's a hub for inspiration, creativity, and daily interactions with others.
Weekly remote flexibility - Enjoy up to 2 teleworking days per week, balancing focus time at home and collaborative moments at the office.
Well-being activities - Yoga, meditation, partially covered sports memberships through Gymlib, music, and board games groups.
Community & team events - Cultural lunches, after-works, annual seminars, weekly team meetings.




and even more!




💰 Salary range is €46-54K, including a 4k€ annual variable pay. Transparent salary decisions based on clear benchmarks, career progression frameworks, and peer alignment to ensure fairness.




What we're looking for ✨




You may be a great fit for this position if:




You have at least 5 years of proven experience in account management, ideally within the tourism or tech industries.
You have strong analytical skills, with the ability to transform data into actionable insights and effectively prioritize tasks.
You're a natural relationship builder with excellent written and verbal communication skills
Business-oriented, you're laser-focused and tenacious in achieving ambitious targets.
You are fluent in English and French to connect daily with our 15 internal nationalities and all local agencies. Knowledge of Spanish, Italian, or German is a plus.




Evaneos may be a great fit for you if:




You thrive in fast-paced and international environments.
You are looking to make an impact in everything you do.
You are equally comfortable working autonomously and in a team.
You are comfortable working with Salesforce, or eager to learn new tools.




Recruitment process




We are committed to creating an environment where everyone feels respected and included. We strive to provide equal employment opportunities, regardless of gender, sexual orientation, background, disability, or any other characteristic that makes you who you are. Our goal is simple: to ensure that everyone can thrive, feel safe, and be treated with respect.




In French and English:




HR call with Marion - Initial chat to get to know you, learn about your work experience, and how they connect to the role ⏲️ 30 - 40 minutes
Team Leader Interview with Mathilde - Open discussion to dive deeper into your skills and get a clear understanding of the role ⏲️ 1 hour
Case Study - A practical exercise based on (almost) real scenarios, to prepare in advance, with a report ideally face-to-face including restitution time, and discussion with the team ⏲️ 1 hour
Cultural fit - Meet other Evaneossians during an interview focused on culture alignment and collaboration. The perfect occasion to see what it feels like to be part of Evaneos ⏲️ 45 minutes