Sales & account manager

At Movers+Shakers, our mission is to spread joy. As Account Manager, your mission is to share this joy with our clients--in every meeting, and in every campaign.




Under the leadership of your Senior Account Director, you'll be responsible for supporting the overall client satisfaction of assigned accounts, their revenue growth, profitability, and project management. You'll use your understanding of excellence in client services and internal team collaboration to deliver disruptive creativity. And you'll be an integral team member to execute tactical growth plans to grow the business.




ROLE SPECIFICS




As an Account Manager, you'll manage the day-to-day relationship, success and growth of our clients. Internally, you'll contribute to our cross-functional team to deliver innovative work. You'll juggle competing priorities, from budgets to resourcing, as you contribute to assuring agency revenue and profitability. Externally, you'll manage our clients needs to the success they dreamed of.




RESPONSIBILITIES




Responsible for managing and delivering joy to assigned accounts with minimum accountability for revenue of $1M-3M per year
Deeply understand and intuit the client's needs and develop strategies to meet their business objectives; support and grow projects and processes from beginning to end
Work closely with all client team members; participate in defining account plans, needs, KPI's and translate these requests with clear briefs/direction to the internal teams
Support intake and new business growth as needed
Build and refine client presentations, strategies and concepts
Ensure project alignment with internal key team members to kick off projects
Oversee client paperwork (service agreements, SOWs, invoices, etc.)
Conduct quarterly planning and review sessions with key clients/accounts.
Develop and maintain annual, quarterly and monthly revenue forecasts; track and maintain growth and status




QUALIFICATIONS




5+ years of relevant experience, including client service at a creative agency and possibly brand marketing experience at large consumer brands.
Understanding of social media marketing (organic and paid); experience managing social-first brand marketing campaigns is a plus
Experience working with national and/or global client teams and partner agency teams
Entrepreneurial spirit. Thrive in uncertainty and ambiguously-defined roles. Passion for trying new things jumping off the deep end.
Proven experience nurturing client relationships and account growth within existing accounts
Strong writing and communication skills
Self-motivated, eager to learn, a drive to succeed
Excellent communicator, skilled writer, extremely organized, professional demeanor
Ability to contribute in both a strategic and tactical capacity
Proven ability to develop and maintain good working relationships with clients and team members
Builds respect by personal example; is respected by and works effectively with all members of the organization and external contacts
Intense desire to excel in an entrepreneurial, collaborative environment
Ability to work with top-level executives
Demonstrate initiative; is proactive
Spreads joy!




We look forward to hearing from you! 🎵💃