Sales Account Manager

At Lucca, since 2002, we've been designing an HR platform that simplifies the daily lives of HR professionals, employees, managers… everyone, really. Thanks to our software suite, we automate internal processes to free up time for businesses: fewer tedious tasks, more energy for what really matters.

Today, we are over 800 Luccasians spread across Paris, Nantes, Marseille, Barcelona, ​​Munich, and Geneva, and already more than 8,700 clients trust us in 130 countries. And to continue growing, we need you.

The

Growth Mid-Market team is part of the Sales department, which comprises around one hundred employees. You will be part of a team of 28 people, with an average age of 27.

You will be responsible for a portfolio of approximately 240 mid-market accounts (company size: 1 to 250 employees).

As an Account Manager, you will be involved in various stages of the customer development cycle, including:

- Identifying new business needs and opportunities,

- Selling new solutions,

- Extending existing solutions to new employees, teams, or entities within the group.

To be successful throughout the sales cycle, you will need to build and maintain a relationship of trust with your clients. At times, you will also be required to manage customer retention initiatives.

This role is part of

your portfolio. 1) Portfolio Management and Development (40%):

You will need to be proactive in selling new solutions to your client portfolio, particularly through prospecting.
You will have access to tools for communicating with your clients (email campaigns, marketing tools, etc.).

2) Sales (30%):

You will manage leads generated by your own efforts as well as those from various cross-selling channels (in-app, consulting, etc.).
Your mission is to identify client needs and convert their interest in our solutions into closing deals.
To achieve this, you will learn to demonstrate our solutions (primarily online, via screen sharing).
You will interact directly with C-level executives and become a negotiation expert in a competitive sector.
You will develop expertise in administrative and HR management, as well as in sales and negotiation techniques, and you will quickly gain in-depth knowledge of our solutions.

3) Customer Retention (20%):

To generate leads and sell new solutions, you will cultivate a relationship of trust with your clients.

Desired profile

𝗩𝗼𝘂𝘀 𝗲̂𝘁𝗲𝘀 𝗹𝗮 𝗯𝗼𝗻𝗻𝗲 𝗽𝗲𝗿𝘀𝗼𝗻𝗻𝗲 𝘀𝗶:

❏ You are eager to learn and love challenges
❏ You are tenacious, rigorous, organized, and autonomous
❏ You are results-oriented and not afraid to generate projects for your portfolio
❏ You have a passion for sales
❏ You are a recent graduate of a top business school or equivalent university program
❏ You have between one and three years of experience, ideally in sales
❏ Your English is fluent: you are proficient in English at a B2 level (reading, (spoken, written)

Recruitment by Luca: eMpoil Project

Step 1: Telephone interview with the person in charge of recruitment (30 min)
Step 2: Manager interview (60 min)
Step 3: Short oral interview and meeting with the Account Management team (45 min)
Step 4: Final oral interview (1 hour)

We “have comments” 𝗾𝘂𝗶 𝗺𝗲𝘁𝘁𝗲𝗻𝘁 𝗱𝗮𝗻𝘀 𝗹𝗲 𝗺𝗶𝗹𝗹𝗲

🎗️ Kenko Health Insurance – 100% coverage, because we want you and your family to be in top shape
🍽️ Lucca Meal Voucher Card
🏋️ Gymlib Membership
🚴 Transport or Sustainable Mobility – 75% reimbursed each month… or a bonus for worry-free cycling
💰 Profit-Sharing
🌴 Holiday Bonus
🎉 Employee Benefits

𝗡𝗼𝘁𝗿𝗲 At Lucca