2 enterprise account executive jobs found

About the Role As a Customer Success Manager, you will be the   main point of contact for our clients   , playing a key role in ensuring they get the most value from Patrowl. Your mission is simple:   drive customer satisfaction, retention, and growth   . You'll build strong relationships with your clients, support them throughout their journey, and contribute directly to our upsell strategy. What You'll Do You will work closely with clients on the following topics: Customer Relationship & Success Act as the primary point of contact for your clients Build strong, long-term relationships based on trust Customer support during onboarding to ensure a smooth start Provide guidance and share best practices to maximize product adoption Strategic Account Management Build and execute structured   account plans Identify and drive   upsell and cross-sell opportunities Map key stakeholders (CISOs, cybersecurity...

▶︎ 𝗖𝗲 𝗾𝘂'𝗼𝗻 𝗳𝗮𝗶𝘁 𝗰𝗵𝗲𝘇 𝗟𝘂𝗰𝗰𝗮 At Lucca, since 2002, we've been designing an HR platform that simplifies the daily lives of HR professionals, employees, managers… everyone, really. Thanks to our software suite, we automate internal processes to free up time for companies: fewer tedious tasks, more energy for what really matters. Today, we are more than 800 Luccaians spread across Paris, Nantes, Marseille, Barcelona, ​​Munich, and Geneva, and already more than 8,700 clients trust us in 130 countries. And to continue growing, we need you. ▶︎ Your career opportunities You will be part of the Customer Success (CS) team dedicated to supporting our key accounts (Annual Recurring Revenue exceeding €14,000 and with more than 250 employees) and made up of around forty enthusiastic Luccasians. ▶︎ 𝗖𝗲 𝗽𝗼𝘂𝗿 𝗾𝘂𝗼𝗶 𝗼𝗻 𝗮 𝗯𝗲𝘀𝗼𝗶𝗻 𝗱𝗲 𝘃𝗼𝘂𝘀 Under the responsibility of our CS Director and in close collaboration with all Customer Success teams, your main mission will be to support clients in the...