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127 enterprise customer success manager jobs found

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Navan
Jun 05, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Enterprise Customer Success Manager)
As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program. This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance. What You'll Do: Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution Manage complex integration cycles, relationship, with each Enterprise customers; developing key relationships and executing within customer...
Akeneo
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager (Italian-Speaker)
Akeneo Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager About Akeneo Akeneo is the leading AI-powered Product Data Platform, helping brands, manufacturers, distributors, and retailers unify product data and pricing to deliver better product experiences, smarter business decisions, and sustainable growth in an AI-driven commerce environment. At Akeneo, employees thrive in a collaborative, innovative, and flexible work environment where ideas and expertise make an impact from day one. The company promotes professional growth, work-life balance, and meaningful relationships across teams. Position: Enterprise Customer Success Manager Role Overview The Enterprise Customer Success Manager plays a strategic role within Akeneo's Customer Experience organization, ensuring that enterprise customers achieve their business objectives and maximize value from Akeneo's products and services. You will manage a portfolio of strategic accounts, guiding customers from implementation through...
Navan
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager Industry: Travel Technology / SaaS Role Overview As an Enterprise Customer Success Manager , you will serve as a trusted advisor to strategic enterprise customers, ensuring they achieve maximum value from the platform throughout their entire customer lifecycle. You will be responsible for onboarding, implementation, adoption, retention, executive stakeholder management, and long-term customer success. Working closely with customer executives, including C-suite stakeholders, you will drive strategic alignment, business outcomes, and customer satisfaction while collaborating internally with Sales, Product, Engineering, Marketing, Support, and Finance teams. This role combines: Enterprise Customer Success Strategic Account Management Executive Relationship Management Customer Adoption Retention & Growth Project Management Key Responsibilities Enterprise...
Tomorro
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Enterprise
Tomorro Hybrid (Paris Île-de-France France)
Vous avez partagé un grand nombre d'offres (Business Development, Customer Success, Enterprise CSM, Sales Manager, etc.) dans des secteurs variés : fintech, SaaS, legaltech, foodtech, mobilité, IA, cloud et hospitality. Je peux vous aider de plusieurs façons : Classer les offres par pertinence pour votre profil (du meilleur au moins bon). Identifier celles qui maximisent vos chances d'obtenir un entretien. Comparer les salaires, l'évolution de carrière et la stabilité des entreprises. Sélectionner les meilleures opportunités pour Paris, Londres ou en remote. Adapter votre CV à ces postes. Préparer des lettres de motivation ou messages LinkedIn ciblés. Évaluer votre adéquation (%) avec chaque poste. Dites-moi simplement : votre expérience (années, secteur, poste actuel),...
UiPath
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager – Enterprise Transformation Programs
UiPath Remote (Paris Île-de-France France)
Senior Customer Success Manager – Enterprise Transformation Company: UiPath Industry: Enterprise Software / Automation / AI Languages: French & English Level: Senior About UiPath UiPath is a global leader in automation and AI-powered enterprise software, helping organizations transform the way they operate through robotic process automation (RPA), intelligent automation, and emerging agentic AI technologies. The company is committed to empowering organizations to achieve greater efficiency, innovation, and business value through automation at scale. Role Overview UiPath is seeking a Senior Customer Success Manager who can operate as a strategic transformation leader rather than a traditional customer success professional. In this role, you will serve as a trusted advisor to one of UiPath's largest enterprise customers, helping define, drive, and accelerate their automation and digital transformation journey. You will partner closely...
Cognizant
Jun 26, 2026
-Permanent/CDI
Senior Account Manager - Insurance
Cognizant Hybrid (Paris Île-de-France France)
Senior Account Manager / Associate Director | Cognizant Cognizant is a global IT services and consulting company that helps organizations accelerate digital transformation through consulting, technology, cloud, AI, and outsourcing solutions. As a Senior Account Manager / Associate Director , you will lead strategic client relationships within the Insurance sector, driving account growth while ensuring the successful delivery of technology and consulting services. In this role, you will own the commercial performance and P&L of a portfolio of enterprise accounts, serving as the primary executive contact for clients. You will identify expansion opportunities, lead complex sales engagements, manage RFPs and contract negotiations, and collaborate with delivery teams to ensure projects meet client objectives. Working closely with internal stakeholders, you will develop tailored solutions across cloud, AI, automation, software development, and core insurance platforms to...
Riot
Jun 25, 2026
-Permanent/CDI
Customer Success Manager (CSM) Expansion Mid-Market - Italy
Riot Paris Île-de-France France
Customer Success Manager (Italian Market) – Riot About Riot We're a product-first team on a mission to grow cybersecurity culture. 🔐 Our goal is to instill cybersecurity best practices among employees in a way that is both effective and engaging—so much so that it doesn't feel like work. Think Duolingo for cybersecurity . To achieve this, we've built a platform that makes it easy for organizations to deploy cybersecurity awareness programs. Our solution delivers short, chat-based training courses (around four minutes each) directly to employees. In parallel, the platform simulates phishing attacks in a safe environment, helping teams build resilience against real-world cyber threats. Founded in 2020, Riot has raised $45 million from leading investors, including Y Combinator, Left Lane, Base10, FundersClub, and First Capital. Today, we protect more than 2 million employees across 2,000+ companies worldwide, including Intercom, Deel, and Deezer....
Synthesia
Jun 11, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
Synthesia Hybrid (Paris, Île-de-France, France)
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at...
Wellhub
Jun 11, 2026
-Permanent/CDI
Client Success Senior Manager (ENT)
Wellhub Hybrid (Paris, Île-de-France, France)
Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.  Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a  Client Success Senior Manager  to join our  Client Sales Development  team in  Paris ! Wellhub is officially...
Wiz
Jun 11, 2026
-Permanent/CDI
Major Account Manager
Wiz Paris, Île-de-France, France
Come join the organization that is redefining security for the AI era. As one of the   fastest-growing startups ever,   we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven   track record of success   and a culture that values world-class talent. Not to mention, we're now   powered by Google , meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation. Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are...
Adobe
Jun 09, 2026
-Permanent/CDI
Partner Sales Account Manager
Adobe Remote (Paris, Île-de-France, France)
The opportunity: From the moment you wake up in the morning until you go to bed at night consider the media you consume, the adverts you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product. We have a fantastic opportunity for a   Partners Sales Manager   to join our Customer Experience Orchestration team based in   Paris ! What you’ll do: As a Partners Sales Account Manager in Paris, you will be in charge of establishing C-level relationships with the Adobe partner ecosystem. Your main responsibility will be to scale the partner organisation to improve the sales coverage of Adobe Digital Experience (DX) organisation by getting our partners to position our technologies in their sales cycles and to get partner support to accelerate our sales cycles. You will have to assure a...
Stripe
Jun 09, 2026
-Permanent/CDI
Customer Success Manager
Stripe Paris, Île-de-France, France
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM...
Adobe
Jun 09, 2026
-Permanent/CDI
Partner Sales Account Manager
Adobe Remote (Paris, Île-de-France, France)
The opportunity: From the moment you wake up in the morning until you go to bed at night consider the media you consume, the adverts you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product. We have a fantastic opportunity for a   Partners Sales Manager   to join our Customer Experience Orchestration team based in   Paris ! What you’ll do: As a Partners Sales Account Manager in Paris, you will be in charge of establishing C-level relationships with the Adobe partner ecosystem. Your main responsibility will be to scale the partner organisation to improve the sales coverage of Adobe Digital Experience (DX) organisation by getting our partners to position our technologies in their sales cycles and to get partner support to accelerate our sales cycles. You will have to assure a...
Stripe
Jun 09, 2026
-Permanent/CDI
Customer Success Manager
Stripe Paris, Île-de-France, France
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM...
Mirakl
Jun 05, 2026
-Permanent/CDI
Account Executive, Mirakl Connect
Mirakl Paris, Île-de-France, France
Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.   For more information, visit  www.mirakl.com .   Mirakl in Numbers: 🗓️ Founded in 2012 | Member of French Tech Next40 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London,...
Ashby
Jun 25, 2026
-Permanent/CDI
Strategic Customer Success Manager EMEA
Ashby Remote (European Union)
Cette offre chez Ashby est, à mon avis, l'une des plus fortes parmi toutes celles que vous avez partagées jusqu'à présent. Pourquoi elle se démarque 1. Vrai Customer Success Enterprise Contrairement à beaucoup d'offres qui mélangent : support, onboarding, account management, renouvellement, Ashby cherche un véritable Strategic Enterprise CSM . Vous gérez : ~20 clients seulement, plus de 2 M€ d'ARR au total, des comptes complexes, des interlocuteurs multiples. C'est le type de poste que l'on retrouve habituellement chez : Salesforce Workday HubSpot Stripe 2. Une culture Customer Success mature Un détail très important : "For renewal negotiation and upsell we have a remarkable team of Contract Managers." Cela signifie que le CSM...
STATION F
Jun 25, 2026
-Permanent/CDI
CUSTOMER SUCCESS MANAGER SENIOR (H/F)
STATION F Hybrid (Paris Île-de-France France)
Cette offre Diduenjoy – Customer Success Manager est probablement l'une des plus intéressantes parmi toutes celles que vous avez partagées si votre objectif est un poste CSM stratégique avec une forte exposition business. Points forts ✅ Portefeuille premium Clients prestigieux : LVMH, L'Oréal, SMCP, Doctolib. Interlocuteurs CX, CRM, Digital, IT et Produit. Comptes stratégiques entre 30k€ et 100k€ d'ARR. ✅ CSM complet Le poste couvre l'ensemble du cycle : onboarding, adoption, business reviews, renouvellements, upsell, pilotage KPI. C'est beaucoup plus valorisant qu'un rôle de support client ou d'account management classique. ✅ Dimension business Ils recherchent clairement un CSM orienté croissance : détection d'opportunités, négociation, expansion des...
AB Tasty
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Team Leader - France M/F/D
AB Tasty Hybrid (Paris Île-de-France France)
Customer Success Team Leader – Enterprise Accounts (France) About AB Tasty AB Tasty is a global leader in AI-powered experience optimization solutions, helping brands create exceptional digital experiences that drive growth and customer satisfaction. Since 2009, AB Tasty has partnered with more than 1,000 customers, including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris, and LVMH. With over 300 employees across 8 countries and 3 continents, AB Tasty is committed to building the future of the internet through innovation, collaboration, and customer success. Our Core Values Client Satisfaction Impact Going Above and Beyond One Team, One Dream Position: Customer Success Team Leader – France (Enterprise Accounts) Location: Paris, France Contract: Permanent, Full-Time Remote Policy: Up to 2 days remote work per week Reporting to the Head of Customer Success France, you will lead a...
Stripe
Jun 25, 2026
-Permanent/CDI
Customer Success Manager
Stripe Remote (Paris Île-de-France France)
Customer Success Manager (Enterprise) Company: Stripe Location: Hybrid (50% in-office) Compensation: €101,900 – €152,900 OTE + Equity + Benefits About Stripe Stripe is a leading financial infrastructure platform that enables businesses of all sizes—from startups to global enterprises—to accept payments, increase revenue, and accelerate growth. Millions of companies worldwide rely on Stripe's products to power online commerce and financial operations. Stripe's mission is to increase the GDP of the internet by creating economic infrastructure that enables businesses to thrive globally. About the Customer Success Team Customer Success Managers (CSMs) at Stripe own the post-sales relationship with enterprise customers, ensuring they maximize value from their investment in Stripe's platform. The team plays a critical role in: Customer retention Product adoption Revenue expansion Customer...
Klaviyo
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Klaviyo Hybrid (Paris Île-de-France France)
Customer Success Manager (Mid-Market & Enterprise) Company: Klaviyo Location: Hybrid (3 days in office) Region: EMEA About Klaviyo Klaviyo is a leading customer data and marketing automation platform that empowers brands to build stronger relationships with their customers through personalized experiences powered by first-party data. The company helps businesses leverage customer insights across email, SMS, and digital marketing channels, enabling them to drive growth, retention, and revenue through data-driven marketing strategies. Klaviyo fosters an inclusive culture where individuals from diverse backgrounds can thrive, innovate, and contribute to helping customers succeed. Role Overview Klaviyo is seeking an experienced Customer Success Manager (CSM) to support its Mid-Market and Enterprise customers across the EMEA region. This role combines: Customer Success Strategic Account Management Marketing Consulting...
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