14 jobs found

Our mission We give everyone—from solo professionals to global enterprises—access to top-tier cash management products once reserved for the big guys: large corporations and institutional investors. Our products are available online, via API, or through a growing network of distribution partners. Unlike banks with their rigid products and complex contractual terms, we offer a simple, transparent, and flexible way to put your cash to work. About Spiko Founded in mid-2023 by   Antoine   and   Paul-Adrien , Spiko is a fast-growing fintech now helping 800 companies put several hundred million euros in idle cash to work. Our culture We foster a   culture of excellence   rooted in   transparency ,   humility , and   performance . This mindset shapes how we make decisions, how we share information internally, and how we design and sell our products. As a Customer & Compliance Analyst, you’ll enhance customer satisfaction by ensuring smooth onboarding,...

About the job Role: Customer Success Manager Location: Remote, France Salary: €40,000-€45,000 base + bonus Benefits: Stock Options, Healthcare, Pension, Restaurant Tickets   About the Company: This market-leading SaaS organization empowers marketing professionals to enhance their brand communication strategies. Trusted by top-tier enterprise clients such as Disney, Netflix, Uber, and Coca-Cola.   The Role: As a Customer Success Manager you’ll manage a portfolio of around 40 strategic accounts, focusing on retention, development, and revenue growth. Key responsibilities include:   Building and managing long-term client relationships (C-level to operations). Retaining and developing a strong customer portfolio. Preventing churn while identifying upsell and cross-sell opportunities. Monitoring KPIs and achieving monthly retention and sales growth targets. Collaborating closely with Sales, Product, and Marketing teams. This is a...

Your mission You are responsible for our french customers and take care of all communication You are introducing an innovating payment processes for car dealer groups and other industries You are responsible for the training of the operational managers (remotely/on site) for our product usage You identify possible “stumbling blocks” in the onboarding project and eliminate them in coordination with customers and your colleagues from other areas You are in charge of upgrading our solution for existing clients Through your proximity to the customer, you help to continuously improve our product and processes Your profile You have at least 5 years of experience in digital (multi) project management, ideally with proof of your own successful projects A structured and clean way of working, even in stressful situations: you are used to keep several balls in the air Clear and confident communication at C-level, even in a...

About Qover: We are Qover, a leading insurtech scale-up that has raised $70  million.With  an international team of 120+ colleagues based in Brussels, we help companies orchestrate digital embedded insurance experiences – creating meaningful connections with their community and enabling their success. Since Qover was founded in 2016, our co-founders had a clear vision of the future of insurance: it must be simple, transparent, and accessible across borders – a global safety net. To that end, our platform covers millions of users across 32 European countries and works with longstanding partners like  Revolut, Mastercard, BMW, Canyon, Monzo and many others. .Visit   our website  for more about what we do!  Location :   Brussels or Remote with regular travel to the Qover office in Brussels and partner sites across Europe.   Reports to:   Chief Revenue Officer Position Overview Qover is seeking a strategic, analytical,...

Who are Fliplet? Fliplet is a start-up on a mission to help anyone create mobile or web apps without having any coding skills. Used by over 80 leading law firms and professional service companies, our product is unrivalled in the marketplace and as a result, we are growing. Fliplet combines the benefits of no-code tools with the feature customisation of open-source software. We are an app-building platform with global clients. This is an amazing opportunity to join a business that is in the relatively early stages of growth, yet has already built a fantastic reputation in the industry. We have over 120,000 users of our technology every month in over 20 countries. Our largest clients are in the law industry, but our client base is continuing to grow and we’re looking for ambitious people to join the next stage of our journey. The Role Fliplet is seeking a skilled and proactive Customer Success Executive - Customer App Designer Level II to join our dynamic team. This role...

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here....

Licorne Society a été missionné par une startup en pleine croissance pour les aider à trouver un Customer Success Manager.   Alors que le numérique transforme le monde, l’enseignement dans les collèges et les lycées s’appuie encore massivement sur le papier. Les enjeux de la numérisation sont grands : Accompagner la transition numérique du corps enseignant et démultiplier leurs capacités pédagogiques ; Démocratiser le numérique éducatif auprès d’une génération d'élèves nés avec un smartphone dans la main ; Réinventer l’accès aux ressources des manuels scolaires en les rendant totalement granulaires, modifiables et collaboratives, et permettre à des collectivités de produire des contenus territoriaux ; Garantir un cadre de confiance intégrant notamment l’éducation aux médias et le respect des données personnelles.   Cette EdTech relève ce défi ! La startup qui permet déjà à 12 millions d'utilisateurs d'organiser toutes leurs connaissances est devenue en...

À propos de l’offre d’emploi : Dans le cadre de sa forte croissance, ils recherchent un·e Customer Success Manager (CSM) motivé·e et talentueux·se pour rejoindre une équipe commerciale de plus de 10 sales (AE, AM, Ops, BDR) et accompagner la montée en puissance de nos clients et partenaires.   Cette start-up est un pure player de la cybersécurité qui propose une solution de cybersécurité managée (SOC) à destination des PME, ETI et MSP.   En tant que Customer Success Manager, tu seras le point de contact clé après la signature et joueras un rôle central dans la satisfaction, la rétention et le développement de leurs clients et partenaires.   Tu travailleras en étroite collaboration avec les équipes Sales, SOC et tech, et contribueras directement à la croissance durable de l'entreprise. Cette opportunité est idéale si tu aimes créer de la valeur sur le long terme, structurer des relations clients solides et évoluer dans un environnement en forte croissance....

Ready to deliver measurable ROI and act as a strategic partner for global maritime leaders? At ORBCOMM, we’re seeking a highly skilled   CSM   to drive adoption, growth, and long-term success for our   Smart Container s line of business. Why You’ll Love Working Here:     As a key member of ORBCOMM’s International Sales team, you’ll act as a trusted consultative partner, deeply embedded within the client’s organization to understand their structure, priorities, KPIs, and decision-making processes. Your mission: help customers fully realize the ROI of our IoT solutions through insights, value mapping, and strategic engagement. This high-impact role blends product expertise, business analysis, change management, and executive stakeholder alignment to deliver meaningful, measurable improvements. You’ll work cross-functionally to elevate adoption, strengthen relationships, and influence strategic decisions that optimize operations and unlock growth. Enjoy a hybrid...

At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and...

About the Infiterra Join our mission to grow and transform the subscription economy by simplifying subscription service delivery. Infiterra’s B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, we're recognized for innovation and global impact—and we’re just getting started. We foster a collaborative and growth-oriented culture, allowing you to be part of a dynamic, forward-thinking team. Please submit your applications and resume in English. About the Role As a Customer Success Manager at Infiterra, you will manage the entire customer relationship lifecycle—from onboarding and adoption to long-term retention and expansion. This position is ideal for individuals who excel at consultative problem-solving, structured delivery, and strategic account management. You will collaborate closely with customers to understand their business goals, operations,...

About the job 🧭 Sobre RealAdvisor   RealAdvisor es una de las principales plataformas digitales del ecosistema inmobiliario europeo . Fundada en Suiza, actualmente apoyamos a más de 5.000 agencias inmobiliarias y atraemos a más de 10 millones de usuarios al año en toda Europa. Estamos creciendo rápidamente en múltiples mercados con una misión clara: ayudar a los profesionales inmobiliarios a crecer mediante datos, transparencia y tecnología inteligente. En RealAdvisor, valoramos la responsabilidad, la autonomía y el impacto.   💻 Información sobre el rol   Este rol es clave para el crecimiento sostenible de RealAdvisor. Como parte del equipo de Customer Success Management (CSM) , acompañarás a nuestros clientes (agentes inmobiliarios) para que obtengan resultados reales con nuestras soluciones y construyan una relación a largo plazo con la plataforma. Tu objetivo principal será reducir la tasa de abandono, garantizando una...

Shift is the leading AI platform for insurance.  Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact.  Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. YOUR ROLE Customer Success Managers belong to the Go-to-Market team at Shift and are absolutely key to the company’s future success as they engage our customers to drive adoption and demonstrate ongoing value. This critical function is responsible for onboarding new insurers by engaging executives (Claims Director, Head of Fraud, CIO, Head of Compliance etc.) in the...

Descriptif du poste Are you motivated by a new challenge in the world of   cybersecurity ? If so, we have the right opportunity for you ! By joining   Sekoia.io ’s Customer Success team, you’ll be trained to use our tool and become a key element at   the heart of our customer relations . You’ll have your own portfolio of customers, whom you’ll support from onboarding through to renewal. You’ll be able to help our customers derive maximum added value from our   Sekoia.io   product and represent their needs internally to the various teams. Your missions : Develop an   in-depth understanding   of   Sekoia.io   to ensure product adoption among users and customers. Onboard customers   on   Sekoia.io   and support them as they become proficient with our tool   (regular follow-up meetings, responding to questions, organising dedicated workshops…) . Ensure the   renewal of accounts   from end to end. Ensure   customer satisfaction...