17 enterprise customer success manager jobs found

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts....

About This Opportunity We're working with a leading foundational AI lab to find experienced enterprise customer success managers who can help train their latest language model on professional presentation and slide deck tasks. We're looking for CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations. Compensation: $70/hour Commitment: Flexible, 5-20 hours per week (or more if desired) Location: Fully remote, work on your own schedule Start date: ASAP Qualifications 4+ years in enterprise customer success at a top company Track record of building and delivering executive business reviews Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to...

About Remote Remote is solving modern organizations' biggest challenge - navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Position As a Mid-Market/Enterprise Customer Success Manager, you will act as a trusted...

About Remote Remote is solving modern organizations' biggest challenge - navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Position As a Mid-Market/Enterprise Customer Success Manager, you will act as a trusted...

We are seeking an experienced Customer Value Manager enhance our customer success initiatives. The ideal candidate should have a strong background in Source-to-Pay (S2P) and procurement domain. Candidates are working as Solution Architect OR Solutions Consultant OR Implementation Consultants Or Customer Advisor Or Procurement Manager OR Procurement Advisor OR Procurement COE to join our Customer Value Management (CVM) team who will bring together solution expertise with customer success and value delivery. The role is ideal for seasoned Solution experts in Procurement (S2P/P2P) who want to leverage their design, consulting, and advisory experience to drive measurable business outcomes for customers post-implementation. As a CVM, you will use your deep expertise in Source-to-Pay, Procure-to-Pay and Procurement Transformation to design value roadmaps, optimize procurement platforms, and ensure customers maximize ROI. You will act as a strategic advisor to clients-providing thought...

The Mission Backlight is a global media technology company dedicated to improving the entire video content lifecycle, from creation to monetization. Our suite of SaaS solutions empowers creative teams at every stage of production. As our Sr. Customer Success Manager, France, you will be the strategic partner for our most important clients in the region. You'll ensure they achieve significant business outcomes and realize the full potential of our platform, driving retention, expansion, and shaping our product's evolution. Responsibilities Forge deep, trusted relationships with senior client leaders, positioning Backlight as an indispensable driver of their business goals. Become the go-to expert on Backlight's solutions, guiding clients to optimal usage and uncovering new opportunities. Own the renewal and expansion strategy for your portfolio, identifying and closing opportunities to drive new revenue. Monitor client health and usage, translating data into actionable insights...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic QuadrantTM for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic QuadrantTM for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at...

Paris CDI Member Success Manager Apply Now Fiche de poste : Member Success Manager Lieu : Paris, avec 2 jours de télétravail possible Type de contrat : CDI Durée : Contrat à durée indéterminée Début : A partir de janvier 2025 Rémunération : Selon expérience À propos de Comète Comète une entreprise à impact dédiée au développement du leadership des femmes. Nous offrons à nos membres - des femmes brillantes avec des postes de haut niveau - un programme de développement du leadership unique en France. Avec Comète, les femmes leaders trouvent un espace de sécurité pour réfléchir, apprendre de leurs pairs et trouver énergie et inspiration. En rejoignant Comète, tu contribueras directement à notre mission en jouant un rôle clé dans le développement de la communauté...

Tu es passionné(e) par la relation client et tu veux avoir un impact direct sur la croissance d'une entreprise SaaS en pleine expansion ? Alors cette offre est faite pour toi : on cherche un(e) Customer Success Manager pour faire briller l'expérience client ✨. En tant que CSM, tu seras le moteur de la satisfaction client et contribueras directement à la fidélisation de nos clients tout en améliorant en continu leurs parcours. Les missions : Définir et piloter la stratégie Customer Success pour maximiser satisfaction & rétention. Encadrer, former et booster une équipe de Customer Success Managers. Gérer les comptes stratégiques et construire des relations solides avec les décideurs. Analyser les données clients pour identifier des leviers d'amélioration. Collaborer avec les équipes Vente, Marketing et Produit pour offrir une expérience cohérente. Utiliser...

🌍 À propos de Pluxee Depuis plus de 45 ans, Pluxee agit comme un partenaire de confiance engagé à créer un impact positif pour l'ensemble de ses parties prenantes : dynamiser l'économie locale, améliorer le bien-être au travail et contribuer à un avenir plus durable. Pluxee France, filiale du Groupe Pluxee, propose des solutions d'avantages aux salariés (titres restaurant, titres cadeaux, CESU, solutions de mobilité...) adaptées aux enjeux RH des entreprises privées et des acteurs publics. La fidélisation et la dynamisation de notre portefeuille clients Grands Comptes constituent un enjeu stratégique majeur pour accompagner notre croissance. 🚀 Votre prochain challenge Au sein du Service Commerce, en collaboration avec votre manager, vous accompagnez les Commerciaux dans la fidélisation et la dynamisation du portefeuille clients Grands Comptes, en leur apportant votre...

🌍 À propos de Pluxee Depuis plus de 45 ans, Pluxee agit comme un partenaire de confiance engagé à créer un impact positif pour l'ensemble de ses parties prenantes : dynamiser l'économie locale, améliorer le bien-être au travail et contribuer à un avenir plus durable. Pluxee France, filiale du Groupe Pluxee, propose des solutions d'avantages aux salariés (titres restaurant, titres cadeaux, CESU, solutions de mobilité...) adaptées aux enjeux RH des entreprises privées et des acteurs publics. La fidélisation et la dynamisation de notre portefeuille clients Grands Comptes constituent un enjeu stratégique majeur pour accompagner notre croissance. 🚀 Votre prochain challenge Au sein du Service Commerce, en collaboration avec votre manager, vous accompagnez les Commerciaux dans la fidélisation et la dynamisation du portefeuille clients Grands Comptes, en leur apportant votre...