6 jobs found in Massy

About the job Sur l’Assistance comme ailleurs, Free ne fait rien comme les autres. L’innovation est permanente, avec une ambition claire : toujours plus de proximité, toujours plus de confiance, au service de nos 23 millions d’abonnés. La Direction Support & Excellence au sein de l'Assistance Free crée et garanti cette relation abonné unique, au travers de solutions rapides et efficaces. A chaque interaction, au-delà de simplement répondre aux questions de nos abonnés, nous nous assurons d’anticiper ses besoins, afin de lui apporter satisfaction, confiance & fidélité. Ceci grâce à un écosystème omnicanal, des parcours « customer centric » et la force d'une expérience collaborateur augmentée permettant de se concentrer sur une relation humaine et empathique envers nos abonnés. Description du poste Ce que tu porteras : La vision stratégique et opérationnelle des parcours abonnés clés , de l’entrée en contact à la clôture. L’identification des...

About the job At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers. From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection. As a certified B Corp , we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance. Today, more than 500,000 businesses across 180 countries —from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches. We recently exceeded 200m ARR and reached...

About the job Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent...

Akur8 is a fast-growing InsurTech scale-up on a mission to redefine insurance pricing and reserving through transparent, high-performance modeling technology. Our SaaS platform uses transparent machine learning and predictive analytics to improve the speed, accuracy, and reliability of actuarial pricing and reserving. Built by experienced actuarial, product, and R&D teams, Akur8’s proprietary algorithms enable insurers to generate insights up to 10x faster than traditional methods, while maintaining full explainability and regulatory confidence. As our platform expands, we provide next-generation reserving capabilities, supporting an end-to-end approach to risk assessment and future claims anticipation. Recognized globally, Akur8 has been featured in: CB Insights’ Insurtech 50 - Top 50 InsurTech Companies 2025 CNBC’s World Top 150 InsurTech Companies InsurTech100 Global - 100 Most Innovative Insurtech Companies Professional...

About the job Mission As a Technical Partner Customer Success Manager, you play a key role in acting as the liaison between partners ( resellers or business providers), their end customers, and the Banqup ecosystem . You combine expertise in partner and customer success, business acumen, and technical skills to ensure successful integration, rapid adoption, and sustainable use of our digital solutions. Banqup develops and markets the jefacture.com solution in France on behalf of ECMA, the satellite association of the French Order of Chartered Accountants. This platform is a PDP-accredited (Partner Dematerialization Platform) invoice and payment management system. You understand both the commercial challenges of partners and the technical/organizational aspects of digital document flows, invoicing, and financial management. Responsibilities This is what we expect of you: Partner & Customer Success Act as an ambassador of the Banqup platforms and...

About the job Le poste Au sein de la Direction Régie et rattaché(e) à une Team Lead CSM, nous recherchons un Customer Success Manager en CDD pour remplacer une personne en détachement, pour commencer début Avril 2026 jusque fin Juillet 2026. Vos missions seront les suivantes Effectuer une veille économique et marketing des marchés et des analyses stratégiques fines afin d’enrichir la réflexion d’amorçage du business par la Régie, sur la base d’outils de veille à votre disposition. Ainsi, vous serez capable de projeter les enjeux et objectifs des marques de produits de grande consommation et des enseignes. Analyser les principaux insights de la recommandation de la Régie auprès des annonceurs Construire une approche de macro médiaplanning mettant en corrélation les meilleurs leviers avec la définition des enjeux et la pertinence de cible, permettant une stratégie d’activation shopper cohérente dans une approche customer journey. Piloter les campagnes...