71 cdi jobs found

Tu auras un rôle clé dans la satisfaction et la fidélisation de nos clients, les agences de voyages, en garantissant leur succès sur Ezus, de l'onboarding jusqu'à la croissance de leur usage du logiciel. En pleine phase de scale, l'équipe Opérations d'Ezus est au cœur de l'expérience client. Véritable chef d'orchestre, tu seras l'interlocuteur privilégié de nos utilisateurs, tout en collaborant étroitement avec les pôles Produit et Sales pour faire évoluer la solution et maximiser la valeur apportée. Concrètement, tu seras chargé·e de : 🎓 Former et accompagner nos nouveaux clients : assurer leur onboarding complet, animer des sessions de formation et garantir leur activation sur la plateforme. 💬 Gérer un portefeuille d'agences : suivi de la satisfaction, renouvellements, ventes additionnelles (upsell), recommandations (referrals) et...

The Customer Success Manager (Mid Market) at Partoo is responsible for ensuring long-term customer success by managing a portfolio of mid-market clients throughout their lifecycle. The role focuses on onboarding, product adoption, performance monitoring, renewals, and identifying opportunities for upselling and cross-selling, while serving as a trusted advisor to help clients maximize the value of Partoo's AI-first customer experience platform. Success in this position requires a strong customer-centric mindset, commercial acumen, and the ability to manage strategic client relationships independently. Working closely with Sales, Product, and Support teams, the Customer Success Manager drives customer retention, gathers product feedback, and contributes to continuous product improvement, making this an ideal opportunity for experienced SaaS professionals passionate about customer growth and business impact.

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic QuadrantTM for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at...

🌍 À propos de Pluxee Depuis plus de 45 ans, Pluxee agit comme un partenaire de confiance engagé à créer un impact positif pour l'ensemble de ses parties prenantes : dynamiser l'économie locale, améliorer le bien-être au travail et contribuer à un avenir plus durable. Pluxee France, filiale du Groupe Pluxee, propose des solutions d'avantages aux salariés (titres restaurant, titres cadeaux, CESU, solutions de mobilité...) adaptées aux enjeux RH des entreprises privées et des acteurs publics. La fidélisation et la dynamisation de notre portefeuille clients Grands Comptes constituent un enjeu stratégique majeur pour accompagner notre croissance. 🚀 Votre prochain challenge Au sein du Service Commerce, en collaboration avec votre manager, vous accompagnez les Commerciaux dans la fidélisation et la dynamisation du portefeuille clients Grands Comptes, en leur apportant votre...

Description de l'entreprise Depuis 2014, Wiremind se positionne comme une entreprise tech qui transforme le monde du transport et de l'évènementiel avec une approche 360° combinant à la fois UX, software et IA. Notre expertise repose principalement sur l'optimisation et la commercialisation de la capacité de nos clients. Nous travaillons sur divers projets tels que la prévision et la tarification de billets, l'optimisation 3D du fret aérien ou le scraping des prix de compétiteurs. Nos applications sont l'outil privilégié de compagnies telles que la SNCF, United Airlines, Qatar Airways ou encore le PSG pour visualiser, analyser et optimiser leur capacité. Dynamiques et ambitieux, nous nous attachons à conserver notre ADN technique qui est le moteur de notre réussite. L'entreprise, rentable et auto-financée depuis sa création il y a 10 ans, est constituée en majorité...

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and...

Qui Sommes-nous Chez Incenteev, on conçoit une plateforme Saas qui rend les managers meilleurs, et les équipes plus agiles. Notre terrain de jeu : l'apprentissage managérial, la performance collective, et le feedback temps réel. Notre concept ? Incenteev est l'App Mobile du Manager Coach Nos valeurs ? *Fun, simple, mobile et humain* Nos références ? Nous accompagnons des entreprises qui mènent des transformations importantes dans tous les secteurs : Nespresso, Henkel, Procter & Gamble, Orange, Sage, Ricoh, Revlon, Areas, Air Liquide, Gan, Société Générale, La Poste, LG , Samsung, Gazprom, Volkswagen, Seat, la SNCF. Votre Mission Au sein de l'équipe Customer Success Manager, vous aurez pour mission de comprendre les besoins des clients, pour que la plateforme soit parfaitement adaptée à leur(s) problématique(s). En collaboration avec les CSMs de l'équipe et...

LumApps is now more than just an Employee Experience Platform - it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program. ✨ In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers - from HQ to the frontline. Our mission: To make people feel that they belong and have a purpose. To...

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We...

About Pelico Pelico is an innovative French scale-up on a mission to revolutionize manufacturing intelligence through resource optimization. We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity. At the forefront of supply chain disruption management, we empower factories with unmatched agility and resilience. Our cutting-edge SaaS Supply Chain Operations platform enables teams to swiftly navigate disruptions, ensuring maximum efficiency. Since 2019, we've transformed operations for industry leaders in aerospace, industrial equipment, and luxury watchmaking, driving impact in 15+ countries. Trusted by Airbus, Safran, Cartier, Daikin, and Eaton, we are redefining the future of manufacturing. About Our Team With a dynamic team of over 130 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains. Our...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic QuadrantTM for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at...

Êtes-vous prêt pour un nouveau défi ? Leaders de la vente entre particuliers en France, nous simplifions la consommation et les échanges grâce à notre plateforme en ligne depuis plus de 15 ans. L'ambition de notre groupe est de mettre le digital au service de tous les besoins de nos utilisateurs. Chez nous, vous pourrez cultiver votre passion pour l'immobilier, en rejoignant notre équipe Marketplace immobilier B2B ! Vous découvrirez : 💯 Un esprit start-up dans une entreprise très bien classée au #GreatPlaceToWork 2023, 🙌🏻 Des conditions de travail qui donnent envie de se lever le matin, 👥 Une grande transparence dans la communication et un réel partage, 💵 Des contreparties attractives en plus de votre salaire qui l'est aussi, 🚀 Un environnement stimulant, qui vous offrira de belles perspectives d'évolution. Alors n'hésitez plus, rejoignez notre entreprise et faites partie de cette...

Role Customer Success Manager RemoteJob Type Part-Time ContractLocation Remote Work From HomeCompensation Up to 25 USDhr paid weeklyAbout the RoleWe are looking for fluent language professionals to help train and evaluate AI language models. This is a flexible part-time contract role you can do entirely from home on your own schedule. If you work with language professionally - as a writer teacher translator tutor linguist or language specialist - this role is a strong fit.What You'll DoRead and evaluate AI-generated text for quality accuracy and fluencyWrite short prompts and creative responses to help train AI systemsRank and compare AI outputs based on clear evaluation criteriaProvide written feedback on language qualityWhat We're Looking ForFluency in your language and EnglishBachelor's degree or higher preferably in a humanities language or writing-related fieldProfessional experience working with language - writing teaching translating editing annotating or related fieldsStrong...

Role: Regional Customer Success Manager (Remote) Job Type: Part-Time Contract Location: Remote (Work From Home) Compensation: Up to $25 USD/hr, paid weekly About the Role We are looking for fluent language professionals to help train and evaluate AI language models. This is a flexible, part-time contract role you can do entirely from home, on your own schedule. If you work with language professionally - as a writer, teacher, translator, tutor, linguist, or language specialist - this role is a strong fit. What You'll Do Read and evaluate AI-generated text for quality, accuracy, and fluency Write short prompts and creative responses to help train AI systems Rank and compare AI outputs based on clear evaluation criteria Provide written feedback on language quality What We're Looking For Fluency in your language and English Bachelor's degree or higher, preferably in a humanities, language, or writing-related field Professional experience working with language - writing,...

Vous cherchez un environnement professionnel stimulant basé sur l'autonomie et la confiance ? Pennylane vous offre l'opportunité de grandir au sein d'une entreprise en pleine croissance. Ici, votre expertise contribuera directement à transformer les cabinets d'expertise-comptable en acteurs clés du déploiement de solutions logicielles pour leurs clients PME. Découvrez un rôle pionnier, au croisement du développement commercial, de l'accompagnement métier et de la formation. Notre vision Notre ambition est de devenir le logiciel de pilotage financier préféré des PMEs européennes. Nous aidons les entrepreneurs à se débarrasser des tâches chronophages liées à la comptabilité et à la finance, tout en leur donnant accès à des informations financières clés pour les aider à prendre les meilleures décisions pour leur entreprise. Parallèlement, nous aidons les cabinets d'expertise-comptable, en leur permettant de passer moins de temps sur des tâches redondantes et répétitives, et plus...

About This RoleHi I'm Loren the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep consultative partnerships within the Enterprise space.Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer experience across the Enterprise Segment. We're thrilled to be hiring our next CSM in EMEA as we continue to grow the team.In this role you'll partner with Ashby's largest and most complex customers focusing on driving product adoption customer health and long-term value. You'll help shape how we support a diverse set of enterprise customers from high-growth teams to public companies.Ashby is powerful and highly configurable requiring depth of understanding. You'll develop strong product and domain expertise to help customers apply Ashby within their hiring workflows and achieve hiring excellence.Role RequirementsYou have a strong track record of customer success experience in B2B SaaS at least five years...

🏢 Manager, Customer Success France — Scaleway About Scaleway Scaleway, a cloud service provider and subsidiary of the Iliad Group, delivers sovereign cloud solutions suited to all industries, with a strong focus on exceptional user experience, serving over 38,000 clients on all continents. Every day, through its fast-growing portfolio of cloud and AI products — including bare metal, containerization, serverless, and AI — Scaleway serves thousands of customers across the private and public sector, from corporations like France Télévisions and Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen. Why This Role Exists As Scaleway expands in the sovereign cloud space, they are looking for a Manager to drive customer value, retention, and growth. The person will take ownership of the CSM team, guiding strategic accounts and aligning cloud solutions with client goals. The mission...

🔐 Customer Success Manager (French Speaking) | Delinea About Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle — across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities — including workforce, IT administrators, developers, and machines — assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. ashbyhq The Role The...