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73 customer success manager mid market jobs found

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-French customer success manager mid market -Hybrid
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Modjo
Jul 06, 2026
-Permanent/CDI
Customer Success Manager Mid Market
Modjo Hybrid (Paris, Île-de-France, France (Hybrid))
Notre mission Les sales sont recrutés pour vendre. Pourtant, ils passent 70% de leur temps sur des tâches admin, à mettre à jour le CRM, rédiger des comptes-rendus, faire du reporting. Chez Modjo, on construit l'IA entièrement dédiée à la vente B2B qui change ça : capturer toutes les interactions commerciales, prioriser les opportunités, détecter les risques, pour que les sales se concentrent sur ce qui compte vraiment. On a l'ambition de construire le leader européen de l'AI for Sales, et rejoindre Modjo aujourd'hui, c'est prendre part à une révolution qui va redéfinir la façon dont des millions de sales travaillent demain. Pourquoi on recrute ? Nous recherchons un(e) Customer Success Manager Mid-Market pour développer et fidéliser un portefeuille de clients Mid-Market, en maximisant leur adoption du produit, leur rétention et leur...
Partoo
Jun 26, 2026
-Permanent/CDI
Customer Success Manager Mid Market - CDI - Paris - H/F/X
Partoo Hybrid (Paris, Île-de-France, France)
The Customer Success Manager (Mid Market) at Partoo is responsible for ensuring long-term customer success by managing a portfolio of mid-market clients throughout their lifecycle. The role focuses on onboarding, product adoption, performance monitoring, renewals, and identifying opportunities for upselling and cross-selling, while serving as a trusted advisor to help clients maximize the value of Partoo's AI-first customer experience platform. Success in this position requires a strong customer-centric mindset, commercial acumen, and the ability to manage strategic client relationships independently. Working closely with Sales, Product, and Support teams, the Customer Success Manager drives customer retention, gathers product feedback, and contributes to continuous product improvement, making this an ideal opportunity for experienced SaaS professionals passionate about customer growth and business impact.
Modjo
Jun 11, 2026
-Permanent/CDI
Customer Success Manager Mid Market
Modjo Hybrid (Paris, Île-de-France, France)
You are comfortable engaging and influencing C-level stakeholders You are highly organised and structured, able to manage multiple accounts and inbound requests efficiently You have strong business acumen and can translate product value into tangible outcomes You are proactive, autonomous, and solution-oriented, with an entrepreneurial mindset You are fluent/native in French and fluent in English and you are excited to manage french and possibly international clients Bonus points if You have experience in SaaS, CRM, or Customer Success platforms You have worked with mid-market clients and managed complex sales cycles You have a strong interest or experience in AI and its business applications Why this role matters As we scale, the mid-market segment represents a huge growth opportunity for Modjo. This role is critical to ensuring that these customers not only succeed but expand with us over time. By combining strategic...
Klaviyo
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Klaviyo Hybrid (Paris Île-de-France France)
Customer Success Manager (Mid-Market & Enterprise) Company: Klaviyo Location: Hybrid (3 days in office) Region: EMEA About Klaviyo Klaviyo is a leading customer data and marketing automation platform that empowers brands to build stronger relationships with their customers through personalized experiences powered by first-party data. The company helps businesses leverage customer insights across email, SMS, and digital marketing channels, enabling them to drive growth, retention, and revenue through data-driven marketing strategies. Klaviyo fosters an inclusive culture where individuals from diverse backgrounds can thrive, innovate, and contribute to helping customers succeed. Role Overview Klaviyo is seeking an experienced Customer Success Manager (CSM) to support its Mid-Market and Enterprise customers across the EMEA region. This role combines: Customer Success Strategic Account Management Marketing Consulting...
Airwallex
Jul 08, 2026
-Permanent/CDI
Strategic Account Manager (SME) - France
Airwallex Hybrid (Paris, Île-de-France, France (Hybrid))
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire...
Loyoly
Jul 06, 2026
-Permanent/CDI
CSM Senior UK & FR (Customer Success Manager)
Loyoly Hybrid (Paris, Île-de-France, France (Hybrid))
Chez Loyoly, le Customer Success est au cœur de la valeur perçue par nos marchands. Notre mission : transformer un programme de fidélité en levier de rétention, d'engagement et de croissance mesurable. Nous recherchons un Customer Success Manager Senior orienté résultats, structuré et data-driven, capable d'accompagner un portefeuille de marchands Mid-Market FR et UK dans la réussite de leur programme Loyoly. Objectifs Ta North Star : assurer l'activation rapide, l'adoption durable et la rétention de ton portefeuille clients. Assurer l'activation rapide, l'adoption durable et la rétention de ton portefeuille clients. KPIs suivis : NRR : rétention et croissance du revenu de ton portefeuille Churn : capacité à anticiper et réduire les départs clients Expansion : détection et qualification d'opportunités de montée en gamme Adoption & Time to...
Uber
Jun 27, 2026
-Permanent/CDI
Account Manager I (Annual Plan)
Uber Hybrid (Paris Île-de-France France)
About The Role At Uber for Business, we help organisations simplify the way their employees move, travel, and expense work-related journeys. As an Implementation Lead for France, you will play a critical role in ensuring our customers successfully launch and adopt the Uber for Business platform. Acting as a trusted advisor, project manager, and problem solver, you'll guide enterprise customers through onboarding and implementation, partnering closely with Sales, Account Management, Product, and Operations teams to deliver an exceptional customer experience. Your work will directly impact customer satisfaction, adoption, retention, and long-term growth. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and loves turning complex projects into seamless customer experiences. What You'll Do Lead the end-to-end implementation and onboarding of Uber for Business customers across the French market. Partner with customers...
MyTraffic
Jun 11, 2026
-Permanent/CDI
Senior AI Account Executive – France (M/F)
MyTraffic Hybrid (Paris, Île-de-France, France)
Started in France in 2016, MyTraffic's mission is to empower commerce professionals with the best location analytics and insights to make smarter decisions every day and design the best experiences in physical locations. We already serve more than 500 customers across multiple sectors — Retail, Real Estate, Cities, and Electric Vehicles (EV Connect) — all over Europe, helping them expand their businesses, analyze or predict investment performance, better understand customer behaviors, and benchmark results against competitors. Backed by a €30M Series B fundraising round in November 2022 and strengthened by the strategic acquisition of Geoblink in January 2024, Mytraffic has become Europe's leading location intelligence platform. 2026 will be a pivotal moment for Mytraffic.   Joining us now means being part of a major transformation, as we launch an AI-powered product and redefine our go-to-market strategy around a strong Product-Led Growth approach. 📝 Job Description :...
Bolt
Jun 25, 2026
-Permanent/CDI
B2B Business Development Manager
Bolt Hybrid (Paris Île-de-France France)
Business Development Manager – Bolt for Business Location: Paris, France About Bolt With over 200 million customers across 50+ countries, Bolt is one of the fastest-growing technology companies in Europe and Africa. Our success is driven by our people. We are committed to creating an inclusive workplace where everyone is welcome, regardless of race, color, religion, gender identity, sexual orientation, age, or disability. Our mission is to make cities for people, not cars, and we need your help to achieve it. About the Role We are looking for an experienced Business Development Manager to join our Bolt for Business team in Paris, France. In this role, you will contribute directly to our commercial growth by prospecting companies, meeting clients, presenting our solutions, negotiating contracts, and closing deals with medium-sized and large enterprises. You will develop a deep understanding of SME and mid-market customer needs, build strong...
ServiceNow
Jun 25, 2026
-Permanent/CDI
Senior Enterprise Account Executive - Public Sector
ServiceNow Hybrid (Issy-les-Moulineaux Île-de-France France)
Account Executive – ServiceNow About ServiceNow Founded in 2004 by Fred Luddy, ServiceNow has become a global leader in AI-powered enterprise workflow and digital transformation software. Today, ServiceNow serves: Over 8,100 customers worldwide 85% of Fortune 500 companies Organizations seeking to automate workflows across IT, operations, HR, customer service, and business functions Its cloud platform connects people, systems, and processes to help companies work smarter and faster. Role Overview As an Account Executive , your primary objective is to generate new SaaS subscription revenue within an assigned territory, industry, or account segment. This is a strategic enterprise sales role focused on: New business acquisition Executive relationship building Complex enterprise sales Territory planning Multi-stakeholder deal management Selling business transformation...
Volta Software
Jun 25, 2026
-Permanent/CDI
Account Executive
Volta Software Hybrid (Paris Île-de-France France)
Account Executive – France | Volta Location: France (Field-Based) Company: Volta Department: Go-To-Market / Sales Industry: AI SaaS | Workflow Automation | B2B Software About the Role Volta is seeking an entrepreneurial and field-oriented Account Executive to own the full commercial cycle across France. This role combines new business acquisition, strategic account growth, and go-to-market (GTM) development. You will work with mid-market distributors, wholesalers, and brands, helping them transform operations through AI-powered solutions. As one of Volta's early commercial hires, you will not only close revenue but also contribute directly to building the sales playbook, refining the Ideal Customer Profile (ICP), and shaping the company's commercial strategy. Target Market You will sell to: B2B Distributors Wholesalers Manufacturers Consumer Brands Company Size €20M –...
Payplug
Jun 24, 2026
-Permanent/CDI
Account Manager Junior
Payplug Hybrid (Paris, Île-de-France, France)
Description Payplug est la solution de paiement française pensée pour les commerçants, e-commerçants de toutes tailles et fintechs. Avec notre plateforme technologique de pointe, nos outils dédiés à la conversion et notre maîtrise unique de la chaîne de paiement, nous vous invitons à viser le meilleur, et plus encore. Payplug, c’est une équipe de 300 passionnés dédiés à la réalisation de vos plus grandes ambitions. Nous accompagnons aujourd’hui 17 000 PME telles que Hast et Plantes pour tous, mais aussi de grands groupes comme Maisons du Monde, Veepee et Western Union. Payplug fait partie du Groupe BPCE depuis 2017. L’équipe Chez Payplug, l'Account Management est une équipe essentielle qui va au-delà de la simple gestion de compte. C'est un état d'esprit et un véritable levier de différenciation sur...
Signaturit Group France
Jun 24, 2026
-Permanent/CDI
Account Executive - Mid Market SAAS
Signaturit Group France Hybrid (Puteaux, Île-de-France, France)
  About Signaturit Group, a Namirial Company   Signaturit Group, part of the Namirial group, is the European leader in secure digital transactions. Its cloud-native, unified and modular platform enables public and private organisations to manage the entire lifecycle of their digital operations: from identity verification and onboarding to electronic signatures, authentication, communications, fraud prevention, qualified archiving and electronic invoicing. As a Qualified Trust Service Provider (QTSP) under the eIDAS Regulation, the group guarantees the highest level of legal certainty and regulatory compliance, anticipating initiatives such as eIDAS 2 and the European Digital Identity Framework (EUDI Wallet). Following the integration of Signaturit into the Namirial Group in 2025, the company consolidates a multinational position with more than 250,000 customers, a presence in more than 90 countries, and a team of more than 1,400 employees. Headquartered...
Partoo
Jun 22, 2026
-Permanent/CDI
Account Executive Mid Market - CDI - Paris - H/F/X
Partoo Hybrid (Paris Île-de-France France)
About the job Après une phase de transformation réussie, Partoo (Saas B2B/ 40M ARR) entre en 2026 dans une nouvelle étape clé : celle de l’accélération. Nous sommes aujourd’hui une scale-up européenne solide, rentable et en croissance, avec une ambition claire : devenir la référence de l’expérience client locale pour les réseaux de points de vente. Notre mission est simple : aider les entreprises à mieux gérer leur visibilité, leurs échanges et la relation client locale, grâce à une plateforme tout-en-un, pensée mobile-first et AI-first. Chez nous, l’innovation a du sens, l’impact est concret et la réussite se construit collectivement. Rejoindre l’aventure, c’est contribuer à un projet ambitieux, durable et en pleine expansion internationale. EQUIPE 💚 Tu évolueras au sein du...
TeamViewer
Jun 21, 2026
-Permanent/CDI
Distribution Account Manager (French Speaking Territories)
TeamViewer Hybrid (Hybridiarena Hype, Vanha Jorvaksentie, Espoo, Finland)
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are expanding our Channel and Distribution footprint and are looking for a Distribution Account Manager to scale our SMB and mid‑market business via distributors and long-tail partners, in France, Benelux, and the...
Autodesk
Jul 08, 2026
-Permanent/CDI
Enterprise Accounts Sales Exec, French Speaking
Autodesk Hybrid (Paris, Île-de-France, France (Hybrid))
Job Requisition ID # 26WD100102 We are seeking an accomplished Enterprise Account Executive to own and accelerate growth within a select portfolio of Autodesk's most strategic Automotive and Transportation customers. This is a highly strategic, senior sales role focused on creating significant new business growth inside a small number of global enterprise accounts based in France. Success requires identifying and developing new executive relationships, expanding into new business units and buying centers, uncovering transformational opportunities, and leading complex, multi-stakeholder enterprise sales cycles. As the executive owner of your accounts, you will define and execute long-term growth strategies, act as a trusted advisor to C-level and senior business leaders, and orchestrate cross-functional teams to deliver measurable customer outcomes while exceeding ambitious revenue and consumption targets. Key Responsibilities Strategic Account Growth Lead and refine...
SAP
Jul 08, 2026
-Permanent/CDI
Global Account Executive, Aerospace, Defense & Sovereign Cloud -F/M
SAP Hybrid (Levallois-Perret, Île-de-France, France (Hybrid))
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Global Account Executive - Aerospace, Defense & Sovereign Cloud, SAP The Global Account Executive is the executive leader assigned to one or more strategic Aerospace & Defense customers. The GAE drives the overall customer engagement and is accountable for accelerating business transformation, innovation, cloud adoption, sovereign cloud initiatives, services growth, and end-to-end customer satisfaction throughout the customer lifecycle. Your Path to Success You will take...
Alan
Jul 07, 2026
-Permanent/CDI
Account Executive 🇫🇷 (Small Businesses)
Alan Hybrid (Paris, Île-de-France, France (Hybrid))
Health can't wait. Not for symptoms to get worse. Not for a six‐month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's...
Alan
Jul 07, 2026
-Permanent/CDI
Account Executive 🇫🇷 (Small Businesses)
Alan Hybrid (Paris, Île-de-France, France (Hybrid))
Health can't wait. Not for symptoms to get worse. Not for a six‐month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's...
SAP
Jul 07, 2026
-Permanent/CDI
Account Executive, Aerospace, Defense & Sovereign Cloud -F/H
SAP Hybrid (Levallois-Perret, Île-de-France, France (Hybrid))
Nous aidons le monde à mieux fonctionner Chez SAP, nous faisons simple : vous apportez le meilleur de vous-même, et nous ferons ressortir ce que vous avez de meilleur. Nous sommes des bâtisseurs qui touchent plus de 20 secteurs et 80 % du commerce mondial, et nous avons besoin de vos talents uniques pour façonner l'avenir. Le travail est exigeant - mais il a du sens. Vous trouverez ici un endroit où vous pouvez être vous-même, où votre bien-être est une priorité, et où vous aurez réellement votre place. Qu'est-ce que cela vous apporte ? Un apprentissage constant, le développement de vos compétences, d'excellents avantages, et une équipe qui veut vous voir évoluer et réussir. Global Account Executive - Aerospace, Defense & Sovereign Cloud, SAP The Global Account Executive is the executive leader assigned to one or more strategic Aerospace & Defense...
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