36 cdi jobs found

The Customer Success Manager (Mid Market) at Partoo is responsible for ensuring long-term customer success by managing a portfolio of mid-market clients throughout their lifecycle. The role focuses on onboarding, product adoption, performance monitoring, renewals, and identifying opportunities for upselling and cross-selling, while serving as a trusted advisor to help clients maximize the value of Partoo's AI-first customer experience platform. Success in this position requires a strong customer-centric mindset, commercial acumen, and the ability to manage strategic client relationships independently. Working closely with Sales, Product, and Support teams, the Customer Success Manager drives customer retention, gathers product feedback, and contributes to continuous product improvement, making this an ideal opportunity for experienced SaaS professionals passionate about customer growth and business impact.

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at...

Description de l'entreprise Depuis 2014, Wiremind se positionne comme une entreprise tech qui transforme le monde du transport et de l'évènementiel avec une approche 360° combinant à la fois UX, software et IA. Notre expertise repose principalement sur l'optimisation et la commercialisation de la capacité de nos clients. Nous travaillons sur divers projets tels que la prévision et la tarification de billets, l'optimisation 3D du fret aérien ou le scraping des prix de compétiteurs. Nos applications sont l'outil privilégié de compagnies telles que la SNCF, United Airlines, Qatar Airways ou encore le PSG pour visualiser, analyser et optimiser leur capacité. Dynamiques et ambitieux, nous nous attachons à conserver notre ADN technique qui est le moteur de notre réussite. L'entreprise, rentable et auto-financée depuis sa création il y a 10 ans, est constituée en majorité...

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and...

LumApps is now more than just an Employee Experience Platform - it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program. ✨ In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers - from HQ to the frontline. Our mission: To make people feel that they belong and have a purpose. To...

About Pelico Pelico is an innovative French scale-up on a mission to revolutionize manufacturing intelligence through resource optimization. We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity. At the forefront of supply chain disruption management, we empower factories with unmatched agility and resilience. Our cutting-edge SaaS Supply Chain Operations platform enables teams to swiftly navigate disruptions, ensuring maximum efficiency. Since 2019, we've transformed operations for industry leaders in aerospace, industrial equipment, and luxury watchmaking, driving impact in 15+ countries. Trusted by Airbus, Safran, Cartier, Daikin, and Eaton, we are redefining the future of manufacturing. About Our Team With a dynamic team of over 130 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains. Our...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic QuadrantTM for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at...

Êtes-vous prêt pour un nouveau défi ? Leaders de la vente entre particuliers en France, nous simplifions la consommation et les échanges grâce à notre plateforme en ligne depuis plus de 15 ans. L'ambition de notre groupe est de mettre le digital au service de tous les besoins de nos utilisateurs. Chez nous, vous pourrez cultiver votre passion pour l'immobilier, en rejoignant notre équipe Marketplace immobilier B2B ! Vous découvrirez : 💯 Un esprit start-up dans une entreprise très bien classée au #GreatPlaceToWork 2023, 🙌🏻 Des conditions de travail qui donnent envie de se lever le matin, 👥 Une grande transparence dans la communication et un réel partage, 💵 Des contreparties attractives en plus de votre salaire qui l'est aussi, 🚀 Un environnement stimulant, qui vous offrira de belles perspectives d'évolution. Alors n'hésitez plus, rejoignez notre entreprise et faites partie de cette...

🏢 Manager, Customer Success France — Scaleway About Scaleway Scaleway, a cloud service provider and subsidiary of the Iliad Group, delivers sovereign cloud solutions suited to all industries, with a strong focus on exceptional user experience, serving over 38,000 clients on all continents. Every day, through its fast-growing portfolio of cloud and AI products — including bare metal, containerization, serverless, and AI — Scaleway serves thousands of customers across the private and public sector, from corporations like France Télévisions and Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen. Why This Role Exists As Scaleway expands in the sovereign cloud space, they are looking for a Manager to drive customer value, retention, and growth. The person will take ownership of the CSM team, guiding strategic accounts and aligning cloud solutions with client goals. The mission...

Strategic Customer Success Manager | Swan Swan is hiring a Strategic Customer Success Manager (Partner Success Manager) to manage a portfolio of strategic fintech partners and ensure they achieve long-term success with Swan's embedded banking platform. The role focuses on the post-sales customer journey, including partner onboarding, operational excellence, product adoption, and relationship management. You will serve as the primary day-to-day contact for key partners, lead regular business reviews, coordinate with Product, Support, Compliance, and KYC teams to resolve operational issues, deliver partner training, and identify process improvements that enhance customer satisfaction and drive long-term growth. ( swan.io ) The ideal candidate has 3–5 years of experience in Customer Success, Strategic Account Management, or another client-facing operational role within a SaaS, fintech, startup, or scale-up environment. Strong project management, stakeholder...

Customer Success Manager (B2B) – ECAIR À propos d’ECAIR Chez ECAIR, notre mission est simple : permettre aux entreprises de travaux engagées dans la rénovation énergétique d’avancer plus vite et plus sereinement grâce à des solutions de financement opérationnelles et fiables. Dans ce modèle, le Customer Success Manager (CSM) occupe une place centrale. Il est le point de contact privilégié des entreprises clientes et garantit la qualité de leur expérience au quotidien : visibilité sur leurs dossiers, confiance dans les délais, résolution rapide des blocages et satisfaction durable. En tant que CSM, vous prenez en charge un portefeuille de clients B2B et pilotez l’ensemble du suivi opérationnel de leurs dossiers de financement. Votre rôle est à la croisée de la relation client, du pilotage de portefeuille et de...

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at...

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.  Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a  Client Success Senior Manager  to join our  Client Sales Development  team in  Paris ! Wellhub is officially...

You are comfortable engaging and influencing C-level stakeholders You are highly organised and structured, able to manage multiple accounts and inbound requests efficiently You have strong business acumen and can translate product value into tangible outcomes You are proactive, autonomous, and solution-oriented, with an entrepreneurial mindset You are fluent/native in French and fluent in English and you are excited to manage french and possibly international clients Bonus points if You have experience in SaaS, CRM, or Customer Success platforms You have worked with mid-market clients and managed complex sales cycles You have a strong interest or experience in AI and its business applications Why this role matters As we scale, the mid-market segment represents a huge growth opportunity for Modjo. This role is critical to ensuring that these customers not only succeed but expand with us over time. By combining strategic...

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub   that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program. ✨ In 2025, LumApps strengthened its leadership position by partnering with   Beekeeper , a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline. Our mission: To make people feel that they belong and have a...

About Pelico  We are creating the factory of the future where disruptions are avoided, processes synchronized and value captured. Our factory operations management platform enables factory teams to be more agile and resilient in a world where supply chain disruptions occur every 16 minutes. Pelico empowers users to identify bottlenecks, avoid problems, and focus on innovation instead of fire-fighting. Since our foundation in 2019, we’ve partnered with industry leaders across aerospace, industrial equipment, and luxury watchmaking, revolutionizing factory operations in over 15 countries. Esteemed clients include Airbus, Safran, Cartier, Daikin, and Eaton. Our Team  With a dynamic team of over 180 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains. Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing....

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program. This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance. What You'll Do: Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution Manage complex integration cycles, relationship, with each Enterprise customers; developing key relationships and executing within customer...

Qui sommes-nous ? Tiime est une start-up française créée en 2015. Chez Tiime, nous développons LA super app pour entreprendre, au service des entrepreneurs et des experts-comptables. Côté entrepreneur, la super app regroupe un maximum de fonctionnalités pour gérer son entreprise au quotidien : facturation, achats, stockage des documents, compte pro. Le tout en 1 pour simplifier l'entrepreneuriat ! Côté expert-comptable, Tiime propose le meilleur de la technologie en mettant à disposition des outils simples et puissants pour gagner en productivité, booster la croissance et repenser l'expérience client. Précurseur en matière d'intelligence artificielle, Tiime est un acteur majeur de la digitalisation de la comptabilité et de la gestion financière des entreprises. À travers ses produits, Tiime sert aujourd'hui le quotidien de plus de 300 000 entrepreneurs et 3000 experts-comptables. Notre ambition ? Accompagner ⅓ des nouveaux créateurs d'entreprise en France et devenir le...