18 solution account manager jobs found

Job title: Customer Success Manager Department: Customer Success Location: London/Europe - Extensive travel required About Xyz Reality ────────────────────────────── XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom - a smart, site-safe headset/hardhat - but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. THE ROLE ────────────────────────────── Customer Success Managers are the face of XYZ Reality for our clients. They make people feel the product. This role is for someone who has spent years in construction delivery - in...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic QuadrantTM for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic QuadrantTM for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at...

The Mission Backlight is a global media technology company dedicated to improving the entire video content lifecycle, from creation to monetization. Our suite of SaaS solutions empowers creative teams at every stage of production. As our Sr. Customer Success Manager, France, you will be the strategic partner for our most important clients in the region. You'll ensure they achieve significant business outcomes and realize the full potential of our platform, driving retention, expansion, and shaping our product's evolution. Responsibilities Forge deep, trusted relationships with senior client leaders, positioning Backlight as an indispensable driver of their business goals. Become the go-to expert on Backlight's solutions, guiding clients to optimal usage and uncovering new opportunities. Own the renewal and expansion strategy for your portfolio, identifying and closing opportunities to drive new revenue. Monitor client health and usage, translating data into actionable insights...

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts....

Summary The Customer Success team within Guidewire is a team focused on helping our customers maximize the value of their Guidewire investment. Job Description Customer Success Senior Manager The Customer Success Manager is accountable for continuity and successful execution of all stages of the customer journey. We expect that our customers will see their Success Manager as a trusted advisor and true partner - encouraging customer teams to adopt best practices, advocating for their needs back to other Guidewire teams, and helping to find new ways to derive value from their Guidewire investment. The end goal is a set of satisfied customers that make daily use of the platform, that renew their subscriptions, and are eager to expand the footprint of the Guidewire solutions within their organization. Responsibilities Ensure Guidewire customers continuously achieve the maximum value from their Guidewire investment Consistently engage with customers fostering knowledge of the...

The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer's objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications. This role is a first step in the CSM organisation. Although you will primarily focus on the...

About This RoleHi I'm Loren the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep consultative partnerships within the Enterprise space.Our Customer Success Team is passionate about shaping and scaling an exceptional upmarket customer experience across the Enterprise Segment. We're thrilled to be hiring our next CSM in EMEA as we continue to grow the team.In this role you'll partner with Ashby's largest and most complex customers focusing on driving product adoption customer health and long-term value. You'll help shape how we support a diverse set of enterprise customers from high-growth teams to public companies.Ashby is powerful and highly configurable requiring depth of understanding. You'll develop strong product and domain expertise to help customers apply Ashby within their hiring workflows and achieve hiring excellence.Role RequirementsYou have a strong track record of customer success experience in B2B SaaS at least five years...

🔐 Customer Success Manager (French Speaking) | Delinea About Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle — across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities — including workforce, IT administrators, developers, and machines — assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. ashbyhq The Role The...

Lead – Customer Success & Delivery (Europe) | ParallelDots ParallelDots is hiring a Lead – Customer Success & Delivery to oversee strategic enterprise accounts across Europe while leading customer success and project delivery teams. The role combines customer success leadership, project governance, and account growth by ensuring successful implementations, driving product adoption, and delivering measurable business outcomes. You will manage Customer Success Managers and Project Managers, build executive relationships with enterprise clients, conduct strategic business reviews, and collaborate closely with Product, AI, Engineering, and Support teams to ensure seamless delivery and long-term customer success. ( Wellfound ) The ideal candidate has 5+ years of experience in Customer Success, Enterprise Project Delivery, or Strategic Account Management, along with experience leading customer-facing teams and managing complex SaaS implementations. Strong...

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.  Our team in   France   consists of   50   people (including 13 Technical Account Managers based either in France or Poland) and is an integral part of our company’s global presence. We combine local expertise with our broader company vision.  As a   Technical Account Manager , you are a key element in excellent delivery of the campaigns. Our teams will count on your technical and analytical skills to make campaigns roll out well and maximise the results. You will work closely with the other teams: Account Managers, Sales Managers and Directors. You will report directly to the Technical Team lead.  You will:  Conduct the technical...

At Classiq Technologies, we’re shaping the future of quantum computing. Our mission is to make quantum computing practical and impactful by bridging the gap between hardware and real-world applications. Our platform enables developers and enterprises to design, optimize, and deploy quantum algorithms at scale, automating complex processes and supporting teams from beginners to experts across diverse architectures. Clasiq is trusted by Fortune 500 leaders and global governments. We accelerate the quantum era with a platform that transforms bold quantum ideas into working applications. We’re looking for a seasoned, proactive   Customer Success Manager   who is passionate about technology, eager to engage with global customers, and excited to help organizations succeed in their quantum journey. As a   Customer Success Manager at Classiq , you will play a key role in ensuring our customers achieve measurable success with Classiq’s quantum software platform. You’ll be the...